2024

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7 ways gen AI can create more work than it saves

CIO

JP Morgan Chase president Daniel Pinto says the bank expects to see up to $2 billion in value from its AI use cases, up from a $1.5 billion estimate in May. And speaking at the Barclays Global Financial Services conference in September, he said gen AI will have a big impact in improving processes and efficiencies. The company has already rolled out a gen AI assistant and is also looking to use AI and LLMs to optimize every process.

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The Trouble with AI and Identity

Dataversity

Artificial Intelligence (AI) has earned a reputation as a silver bullet solution to a myriad of modern business challenges across industries. From improving diagnostic care to revolutionizing the customer experience, many industries and organizations have experienced the true transformational power of AI. However, that’s not the case for the masses.

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The Best-Kept Secret in Data Management: Cloud Amplifier + Snowflake

Domo

The combined power of Domo Cloud Amplifier and Snowflake is the best-kept secret in data management right now—and we’re reaching new heights every day. In this how-to guide, we’ll take you behind the APIs and show Snowflake engineers how Cloud Amplifier and Snowflake can work together to help accomplish five practical—but powerful—tasks: Prepare and enrich data Create a new table in Snowflake and insert data Integrate and enrich data Configure and utilize multiple warehouses Create a unified sou

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As the WordPress saga continues, CIOs need to figure out what it might mean for all open source

CIO

While lawyers argue in the WP Engine versus Automattic litigation whether the hyperbole should be believed, the continuing battle of words, almost all nasty ones, is starting to raise doubts how much an enterprise should rely on open source. And even if open source can be avoided at all in late 2024. The latest legal documents came from Automattic, which argued that its people did nothing wrong and that the blame lies solely with WP Engine.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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10 ways to kill your IT culture

CIO

Transformational CIOs recognize the importance of IT culture in delivering innovation, accelerating business impacts, and reducing operational and security risks. Without a strong IT culture, inspiring IT teams to extend beyond their “run the business” responsibilities into areas requiring collaboration between business colleagues, data scientists, and partners is challenging.

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CIOs to spend ambitiously on AI in 2025 — and beyond

CIO

While the ROI of any given AI project remains uncertain , one thing is becoming clear: CIOs will be spending a whole lot more on the technology in the years ahead. Research firm IDC projects worldwide spending on technology to support AI strategies will reach $337 billion in 2025 — and more than double to $749 billion by 2028. Those bullish numbers don’t surprise many CIOs, as IT leaders from nearly every vertical are rolling out generative AI proofs of concept, with some already in production.

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CIOs under pressure to deliver AI outcomes faster

CIO

CIOs are under increasing pressure to generate business value from generative AI, but Salesforce CIO Juan Perez is among those IT leaders who believe such impatience from the C-suite could doom many projects. “The explosion of AI has really put CIOs in the spotlight and placed the CIOs in the hot seat like never before,” says Perez, fresh off two industry events in which many of his CIO colleagues say they feel they are between a rock and a hard place.

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AI makes edge computing more relevant to CIOs

CIO

Analysts predict the incoming phase of enterprise AI will herald agentic systems that require minimal human intervention, with 75% of CIOs increasing their AI budgets during this year alone, according to a recent report from Gartner. As gen AI becomes embedded into more devices, endowing it with autonomous decision-making will depend on real-time data and avoiding excessive cloud costs.

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Are enterprises ready to adopt AI at scale?

CIO

Whether it’s a financial services firm looking to build a personalized virtual assistant or an insurance company in need of ML models capable of identifying potential fraud, artificial intelligence (AI) is primed to transform nearly every industry. In fact, a recent Cloudera survey found that 88% of IT leaders said their organization is currently using AI in some way.

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Gain a Competitive Edge With This Scenario Planning Toolkit

In a world where uncertainty and change are constant, scenario planning empowers companies with the agility and competitive edge needed to thrive. Download the toolkit to fortify your business strategy , set up your competitive positioning , and ensure your company is poised to respond to any future scenario.

