CIO

MARCH 5, 2025

According to a recent survey by Foundry , nearly all respondents (97%) reported that their organization is impacted by digital friction, defined as the unnecessary effort an employee must exert to use data or technology for work. Managed, on the other hand, it can boost operations, efficiency, and resiliency. The good news?

Information 324

Information Management Loss Value Chain 324

CIO

FEBRUARY 27, 2025

Some did manage to scale agile and leverage frameworks to create process standards and improve IT practices. As SaaS and other technology companies began to abandon traditional project management, product-based IT became a bold shift to business value. But many enterprises stopped their agile transformations at this layer.

IT 473

IT Management Technology Technology 473

CIO

MARCH 19, 2025

The technology is relatively new, but all the major players are already on board. Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly. Weve developed our own agentic AI for code management, says Charles Clancy, CTO at Mitre.

Business 530

Business Technology Technology Globalization 530

CIO

JANUARY 13, 2025

To keep ahead of the curve, CIOs should continuously evaluate their business and technology strategies, adjusting them as necessary to address rapidly evolving technology, business, and economic practices. Over the next 12 months, IT leaders can look forward to even more innovations, as well as some serious challenges.

Innovation 526

Innovation Competitive Landscape Security Security 526

CIO

NOVEMBER 28, 2024

Courage and the ability to manage risk In the past, implementing bold technological ideas required substantial financial investment. Effective IT leadership now demands not only the courage to innovate but also a profound understanding of change management principles. Gen AI isn’t a simple plug-and-play solution.

IT 488

IT Business Environment Innovation Intelligence 488

CIO

OCTOBER 23, 2024

Despite AI’s potential to transform businesses, many senior technology leaders find themselves wrestling with unpredictable expenses, uneven productivity gains, and growing risks as AI adoption scales, Gartner said. CIOs should create proofs of concept that test how costs will scale, not just how the technology works.”

Gaming 529

Gaming Technology Technology Security 529

CIO

DECEMBER 12, 2024

It says our job as technology leaders can help educate our audience on what is possible and what it will take to get to their goal. The implications of the ongoing misperception about the data management needs of AI are huge, Armstrong adds. Gen AI uses huge amounts of energy compared to some other AI tools, he notes.

IT 504

IT Algorithm Education Capital 504

CIO

OCTOBER 30, 2024

To overcome those challenges and successfully scale AI enterprise-wide, organizations must create a modern data architecture leveraging a mix of technologies, capabilities, and approaches including data lakehouses, data fabric, and data mesh. Before we go further, let’s quickly define what we mean by each of these terms.

Banking 524

Banking Security Security Data Analysis 524

CIO

DECEMBER 19, 2024

Agentic AI, the more focused alternative to general-purpose generative AI, is gaining momentum in the enterprise, with Forrester having named it a top emerging technology for 2025 in June. The technology is in its early days, and several questions remain open chief among them, how AI agents will be priced.

Technology 483

Technology Technology Win Management 483

CIO

OCTOBER 10, 2024

Aligning ESG and technological innovation At the core of this transformation is the CIO, a pivotal player whose role has expanded beyond managing technological innovation to overseeing how these innovations contribute to ESG goals. It provides CIOs a roadmap to align these technologies with their organizations’ ESG goals.

Innovation 467

Innovation Globalization Loss Technology 467

CIO

OCTOBER 16, 2024

Omni-channel retailing puts even greater importance on the ability to manage and integrate data effectively across the enterprise. What excites me is the critical role technology plays in enabling this. What are some technology solutions that are driving your growth? How did you achieve this integration?

Technology 448

Technology Technology Retail Knowledge 448

CIO

MARCH 5, 2025

Another example of the model in action is in our Non-Emergency Medical Transportation (NEMT) service line, which has enabled us to put technology in the hands of our clients to manage their own experiences. In my next CIO role, I inherited an enablement team, which really was product management as we know it now.

Technology 442

Technology Technology Management Innovation 442

CIO

OCTOBER 9, 2024

As the technology subsists on data, customer trust and their confidential information are at stake—and enterprises cannot afford to overlook its pitfalls. While it may sound simplistic, the first step towards managing high-quality data and right-sizing AI is defining the GenAI use cases for your business.

Management 538

Management Innovation Security Security 538

CIO

DECEMBER 2, 2024

So it’s essential to show the ROI to your business from the management of these costs. Instead, show how leading companies manage it strategically. Most importantly, position technical debt management not as a cost center, but as an investment in business agility and competitive advantage. Double down on automation through AI.

Innovation 513

Innovation Advantage Advantage Competitive 513

CIO

AUGUST 21, 2024

A number of issues contribute to the problem, including a highly distributed workforce, siloed technology systems, the massive growth in data, and more. AI and related technologies, such as machine learning (ML), enable content management systems to take away much of that classification work from users. “AI

Gaming 503

Gaming Management Algorithm Analysis 503

CIO

OCTOBER 22, 2024

Gartner’s top predictions for 2025 are as follows: Through 2026, 20% of organizations will use AI to flatten their organizational structure, eliminating more than half of current middle management positions. By 2029, 10% of global boards will use AI guidance to challenge executive decisions that are material to their business.

Security 508

Security Security Capital Intelligence 508

CIO

NOVEMBER 14, 2024

We’re in publishing, but it’s the accompanying services that differentiate us on the market; the technology component is what gives value to our business.” Much of this growth is driven by investments in AI technologies, and IDC also expects cloud infrastructure spend to increase 26% compared to 2023.

