CIO

MARCH 20, 2024

Payment-processing failures at several high-profile retail brands in the UK over the past week disrupted on-site customer service and stirred speculation about the cause of the outages. The larger the merchant, the more complex it could be. I suspect the forensics will be done and someone will figure out where responsibility lies.”

Retail 486

Retail Restaurants Profiling Security 486

CIO

SEPTEMBER 4, 2024

Entering a new market with a different social structure, cultural history, and regulatory issues is never easy for a large retailer, even if the difference seems slight. This was a major roadblock for a large American retailer when it started on its journey to enter the Chinese market in 1996.

Retail 392

Retail Commerce IT Globalization 392

CIO

JANUARY 15, 2024

As they take stock after the year-end frenzy of shopping the holiday season always brings, retail CIOs attending the National Retail Federation’s annual show, NRF 2024, may be wondering how they can improve their IT systems’ performance over the next 12 months. year on year in the first 11 months of 2023, AI or no AI.

Retail 395

Retail Sales Loss Commerce 395

CIO

MAY 2, 2023

Generative artificial intelligence (GenAI) tools such as Azure OpenAI have been drawing attention in recent months, and there is widespread consensus that these technologies can significantly transform the retail industry. How can Generative AI speed innovation in retail?

Retail 370

Retail Innovation Advantage Advantage 370

CIO

JULY 26, 2023

The future of retail is “phygital,” as every retail and ecommerce publication on the internet is screaming right now. If you’ve never heard the term before, it’s a portmanteau of “physical” and “digital” – and represents the merging of the two forms of retail and shopping. How do they do that? With data of course.

Retail 354

Retail Sales Gaming Technology 354

CIO

SEPTEMBER 24, 2024

Lo hace, además, de la mano del gigante español del retail : Zara. El live shopping emigra desde Asia para hacer las delicias de los consumidores digitales españoles.

Retail 446

Retail Commerce Globalization Marketing 446

CIO

APRIL 19, 2023

Thanks to cloud, Internet of Things (IoT), and 5G technologies, every link in the retail supply chain is becoming more tightly integrated. Shanthakumar, Solution Architect – IoT, Retail Business Unit, TCS.

Retail 395

Retail Value Chain Hospitals Security 395

CIO

JANUARY 11, 2023

They discuss grocery retail innovations, digital customer strategies, sourcing global talent, augmented reality and more. Kirk Ball, Chief Information Officer/Chief Technology Officer, Giant Eagle, joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council.

Retail 370

Retail Innovation Globalization Technology 370

Smart Data Collective

OCTOBER 6, 2023

Data analytics technology has helped retail companies optimize their business models in a number of ways. Data Analyst Solomon Nyamson wrote an article on Linkedin pointing out that predictive analytics tools like Sarima have made it easier than ever to forecast retail sales due to seasonal changes. Inventory management is also key.

Retail 325

Retail Management Predictive Analytics Sales 325

CIO

APRIL 20, 2023

Retail organizations face an urgent need to accelerate digital transformation efforts in response to economic insecurity, persistent inflation, and growing consumer price sensitivity. With cloud adoption, retailers have been successful and with emerging artificial intelligence (AI) capabilities on cloud, they can break the barriers.

Retail 368

Retail Intelligence Intelligence Value Chain 368

Smart Data Collective

AUGUST 5, 2024

AI technology provides a number of amazing benefits for retailers trying to reach customers more effectively through mobile apps.

Retail 306

Retail Technology Technology Business 306

Smart Data Collective

JUNE 13, 2024

Data mining offers a number of important benefits for companies in the healthcare, energy and retail sectors.

Retail 306

Retail Data Mining 306

CIO

FEBRUARY 21, 2025

Analysts expect such robots to be commercially available for manufacturers, supply chain and logistics giants, and retail industries within two years. Outlook on deployments Despite the ongoing hurdles, CIOs and consultants see promise for AI humanoid robots in manufacturing, warehousing, retail, hospitality, healthcare, and construction.

Retail 469

Retail Hospitals Research Intelligence 469

CIO

JANUARY 13, 2025

For instance, a mid-level clothing retailer will now be able to provide, say, a Nordstrom-style tailor to follow a customer and advise them about suits on any number of factors, from their own style and fit to preferred pricing.