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6 enterprise DevOps mistakes to avoid

CIO

It may surprise you, but DevOps has been around for nearly two decades. Driven by the development community’s desire for more capabilities and controls when deploying applications, DevOps gained momentum in 2011 in the enterprise with a positive outlook from Gartner and in 2015 when the Scaled Agile Framework (SAFe) incorporated DevOps. Unprecedented growth in AWS during this period also compelled CIOs to learn more about how startups were innovating and operating efficiently on the cloud.

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7 signs it’s time to modernize your IT systems

CIO

Technology continues to advance at a furious pace. That’s great, because a strong IT environment is necessary to take advantage of the latest innovations and business opportunities. The bad news, however, is that IT system modernization requires significant financial and time investments. When addressed properly , application and platform modernization drives immense value and positions organizations ahead of their competition, says Anindeep Kar, a consultant with technology research and advisor

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Top 8 failings in delivering value with generative AI and how to overcome them

CIO

Generative AI (GenAI) is rapidly emerging as a game changer for enterprises, but turning its potential into measurable value remains a significant challenge. According to a recent IDC study (Future Enterprise Resiliency and Spending Survey, Wave 4, IDC, April 2024), companies are conducting an average of 37 GenAI proofs of concept (POCs), with only five advancing to production.

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How Anthropic’s new ‘computer use’ ability could further AI automation

CIO

Anthropic’s Claude 3.5 Sonnet large language model has gained a new ability: operating a computer. The new ability, which the company is calling “computer use,” is currently in beta test. It enables developers to instruct Claude 3.5 Sonnet, through the Anthropic API , to read and interpret what’s on the display, type text, move the cursor, click buttons, and switch between windows or applications — much as today’s robotic process automation (RPA) tools can be instructed — much more laboriously

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Are Your Impact Comms Resonating With Stakeholders?

Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.

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CIOs face mounting pressure as AI costs and complexities threaten enterprise value

CIO

CIOs are under increasing pressure to deliver meaningful returns from generative AI initiatives, yet spiraling costs and complex governance challenges are undermining their efforts, according to Gartner. Despite AI’s potential to transform businesses, many senior technology leaders find themselves wrestling with unpredictable expenses, uneven productivity gains, and growing risks as AI adoption scales, Gartner said.

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Devs gaining little (if anything) from AI coding assistants

CIO

Coding assistants have been an obvious early use case in the generative AI gold rush, but promised productivity improvements are falling short of the mark — if they exist at all. Many developers say AI coding assistants make them more productive, but a recent study set forth to measure their output and found no significant gains. Use of GitHub Copilot also introduced 41% more bugs, according to the study from Uplevel, a company providing insights from coding and collaboration data.

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CIOs look to sharpen AI governance despite uncertainties

CIO

As more generative AI projects move from proof-of-concept to production, CIOs will be shouldering the additional pressure of enacting AI governance policies to protect the enterprise — and their jobs. There is no dearth of AI governance frameworks available from the US government and European Union, as well as top market researchers, but no doubt, as gen AI innovation outpaces formal standards, CIOs will need to enact and hone internal AI governance policies in 2025 — and enlist the entire C-sui

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AI-native software engineering may be closer than developers think

CIO

Developers unimpressed by the early returns of generative AI for coding take note: Software development is headed toward a new era, when most code will be written by AI agents and reviewed by experienced developers, Gartner predicts. Organizations and vendors are already rolling out AI coding agents that enable developers to fully automate or offload many tasks, with more pilot programs and proofs-of-concept likely to be launched in 2025, says Philip Walsh, senior principal analyst in Gartner’s

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7 Strategies to Gather (and Actually Use) Competitive Intel from Employees

Leaders in competitive intel know that the employees who interact with customers and prospects every day hold valuable competitive insights that could help win sales. But they don’t have a good plan or system to gather, organize, and share these insights with the stakeholders who need them. In this eBook, we outline 7 strategies to make it easier to build and scale an employee sharing program that will drive competitive advantage.

