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Bridging the IT skills gap, Part 1: Assessing current strategies and introducing GenAI as a unified solution

CIO

Knowledge management: GenAI helps organize and retrieve organizational knowledge, making it easier for IT professionals to access the information they need to solve problems and learn new skills. Learn more about IDCs research for technology leaders OR subscribe today to receive industry-leading research directly to your inbox.

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CIO metrics are failing digital transformation; it’s time to radically rethink success

CIO

While the CIO role has expanded significantly, the metrics used to evaluate their performance often remain tied to traditional IT values like cost management, operational efficiency, and system uptime. Here are three key recommendations for CIOs to share with business management: CIO metrics should align with strategic business outcomes.

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Global AI regulations: Beyond the U.S. and Europe

CIO

Importantly, where the EU AI Act identifies different risk levels, the PRC AI Law identifies eight specific scenarios and industries where a higher level of risk management is required for “critical AI.” Learn more about IDC’s research for technology leaders OR subscribe today to receive industry-leading research directly to your inbox.

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Global managed services to grow in 2024 as enterprise IT spending rises

CIO

The global market for managed services will rise in 2024 due to organizations’ IT spending surge and larger investments in managed services deals involving AI and cloud computing, according to market intelligence firm IDC.

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Forrester Research Report: How Sales and Marketing Intelligence Drive Improved Business Outcomes

In 2019, DiscoverOrg commissioned Forrester Consulting to evaluate sales and marketing intelligence practices in the B2B space. of companies achieved a score indicating maturity in data management practices in the space.". More organizations are investing in B2B sales and marketing intelligence solutions.

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Acumatica tweaks its cloud ERP for professional services firms

CIO

Globally, the professional services market, including legal, engineering, and consulting services, is expected to reach $6.5 trillion in 2024, according to The Business Research Company. The number of potential customers for Acumatica’s new functionality — or similar products from competitors — is huge.

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Security team management: Top 4 findings from discussions with CISOs

CIO

Keep reading for a look at key findings from our research, along with tips on how CISOs can apply them to enhance the effectiveness of the security personnel they manage. CISOs should expect to build and manage multiple teams. We also discovered a variety of approaches to organizing reporting structures for security functions.

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