Commerce 448

Commerce Human Resources Data Analysis Innovation 448

CIO

SEPTEMBER 27, 2024

In fact, gen AI isn’t currently among the implemented technologies at Euronics because Tesoro doesn’t see use cases functional to the retail activity. “IT I give directions and strategies to the supplier and the partner, and an internal project manager acts as a link. IT must be at the service of the business,” he says.

Management 480

Management Hospitals IT Commerce 480

CIO

NOVEMBER 18, 2024

Data silos, lack of standardization, and uncertainty over compliance with privacy regulations can limit accessibility and compromise data quality, but modern data management can overcome those challenges. Some of the key applications of modern data management are to assess quality, identify gaps, and organize data for AI model building.

Business 418

Business Algorithm Predictive Analytics Data Analysis 418

CIO

NOVEMBER 21, 2024

Technology has shifted from a back-office function to a core enabler of business growth, innovation, and competitive advantage. Senior business leaders and CIOs must navigate a complex web of competing priorities, such as managing stakeholder expectations, accelerating technological innovation, and maintaining operational efficiency.

Business 458

Business IT Competitive Landscape Matrix 458

CIO

JANUARY 1, 2025

The bigplayers,such as OTAs [Online Travel Agencies], are advancing in their adoption of new technologies, taking advantage of AI andbig datatools,while other actors are in earlier stages of integration, he says. In addition, Abril highlights specific benefits gained from applying new technologies.

Innovation 434

Innovation Travel Benchmarking Technology 434

CIO

FEBRUARY 26, 2025

Agentic AI was the big breakthrough technology for gen AI last year, and this year, enterprises will deploy these systems at scale. If all your technology is buried and not exposed through the right set of APIs, and through a flexible set of microservices, itll be hard to deliver agentic experiences. Not all of that is gen AI, though.

IT 532

IT Technology Technology Knowledge 532

CIO

NOVEMBER 11, 2024

In today’s fast-paced digital environment, enterprises increasingly leverage AI and analytics to strengthen their risk management strategies. A recent panel on the role of AI and analytics in risk management explored this transformational technology, focusing on how organizations can harness these tools for a more resilient future.

Management 221

Management Security Security Advantage 221

CIO

OCTOBER 24, 2024

Generative AI is likely to confuse the capital investor as much as any technology ever has,” he adds. In many cases, CIOs and other IT leaders have moved past the peak expectations about what gen AI can do for their organizations and are headed into more realistic ideas about the future of the technology, Lovelock adds.

IT 501

IT Entertainment Technology Technology 501

CIO

OCTOBER 29, 2024

Technology continues to advance at a furious pace. When addressed properly , application and platform modernization drives immense value and positions organizations ahead of their competition, says Anindeep Kar, a consultant with technology research and advisory firm ISG.

IT 524

IT Human Resources Advantage Advantage 524

CIO

NOVEMBER 27, 2024

Adopting Operational AI Organizations looking to adopt Operational AI must consider three core implementation pillars: people, process, and technology. People : To implement a successful Operational AI strategy, an organization needs a dedicated ML platform team to manage the tools and processes required to operationalize AI models.

Intellectual Property 482

Intellectual Property Startups Algorithm Learning 482

CIO

NOVEMBER 5, 2024

In an era where technology reshapes entire industries, I’ve had the privilege of leading Mastercard on an extraordinary journey. When I think about the technology we started working with early in my career and look at what we’ve been able to do since, it truly is amazing, a global transformation led by and driven through technology.

Commerce 496

Commerce Globalization Innovation Banking 496

CIO

NOVEMBER 27, 2024

Once the province of the data warehouse team, data management has increasingly become a C-suite priority, with data quality seen as key for both customer experience and business performance. A golden dataset of questions paired with a gold standard response can help you quickly benchmark new models as the technology improves.

Benchmarking 529

Benchmarking Hospitals Management Business Intelligence 529

CIO

NOVEMBER 18, 2024

Even beyond customer contact, bankers see generative AI as a key transformative technology for their company. Many banking executives said regulatory challenges, lack of operational flexibility, and outdated technologies were the biggest obstacles to their organization’s digital transformation over the past 12 months.

Banking 530

Banking Benchmarking Data Analysis Analysis 530

CIO

DECEMBER 30, 2024

The Middle East is rapidly evolving into a global hub for technological innovation, with 2025 set to be a pivotal year in the regions digital landscape. Looking ahead to 2025, Lalchandani identifies several technological trends that will define the Middle Easts digital landscape.

Innovation 397

Innovation Finance Predictive Analytics Technology 397

CIO

OCTOBER 18, 2024

This is frustrating for technology providers who have made big bets on AI. A recent survey conducted by Censuswide on behalf of Red Hat polled 609 IT managers across the United Kingdom and other major markets. AI continues to shape cloud strategies, but AI implementation is going slower than most predicted. What’s going on?

Technology 531

Technology Technology Management Marketing 531

CIO

FEBRUARY 21, 2025

But because Article was growing so quickly, managing one of the largest student housing portfolios in the US, it needed to be more intentional about operational efficiency. There are a lot of moving parts acrossour properties, says Erica White, the companys SVP of technology and strategic innovation.

Innovation 435

Innovation Technology Technology Advantage 435