CIO

NOVEMBER 20, 2024

Commercializing Llama Shih may be building the business unit from scratch, but its technology core is already there, in the form of Meta’s Llama large language models. That experience led her to create Hearsay Systems, a software developer combining social networks, CRM, and AI to help sales staff at financial services companies.

Business 493

Business Profiling Sales Globalization 493

CIO

OCTOBER 29, 2024

This will require the adoption of new processes and products, many of which will be dependent on well-trained artificial intelligence-based technologies. Ransomware attacks Recall the ransomware hack on MGM Resorts International hotel reservation systems, digital room keys, casino gaming systems, and restaurant point-of-sale systems.

Intellectual Property 505

Intellectual Property Loss Restaurants Security 505

CIO

NOVEMBER 14, 2024

Our digital transformation has coincided with the strengthening of the B2C online sales activity and, from an architectural point of view, with a strong migration to the cloud,” says Vibram global DTC director Alessandro Pacetti. It’s a change fundamentally based on digital capabilities.

Commerce 448

Commerce Human Resources Data Analysis Innovation 448

CIO

OCTOBER 31, 2023

Without revenue from sales of products or services, a business becomes little more than a hobby or a charitable organization. Building sales requires a well-equipped sales team, and in today’s digital world, that means IT must become a strong support partner. Data should be both insightful and actionable.

Sales 479

Sales IT Startups Innovation 479

CIO

NOVEMBER 15, 2023

As part of the carve-out, Versuni made the decision to transform its entire technology landscape. The dependence on data from a variety of sources meant that planning procedures weren’t optimized and the process of monitoring items in stock was cumbersome and prone to human error, resulting in missed sales opportunities.

Technology 490

Technology Technology IT Finance 490

CIO

JANUARY 6, 2025

Hes leveraging his vendor relationships to keep pace with emerging as well as tried-and-true technologies and practices. Our success will be measured by user adoption, a reduction in manual tasks, and an increase in sales and customer satisfaction. She recognizes that the possibilities of AI grow by the day but so do the risks.

IT 526

IT Innovation Security Security 526

CIO

OCTOBER 24, 2024

This spending on AI infrastructure may be confusing to investors, who won’t see a direct line to increased sales because much of the hyperscaler AI investment will focus on internal uses, he says. Generative AI is likely to confuse the capital investor as much as any technology ever has,” he adds. CEO and president there.

IT 501

IT Entertainment Technology Technology 501

CIO

FEBRUARY 6, 2025

For example, at a company providing manufacturing technology services, the priority was predicting sales opportunities, while at a company that designs and manufactures automatic test equipment (ATE), it was developing a platform for equipment production automation that relied heavily on forecasting. Ive seen this firsthand.

Analysis 432

Analysis Retail Predictive Analytics Benchmarking 432

CIO

NOVEMBER 18, 2024

Even beyond customer contact, bankers see generative AI as a key transformative technology for their company. Many banking executives said regulatory challenges, lack of operational flexibility, and outdated technologies were the biggest obstacles to their organization’s digital transformation over the past 12 months.

Banking 530

Banking Benchmarking Data Analysis Analysis 530

CIO

DECEMBER 11, 2024

According to Baris Sarer, who leads the AI division of Deloittes technology, media, entertainment and telecommunications industry practice, Metas Llama model is the one that shows up most in industry deployments, followed by Mistral. They had a series of use cases sales, marketing operations, field services, he says.

Security 432

Security Security Business Entertainment 432

CIO

NOVEMBER 5, 2024

In an era where technology reshapes entire industries, I’ve had the privilege of leading Mastercard on an extraordinary journey. When I think about the technology we started working with early in my career and look at what we’ve been able to do since, it truly is amazing, a global transformation led by and driven through technology.

Commerce 496

Commerce Globalization Innovation Banking 496

CIO

MARCH 19, 2025

The technology is relatively new, but all the major players are already on board. In December, Langbase released a state of AI agents report, based on over 3,400 responses from executives and technology professionals. And the data is also used for sales and marketing. In addition, 48% say theyre using LLMs in IT and operations.

Business 538

Business Technology Technology Globalization 538

CIO

FEBRUARY 4, 2025

Or we can make the right things more efficient while also charting a new path and harness this technology to truly transform into AI-first businesses. Most businesses used new technology to do what we did yesterday better, faster, cheaper, and bigger. If you work in sales or marketing, I think you get the idea. Not necessarily.

Business 540

Business Intelligence Intelligence Innovation 540

CIO

OCTOBER 15, 2024

Thanks to AI, 5G-A, cloud, and other technologies, the physical world is merging with the digital world. The rapid adoption of these technologies is contributing to driving efficiency, reducing operational costs and improving end-user experiences across vertical industries, all contributing to measurable economic improvements.

Globalization 448

Globalization Intelligence Intelligence Innovation 448

Zoominfo

AUGUST 8, 2024

To be successful, sales professionals need to be experts in many different areas at once: their product’s strengths and weaknesses, their prospects’ pain points and needs, and the broader economic and competitive landscapes. To give sellers a fighting chance, sales leaders need to build an effective, flexible sales enablement program.

Sales Enablement 130

Sales Enablement Sales Win Knowledge 130

CIO

OCTOBER 29, 2024

Technology continues to advance at a furious pace. When addressed properly , application and platform modernization drives immense value and positions organizations ahead of their competition, says Anindeep Kar, a consultant with technology research and advisory firm ISG.

