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IT leaders: check out how 2D barcodes and RFID are reinventing retail

CIO

The retail landscape has undergone massive shifts in recent years to adopt self-checkout systems. But major retailers like Walmart, Target, and Dollar General are starting to phase out self-check in some locations because they’ve contributed to higher rates of shoplifting and inventory loss. The benefits are potentially huge.

Retail 492
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Payment-processing outages at UK retailers raise reliability issues for cashless transactions

CIO

Payment-processing failures at several high-profile retail brands in the UK over the past week disrupted on-site customer service and stirred speculation about the cause of the outages. The larger the merchant, the more complex it could be. I suspect the forensics will be done and someone will figure out where responsibility lies.”

Retail 486
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The retail edge: Where data powers game-changing customer experiences

CIO

The future of retail is omnichannel The last three or four years have changed retail forever. 1 But despite some of the benefits of online sales, this isn’t all good news for retailers. 2 Dell Developing omnichannel omniscience requires edge data insights Now, more than ever, the edge is valuable territory for retailers.

Retail 494
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Google Cloud for Retailers adds AI-based inventory, e-commerce tools

CIO

In a bid to help retailers transform their in-store, inventory-checking processes and enhance their e-commerce sites, Google on Friday said that it is enhancing Google Cloud for Retailers with a new shelf-checking, AI-based capability, and updating its Discovery AI and Recommendation AI services.

Commerce 500
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AI at the retail edge: What’s new, and what’s coming soon

CIO

Simultaneously, increases in compute power have made it easier to implement AI use cases at the retail edge. That’s a perfect opportunity for some long-awaited retail use cases to turn prime time. RFID has several other beneficial uses in clothing retail.

Retail 468
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Unlocking AI’s retail potential with Microsoft Copilot

CIO

To remain competitive, retailers must embrace artificial intelligence (AI) and AI-driven innovation. It allows retailers to optimize both front-end and back-end operations, addressing key business challenges and creating new opportunities for efficiency.

Retail 397
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Software vendors offer AI sales boost for retail at NRF show

CIO

As they take stock after the year-end frenzy of shopping the holiday season always brings, retail CIOs attending the National Retail Federation’s annual show, NRF 2024, may be wondering how they can improve their IT systems’ performance over the next 12 months. year on year in the first 11 months of 2023, AI or no AI.

Retail 395