CIO

OCTOBER 8, 2024

According to CEO Andy Jassy, a massive reorganization is what’s needed to remove layers, flatten organizations, increase teammates’ ability to move fast, and create an employee utopia by getting rid of lots and lots of non-value-adding managers. Managers should avoid asking colleagues for help when thinking something through.

Management 497

Management Advantage Advantage IT 497

CIO

OCTOBER 9, 2024

While it may sound simplistic, the first step towards managing high-quality data and right-sizing AI is defining the GenAI use cases for your business. Optimizing GenAI with data management More than ever, businesses need to mitigate these risks while discovering the best approach to data management.

Management 538

Management Innovation Security Security 538

CIO

NOVEMBER 11, 2024

In today’s fast-paced digital environment, enterprises increasingly leverage AI and analytics to strengthen their risk management strategies. A recent panel on the role of AI and analytics in risk management explored this transformational technology, focusing on how organizations can harness these tools for a more resilient future.

Management 221

Management Security Security Advantage 221

CIO

AUGUST 21, 2024

But it doesn’t have to be that way because enterprise content management systems have made great strides in that same timeframe, including with new artificial intelligence technology that makes it far easier for employees to find and make the best use of all the content the organization owns, no matter if it’s text, audio, or video.

Gaming 503

Gaming Management Algorithm Analysis 503

CIO

SEPTEMBER 27, 2024

I give directions and strategies to the supplier and the partner, and an internal project manager acts as a link. This philosophy has led to the activation of an information system that manages clinical data in the three Emergency surgical centers in Afghanistan through the SDC software platform.

Management 480

Management Hospitals IT Commerce 480

CIO

FEBRUARY 27, 2025

Some did manage to scale agile and leverage frameworks to create process standards and improve IT practices. As SaaS and other technology companies began to abandon traditional project management, product-based IT became a bold shift to business value. But many enterprises stopped their agile transformations at this layer.

IT 473

IT Management Technology Technology 473

CIO

MARCH 3, 2025

The goal of your risk management efforts should be to gain the most value from AI as a result. In this issue, we explore the risks to both IT and the business from the use of AI.

Management 317

Management Business IT Intelligence 317

CIO

OCTOBER 30, 2024

This requires greater flexibility in systems to better manage data storage and ensure quality is maintained as data is fed into new AI models. A data mesh is a set of best practices for managing data in a decentralized organization, allowing for easy sharing of data products and a self-service approach to data management.

Banking 524

Banking Security Security Data Analysis 524

CIO

NOVEMBER 28, 2024

Courage and the ability to manage risk In the past, implementing bold technological ideas required substantial financial investment. Effective IT leadership now demands not only the courage to innovate but also a profound understanding of change management principles. Gen AI isn’t a simple plug-and-play solution.

IT 488

IT Business Environment Innovation Intelligence 488

CIO

JANUARY 13, 2025

Theyre actively investing in innovation while proactively leveraging the cloud to manage technical debt by providing the tools, platforms, and strategies to modernize outdated systems and streamline operations. They achieved these results through a culture that embraces change and a strong digital foundation, he says.

Innovation 526

Innovation Competitive Landscape Security Security 526

CIO

DECEMBER 2, 2024

So it’s essential to show the ROI to your business from the management of these costs. Instead, show how leading companies manage it strategically. Most importantly, position technical debt management not as a cost center, but as an investment in business agility and competitive advantage. Double down on automation through AI.

Innovation 513

Innovation Advantage Advantage Competitive 513

CIO

NOVEMBER 27, 2024

Once the province of the data warehouse team, data management has increasingly become a C-suite priority, with data quality seen as key for both customer experience and business performance. But along with siloed data and compliance concerns , poor data quality is holding back enterprise AI projects.

Benchmarking 529

Benchmarking Hospitals Management Business Intelligence 529

CIO

MARCH 19, 2025

Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly. Before that, though, ServiceNow announced its AI Agents offering in September, with the first use cases for customer service management and IT service management, available in November.

Business 530

Business Technology Technology Globalization 530

CIO

OCTOBER 23, 2024

Governance and human challenges further complicate AI rollouts Another formidable challenge is the governance and data management complexity brought on by the decentralization of AI capabilities. And the middle contains the trust, risk, and security management (TRiSM) technologies that make it all safe.”

Gaming 529

Gaming Technology Technology Security 529

CIO

OCTOBER 23, 2024

But more than anything, the data platform is putting decision-making tools in the hands of our business so people can better manage their operations. How would you categorize the change management that needed to happen to build a new enterprise data platform? We thought about change in two ways.

KPI 448

KPI Travel Analysis Data Analysis 448

CIO

DECEMBER 12, 2024

The implications of the ongoing misperception about the data management needs of AI are huge, Armstrong adds. Organizations ready for AI should be able to automate some of the data management work, he says. When he talks to other IT leaders, they all are struggling with pressure to adopt AI , Armstrong says.