IT 524

IT Human Resources Advantage Advantage 524

CIO

MAY 29, 2024

Robotics process automation (RPA) and other intelligent automation technologies, powered by AI, hold promise for speeding up workflows. The technology is so new, and their businesses so complex, where would they even begin? The best use case for AI in distribution is in the areas of sales and order management.

Sales 370

Sales Intelligence Intelligence Advantage 370

Zoominfo

AUGUST 6, 2024

Sales team success often hinges on the quantity and quality of leads routed from marketing campaigns and organic channels. This is where lead capture software comes into play, offering a powerful solution for businesses looking to streamline their lead generation processes, boost their sales pipeline , and track key sales metrics.

Sales 130

Sales Startups Profiling Learning 130

CIO

JANUARY 9, 2025

However, successful AI implementation requires more than cutting-edge technology. The disruption isnt in the technology itself but in how it can transform buying behaviours. It demands a robust foundation of consistent, high-quality data across all retail channels and systems.

Retail 396

Retail Commerce Innovation Market Segmentation 396

CIO

AUGUST 22, 2024

Salesforce today announced two autonomous agents geared to help sales teams scale their operations and hone their negotiation skills. Slated for general availability in October, Einstein Sales Development Rep (SDR) Agent and Einstein Sales Coach Agent will be available through Sales Cloud, with pricing yet to be announced.

Sales 379

Sales Briefing Loss Win 379

CIO

NOVEMBER 20, 2023

But Frucor Suntory’s 20-year-old sales automation system was holding it back. The tools also didn’t work well offline, which frustrated field sales reps and customers alike. In addition, they needed standardized processes during sales meetings that would populate the CRM with the right data. But simple is as complex does.

Sales 430

Sales Gaming Retail Innovation 430

CIO

OCTOBER 19, 2023

Prepare to be amazed as we dive into how GEA transformed their sales, manufacturing, and service channels by harnessing the power of integration and innovation! With this newfound ability, they set discounts and margins at various levels, empowering their sales force to cater to every customer’s unique needs.

Globalization 468

Globalization Sales Pharmaceutical Commerce 468

CIO

MAY 29, 2024

Because large enterprises use massive amounts of data, this critical asset can quickly become unmanageable and can sabotage the accuracy and efficiency of hard-working sales teams. This means when a sales representative is looking for a specific product, AI doesn’t need perfect data to identify the correct material number.

Sales 386

Sales Advantage Advantage Algorithm 386

CIO

FEBRUARY 27, 2025

As SaaS and other technology companies began to abandon traditional project management, product-based IT became a bold shift to business value. In some cases, IT buys more than builds technologies, though many SaaS platforms configured with low-code capabilities and integrated into workflows can be repositioned as internal products.

IT 473

IT Management Technology Technology 473

CIO

NOVEMBER 13, 2024

Travel was one of the first industries to go through such disruption, and I got to be part of it understanding how a business works, how technology supports it, and getting my hands dirty to try and change things,” he says. Ultimately, I think ‘customer first’ works best with a technology background.” This stuff is so entwined now.

Travel 418

Travel Gaming Technology Technology 418

Zoominfo

AUGUST 8, 2024

Salesforce, for example, now requires 3X pipeline coverage for its sales teams — an increase of 50%. They’re also adding more enablement, training, and AI resources,” sales coach Collin Cadmus says. ZoomInfo Copilot Chat can help frontline sales teams get up to speed rapidly in a variety of scenarios.

Sales 130

Sales Briefing Research Win 130

CIO

JANUARY 3, 2024

Negotiations over the sale of its legacy infrastructure services business are dragging on, and the company is contemplating the sale of more profitable activities such as its big data and security business to meet debt repayment obligations. French IT services company Atos is floundering as it seeks to refocus its business.

Sales 435

Sales Loss Banking Capital 435

CIO

OCTOBER 23, 2024

Artificial intelligence is an early stage technology and the hype around it is palpable, but IT leaders need to take many challenges into consideration before making major commitments for their enterprises. The demand of GenAI will help nearly triple server sales from 2023 to 2028.”

IT 508

IT Innovation Capital Intelligence 508

CIO

OCTOBER 14, 2024

Together, the organizations have brought Spanish-based IT learning courses to the Latino community through IBM’s SkillsBuild platform, creating new pathways to careers in technology. After growing up in Silicon Valley, and using the computers at the local library, Ramirez had his eye on a career in the technology industry.

IT 448

IT Education Globalization Learning 448

Zoominfo

DECEMBER 6, 2024

Lead-to-account matching and routing software addresses this problem head-on, automating key processes to help sales teams work smarter and faster. Heres how lead-to-account matching and routing software benefits businesses: Time Savings : Sales teams can focus on selling rather than administrative tasks. Automates lead distribution.

Sales 130

Sales Benchmarking Learning Management 130

CIO

NOVEMBER 14, 2024

Challenge: Employee hiring and retention Today’s employees have increasingly high expectations around corporate values, culture, flexibility, and available technology. Other impediments include older IT systems and lack of visibility into sales and the supply chain. Retailers have a lot of work to do, but their goals are achievable.

Retail 243

Retail Competitive Cyberspace IT 243

CIO

SEPTEMBER 25, 2024

German software giant SAP is under investigation by US officials for allegedly conspiring to overcharge the US government for its technology products over the course of a decade. The investigation centers on more than $2 billion worth of SAP technology purchased by US government agencies since 2014.

Due Diligence 475

Due Diligence Win Technology Technology 475