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Relativity reaps the rewards of automated access management

CIO

This award-winning access management project uses automation to streamline access requests and curb security risks. Access management is crucial in the legal world because cases depend on financial records, medical records, emails, and other personal information. For its access management project, Relativity earned a 2024 CSO Award.

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The RACI matrix: Your blueprint for project success

CIO

Having managed and rescued dozens of projects, and helped others do so, I’ve noted that there is always one critical success factor (CSF) that has either been effectively addressed or missed/messed up: clarity around the roles and responsibilities for each project participant and key stakeholder. Enter the RACI matrix.

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A blueprint for successfully executing business-aligned IT strategies

CIO

Senior business leaders and CIOs must navigate a complex web of competing priorities, such as managing stakeholder expectations, accelerating technological innovation, and maintaining operational efficiency. Risk management is equally vital, particularly as organizations adopt modern technologies.

Business 458
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Freshworks’ annual benchmark report outlines key trends evolving IT service management

CIO

Our CIO Tech Priorities 2024 survey found that the majority of respondents chose SaaS applications over in-house deployments for project management. Similarly, 52% used SaaS applications for human resources (HR) management, while half of those surveyed also preferred SaaS for business intelligence tools and customer relationship management.

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Stakeholder management: Your guide to influencing project outcomes

CIO

Stakeholder management is vital to project success. Many project managers struggle to implement effective stakeholder management, despite its importance. IT can’t be successful without good stakeholder coordination and management,” says Barry Brunsman, a principal in advisory at KPMG, a professional services firm.

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Exploration to elimination: CIO road map for adaptive technology portfolios

CIO

Enter the Technology Investment Matrix — a holistic approach that spans four key phases: exploration, exploitation, evolution, and elimination. In this article, we’ll dive into each phase, offering actionable strategies to help you master the art of adaptive technology portfolio management. Select performance indicators carefully.

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How H&M integrates tech into its stores

CIO

Matrix of value streams After assessing what was needed, it became a hybrid, with agile in product teams structured around larger platforms. It also means the store itself doesn’t need to be overloaded with stock, something that can be messy and difficult to manage. “So then we entered the next phase, which is what we’re in now.”

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