Technology 501

Technology Technology Predictive Analytics Innovation 501

CIO

FEBRUARY 6, 2025

In retail, they can personalize recommendations and optimize marketing campaigns. In retail, basic database queries can track inventory. Imagine generating complex narratives from data visualizations or using conversational BI tools that respond to your queries in real time. These potential applications are truly transformative.

Analysis 431

Analysis Retail Predictive Analytics Benchmarking 431

CIO

OCTOBER 17, 2024

Acumatica already offers industry-specific editions of its cloud ERP software for construction, manufacturing, distribution, and retail, and now sees the time as ripe to adapt it for a new market. Globally, the professional services market, including legal, engineering, and consulting services, is expected to reach $6.5

IT 418

IT Retail Win Market Intelligence 418

CIO

NOVEMBER 22, 2022

Digital transformation initiatives have picked up in the retail sector in recent years as store chains compete for brand awareness and sales in a rapidly evolving market. By 2026, retailers’ global investments in digital transformation tools are expected to reach $388 billion , growing by 18% a year. And online ordering accelerated.

Retail 544

Retail Gaming Win Sales 544

CIO

DECEMBER 8, 2024

The companys advanced technologies are expected to play an instrumental role in helping businesses in sectors such as healthcare, retail, banking, and government continue to thrive in a competitive global marketplace.

Innovation 397

Innovation Banking Retail Globalization 397

CIO

OCTOBER 16, 2024

Retail is dynamic, ever-changing, and generates a lot of data, and through merchandising, in-store transactions, supply chain, digital, and pricing, the opportunities to leverage data are endless. Omni-channel retailing puts even greater importance on the ability to manage and integrate data effectively across the enterprise.

Technology 448

Technology Technology Retail Knowledge 448

CIO

JANUARY 6, 2025

The shift to personalized customer experiences will fuel investments in AI, logistics, and payment solutions in the retail sector. Retail and E-commerce: AI will enable hyper-personalized shopping experiences, inventory management, and demand forecasting. Cybersecurity continues to be a significant concern globally.

Banking 305

Banking Finance Retail Innovation 305

CIO

DECEMBER 6, 2023

Retailers are pushing their customer service and supply chain systems to new limits in anticipation of record spending this holiday season. Just a year after the release of ChatGPT, gen AI is generating value in many different industries, including retail. Faster resolution times can save retailers time and costs.

Retail 432

Retail Commerce Benchmarking Globalization 432

CIO

AUGUST 2, 2024

Customer relationship management (CRM) software provider Salesforce has signed a definitive agreement to acquire cloud-based point-of-sale (PoS) software vendor PredictSpring to augment its existing Customer 360 capabilities in an attempt to get a stronger hold in the retail industry.

Commerce 435

Commerce Startups Retail Finance 435

CIO

APRIL 12, 2024

The rural lifestyle retailer, with more than 2,200 stores across the US, caters to the needs of rural residents with a wide variety of products on its shelves. The use of AI in the retail sector is in the experimental stage, and many retailers have gotten only as far as using AI-powered chatbots on websites, Kodali adds.

Retail 435

Retail Commerce Knowledge Innovation 435

CIO

SEPTEMBER 27, 2024

The role of CIO, especially, has had to adapt accordingly, as demonstrated by Euronics, the Amsterdam-based international electrical retail association. In fact, gen AI isn’t currently among the implemented technologies at Euronics because Tesoro doesn’t see use cases functional to the retail activity. “IT

Management 480

Management Hospitals IT Commerce 480

CIO

JULY 17, 2024

Over the years, the retail industry has had to adapt quickly to the rise of ecommerce and omnichannel, says Anderson. These market shifts have not only transformed how retail businesses sell, but changed what customers expect from their shopping experiences.

