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How Italian CIOs produce value with gen AI

CIO

This is the case of Alpitour World, one of Italy’s largest travel companies, where gen AI projects have merged with preexisting uses of AI. Another gen AI application winning over CIOs is its knack for coding, according to Alessio Maffei, ICT manager of Milan-based student and family-focused travel company Inter-studioviaggi. “At

Travel 747
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One weird trick to accelerate your organization’s generative AI strategy

CIO

Winning strategies are a set of powerful and interrelated choices, made in mindful order: “where to play” precedes “how to win.” But its most impactful use will be found amplifying the power of the specific choices each organization has already made about how to compete and win.

Win 474
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26 essential book recommendations by and for IT leaders

CIO

Ross was Senior Advisor for Innovation to US Secretary of State Hillary Clinton and traveled the world, visiting startup hubs and R&D labs, to uncover the latest advances that are emerging from every corner of the globe. I particularly enjoyed her approach to ‘saying the thing you think you cannot say’ and the ‘player vs. victim’ dynamic.”

IT 855
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Signals from space: SD-WAN marks the next stage in commercialized space-based comms

CIO

Apply the potential of unrestricted internet access through a government and business lens, and the results are even more transformative – from helping intelligence and security services and offices operate in isolated regions, to environmental agencies conducting research in remote parts of the planet.

Travel 617
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14 essential book recommendations by and for IT leaders

CIO

In The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win (IT Revolution Press, 2013 ) , Bill — an IT manager — takes over a critical project that’s over budget and behind schedule. This book explores what truly motivates people, based on scientific research from psychology, economics, and neuroscience,” says Ivashin.

IT 818
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3 Reasons Why the Future of Business Will be Composable

CIO

Employees travel to the office. In addition to our award-winning Avaya OneCloud CPaaS, Avaya is unique in that we have Avaya Experience Builders. View the infographic by Omdia Research about the market landscape for the composable enterprise. Contact center agents take calls. Enterprise composability is not a trend.

Business 617
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Customer Research: A Complete Guide

Netbasequid

It’s an awakening for brands that haven’t paid much attention to customer research, as they’re recognizing how rapidly consumer trends come and go in this age of TikTok – and how this phenomenon will only accelerate as the ‘metaverse mindset’ takes hold. What is Customer Research? Different Types of Customer Research.