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The gap between AI investment and AI adoption

CIO

AI continues to shape cloud strategies, but AI implementation is going slower than most predicted. This is frustrating for technology providers who have made big bets on AI. What’s going on? A recent survey conducted by Censuswide on behalf of Red Hat polled 609 IT managers across the United Kingdom and other major markets. More than 80% of IT managers reported an urgent AI skills shortage, mainly in areas such as generative AI , large language models (LLMs), and data science.

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The success of GenAI models lies in your data management strategy

CIO

The rise of generative AI (GenAI) felt like a watershed moment for enterprises looking to drive exponential growth with its transformative potential. However, this enthusiasm may be tempered by a host of challenges and risks stemming from scaling GenAI. As the technology subsists on data, customer trust and their confidential information are at stake—and enterprises cannot afford to overlook its pitfalls.

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Rethinking enterprise architects’ roles for agile transformation

CIO

CIOs often have a love-hate relationship with enterprise architecture. On the one hand, enterprise architects play a key role in selecting platforms, developing technical capabilities, and driving standards. Moreover, undertaking digital transformation and technology modernization programs without an architect can lead to delays, technical debt , higher costs, and security vulnerabilities.

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IT pros: One-third of AI projects just for show

CIO

As organizations rush to spin up AI projects, many IT professionals aren’t sold on the value of these early efforts. A substantial 36% of IT professionals surveyed by Dice.com believe that the primary purpose of many AI projects they’ve worked on is to show investors, board members, or outside stakeholders that the company is doing something with AI.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Oracle updates Fusion Cloud CX with CDP, B2B buying features

CIO

Oracle has updated its Unity Customer Data Platform (CDP) with new features to help enterprises improve customer experience and engagement, and optimize marketing spend. The latest updates made to Unity CDP — announced at the CloudWorld 2024 conference — are designed to offer marketers and sellers actionable account views that leverage customer intent data from marketing, sales, and service combined with finance, product usage, contract, and supply chain sources to help enterprises engage buy

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Oracle updates Fusion Cloud SCM with AI-based features

CIO

Oracle is adding new user experience (UX) enhancements to its Fusion Cloud Supply Chain & Manufacturing (SCM) offering, the company announced at the CloudWorld 2024 conference. These enhancements, according to Natalia Rachelson, group vice president of Fusion Cloud Application, would help customers leverage AI to increase workforce productivity, expand visibility, accelerate processes, and prioritize the next best action to drive results.

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Oracle Fusion Cloud HCM gets AI-powered Dynamic Skills feature

CIO

Oracle has updated its Fusion Cloud Human Capital Management ( HCM ) suite with a new AI-powered feature, dubbed Oracle Dynamic Skills. The Dynamics Skills feature within Fusion Cloud HCM is expected to help enterprises keep tabs on their current and future requirement of skills, said Natalia Rachelson, Oracle’s group vice president of Fusion Cloud Applications.

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AI coding agents come with legal risk

CIO

AI coding agents are poised to take over a large chunk of software development in coming years, but the change will come with intellectual property legal risk, some lawyers say. AI-powered coding agents will be a step forward from the AI-based coding assistants, or copilots, used now by many programmers to write snippets of code. But as coding agents potentially write more software and take work away from junior developers, organizations will need to monitor the output of their robot coders, acc

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Maximize Productivity and Simplify IT Management with Conversational AI

ChatGPT has dominated boardroom conversations for months now. From drafting a stock trading program, to creating a SQL query to model data, there are practically no limits to the applications of the AI language model assistant. At ManageEngine, we have been working on our own AI-assistant, Zia. Zia is a fully-trained analytics assistant that can perform a range of functions such as creating and adding reports to dashboards, providing conversational support to data analysis, insight discovery, bu