Commerce 416

Commerce Retail Capital Win 416

CIO

NOVEMBER 19, 2024

“Ensuring you have a deep understanding of your partners’ business, taking extreme ownership of challenges, and being vulnerable are all tenants of building tight partnerships,” observes Andrew Palmer, CIO for global retail markets at Liberty Mutual Insurance. Failing to align IT and business interests gradually erodes hard-earned trust. “It

Business 533

Business IT Innovation Technology 533

CIO

APRIL 17, 2024

The retail industry has no shortage of cases on display where generative AI has shown tangible benefits. Suddenly, you can create engaging customer-facing videos at the click of a button,” says Oliver Banks, retail consultant and author of Driving Retail Transformation: How to navigate disruption and change.

Biotech 487

Biotech Banking Retail Innovation 487

CIO

FEBRUARY 10, 2023

Retailers often use predictive models to forecast inventory requirements, manage shipping schedules, and configure store layouts to maximize sales. The technology helps adopters in fields as diverse as finance, healthcare, retailing, hospitality, pharmaceuticals, automotive, aerospace, and manufacturing.

Predictive Analytics 545

Predictive Analytics Hospitals Algorithm Pharmaceutical 545

CIO

JANUARY 9, 2023

Imagine a factory or a chain of retailers reducing energy and cutting equipment downtime. Already deployed in commercial kitchens and retail chains, on factory floors and at amusement parks, the solution has shown the following benefits. These scenarios are not imaginary. Already, Atos customers have reported positive experiences.

Retail 476

Retail Innovation Gaming Win 476

CIO

NOVEMBER 21, 2024

In online learning, adaptive content personalizes education to individual needs, while in thoughtful, intelligent retail, automated shelves use real-time data to monitor stock levels, creating a seamless shopping experience.

Business 458

Business IT Competitive Landscape Matrix 458

CIO

SEPTEMBER 23, 2024

Con estas palabras anunciaba Javier Mallo el cierre de una etapa en el gigante del retail. “Después de un año y medio excepcional, el viernes es mi último día como CIO ( Chief Technology Officer ) de Leroy Merlin España”. De ahora en adelante Mallo releva en el cargo a José Antonio Santana , CIO del distribuidor minorista hasta la fecha.

Retail 437

Retail Technology Technology 437

CIO

AUGUST 20, 2024

Retail For retailers , AI at the edge powers real-time customer insights, dynamic pricing, floor monitoring, smarter inventory management, and much more. However, retail edge environments can include POS systems, smart cameras, sensors, and other IoT devices. This makes it an ideal platform for many industries.

Retail 440

Retail Predictive Analytics Security Security 440

CIO

APRIL 4, 2024

Rethinking physical retail strategy On Tuesday, AWS also downsized its team responsible for developing technology for Amazon’s physical retail stores. Bezos aimed to differentiate the company in the grocery market and eliminate waiting in lines, which he considered the worst aspect of physical retail.

Retail 418

Retail Competitive Positioning Competitive Globalization 418

CIO

OCTOBER 3, 2024

En este contexto, el sector retail lleva años adoptando un profundo cambio en todo el mundo y, de hecho, es uno de los sectores en los que más ha impactado la transformación digital. Miguel Ángel Carrero, CTO y director de Transformación de BM Supermercados-Grupo Uvesco BM Supermercados-Grupo Uvesco.

Retail 425

Retail Globalization IT Intelligence 425

CIO

AUGUST 18, 2022

Databricks and Snowflake have introduced data clouds and data lakehouses with features designed for the needs of companies in specific industries such as retail and healthcare. These processes combine an understanding of customer behavior with the availability of pharmaceutical and retail inventory. “It The lakehouse as best practice.

Pharmaceutical 525

Pharmaceutical Retail Predictive Analytics Startups 525

CIO

OCTOBER 1, 2024

The US is entering peak demand season for goods — Black Friday and Christmas — but many of the retailers have learned their lesson and stocked up early,” Tariq claimed. Pfizer put analytics to work to establish a shared view of end-to-end manufacturing and supply operational performance for its pharmaceuticals.

Pharmaceutical 475

Pharmaceutical Predictive Analytics Retail Hospitals 475

CIO

MAY 16, 2023

SAP is also looking to improve its customer experience tools in other ways, providing industry-specific accelerators to help some enterprises roll the software out faster, and helping online retailers reduce waste by offering tools to support the resale of refurbished or returned products.

Commerce 430

Commerce Retail Sales Technology 430