article thumbnail

5 tips for better business value from gen AI

CIO

Many early gen AI wins have centered around productivity improvements. Abhi Maheshwari, CEO of AI software vendor Aisera, says, Gen AI provides many benefits for sales, and key metrics for assessing its impact include conversion rate, sales cycle length, average deal size, win rate, and lead volume. times higher revenue growth and 2.4

Business 538
article thumbnail

Build trust to win out with genAI

CIO

We’ve all marveled at the tech’s ability to pass bar exams or create award winning photography. Over the past 12 months, generative AI has generated fervor and fear in almost equal measure. But that level of ingenuity is deeply unsettling for many consumers, who perhaps prefer to know that the humans are still at the wheel.

Win 493
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What it takes to win your first CIO role

CIO

Through every career step, Brown was intentional in her choices, pursuing roles that filled in key competency gaps, stretched her outside of her comfort zone, and burnished the well-rounded profile now essential for top IT leadership. Hodge started out at Viridor more than a decade ago, in administrative roles.

Win 488
article thumbnail

How to incubate a winning innovation program

CIO

In 1995, Microsoft launched Internet Explorer and, by bundling it with its winning Windows 95 product, swiftly eclipsed Navigator as the leading browser. Behind the scenes, the company linked their customers’ Domino’s and Twitter profiles to enable this innovation. Soon after, Netscape achieved 80% of the browser market.

article thumbnail

Micro transformation: Driving big business benefit through quick IT wins

CIO

And when performed strategically in succession as Mahon has done at Werner, such quick wins can lead to much larger business transformation over time — with less big-bang disruption and change management thanks to measurable proof of enhancement along the way. It gets contagious — you do one and it leads to others.”

Win 368
article thumbnail

Data’s dark secret: Why poor quality cripples AI and growth

CIO

Build quick wins, then scale. Invest in AI-powered quality tooling AI and machine learning are transforming data quality from profiling and anomaly detection to automated enrichment and impact tracing. Level 2: Tactical Basic profiling tools implemented. 70-80%) with improvements from initial profiling.

Profiling 382
article thumbnail

When voice deepfakes come calling

CIO

Changing account or profile details By cloning customers voices,scammers are able to dupe call center agents into changing the emails, home addresses, and phone numbers associated with the accounts, which then enables them to do everything from accessing customers one-time passwords to ordering new checks or cards.

Security 370