IT 504

IT Algorithm Education Capital 504

CIO

DECEMBER 19, 2024

The power of AI operations (AIOps) and ServiceOps, including BMC Helix Discovery , can transform how you optimize IT operations (ITOps), change management, and service delivery. The companys more recent adoption of BMC ServiceOps has transformed change management processes and IT services management (ITSM) success for his organization.

IT 368

IT Intelligence Intelligence Innovation 368

CIO

NOVEMBER 18, 2024

Data silos, lack of standardization, and uncertainty over compliance with privacy regulations can limit accessibility and compromise data quality, but modern data management can overcome those challenges. Some of the key applications of modern data management are to assess quality, identify gaps, and organize data for AI model building.

Business 418

Business Predictive Analytics Algorithm Data Analysis 418

CIO

MARCH 5, 2025

Another example of the model in action is in our Non-Emergency Medical Transportation (NEMT) service line, which has enabled us to put technology in the hands of our clients to manage their own experiences. In my next CIO role, I inherited an enablement team, which really was product management as we know it now.

Technology 442

Technology Technology Management Innovation 442

CIO

NOVEMBER 27, 2024

People : To implement a successful Operational AI strategy, an organization needs a dedicated ML platform team to manage the tools and processes required to operationalize AI models. Adopting Operational AI Organizations looking to adopt Operational AI must consider three core implementation pillars: people, process, and technology.

Intellectual Property 482

Intellectual Property Startups Algorithm Learning 482

CIO

NOVEMBER 6, 2024

Suppliers were often hand-delivering paper invoices to the cooperative’s local offices, which were processed and paid out manually with no centralized invoice management. Working with SAP, the cooperative picked SAP Ariba Central Invoice Management with its inbound process for SAP S/4HANA Cloud public edition to create just what was needed.

IT 432

IT Innovation Globalization Advantage 432

CIO

NOVEMBER 14, 2024

“We chose to go with a few technological partners to help us support the many complexities,” he says, referencing Adyen technology to manage online sales and financial flows, obtain customer insights, and protect the business with cybersecurity systems. Snowflake has also made data management much easier for us,” Paleari adds. “We

Commerce 448

Commerce Human Resources Data Analysis Innovation 448

CIO

OCTOBER 22, 2024

Gartner’s top predictions for 2025 are as follows: Through 2026, 20% of organizations will use AI to flatten their organizational structure, eliminating more than half of current middle management positions. By 2029, 10% of global boards will use AI guidance to challenge executive decisions that are material to their business.

Security 508

Security Security Capital Intelligence 508

CIO

OCTOBER 18, 2024

A recent survey conducted by Censuswide on behalf of Red Hat polled 609 IT managers across the United Kingdom and other major markets. More than 80% of IT managers reported an urgent AI skills shortage, mainly in areas such as generative AI , large language models (LLMs), and data science. What’s going on?

Technology 531

Technology Technology Management Marketing 531

CIO

NOVEMBER 4, 2024

Unfortunately, this mix of containers and virtual machines (VMs) creates management complexity, as IT typically uses different platforms to manage them. The open-source Kubernetes platform automates container deployment, scaling, and management, but it’s a complex environment.

Management 416

Management Learning Technology Technology 416

CIO

FEBRUARY 21, 2025

But because Article was growing so quickly, managing one of the largest student housing portfolios in the US, it needed to be more intentional about operational efficiency. There are a lot of moving parts acrossour properties, says Erica White, the companys SVP of technology and strategic innovation.

Innovation 435

Innovation Technology Technology Advantage 435

CIO

OCTOBER 24, 2024

Lack of DEX data undermines improvement goals This lack of data creates a major blind spot , says Daren Goeson, SVP of Product Management at Ivanti. To improve digital employee experience, start with IT employees “IT leaders can use the IT organization as a test bed to prove the effectiveness of proactively managing DEX,” says Goeson.

IT 446

IT Knowledge Research Technology 446

CIO

JANUARY 9, 2025

Enter Akeneo, a global leader in Product Experience Management (PXM) and AI tech stack solutions. The AI Revolution in Australian Retail The enthusiasm for AI adoption among Australian retailers reflects a broader transformation in how businesses approach customer experience, inventory management, and operational efficiency.

Retail 396

Retail Commerce Market Segmentation Innovation 396

CIO

DECEMBER 19, 2024

Conversations and subscriptions A per-conversation model seems to be an emerging approach, says Sesh Iyer, managing director, senior partner, and North America regional chair at BCG X, Boston Consulting Groups IT building and designing group. Vendors could also charge a small price per audio input or output.

Technology 483

Technology Technology Win Management 483

CIO

DECEMBER 11, 2024

According to Richard Kulkarni, Country Manager for Quest, a lack of clarity concerning governance and policy around AI means that employees and teams are finding workarounds to access the technology. Some senior technology leaders fear a Pandoras Box type situation with AI becoming impossible to control once unleashed.

Advantage 418

Advantage Advantage Intelligence Intelligence 418