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Enhancing customer care through deep machine learning at Travelers

CIO

New York-based insurance provider Travelers, with 30,000 employees and 2021 revenues of about $35 billion, is in the business of risk. On the role of the Chief Data Officer: Due to the nature of our business, Travelers has always used data analytics to assess and price risk. s SVP and chief data & analytics officer, has a crowâ??s

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What fuels Soltour’s strategy of digitalization and innovation

CIO

The bigplayers,such as OTAs [Online Travel Agencies], are advancing in their adoption of new technologies, taking advantage of AI andbig datatools,while other actors are in earlier stages of integration, he says. However, he adds,the maturityvaries in one of the most consolidated verticals at a national level.

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Travel Industry Revitalized by Seamless, Secure Payment Options

CIO

With a travel resurgence already well under way, it’s essential for industry organizations to ensure they are offering consumers payment options that are not just convenient, but that also reduce risk and instill confidence with every transaction. Travel is back, and the industry needs to make sure they’re keeping pace.

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Predictive Tourism: The Merger Of Big Data In Travel Industry

Smart Data Collective

And in this case, the travel and tourism industry is no exception here. Travel industry may not be the first to inculcate emerging technology for its benefit, but it sure is benefiting from it now. Moreover, travel and tourism have become a worldwide trend. Intelligent Travel Assistants. Customer Experience.

Travel 363
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CIOs contend with gen AI growing pains

CIO

Progress — and challenges Accenture’s work with Saudia Airlines involves a “travel companion” model that is far more than an online travel agency, reservation agent, or travel guide, Guan said.

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Avoiding a Stay at a Haunted Hotel And Why We Need a Travel App for That

CIO

Imagine booking a room at a small, charming, off-the-beaten-path hotel on the Hawaiian island of Kauai using a popular mobile travel app, only to discover that the room is… haunted! As Dana told it, she went to bed at midnight after a long travel day. Does such a travel app exist? That’s what happened to my friend Dana.

Travel 354
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The pursuit of better farming, and futures, through tech

CIO

And even though his first job was in the travel industry in the late 90s, it was a role that was a mix of IT support and finance. But travel was always going to run its course, knowing he wanted to immerse himself in as many industries as he could. “I After about three months, though, he just wanted tech.

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