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Win/loss analysis is an essential practice for anyone who wants to better understand their competitive landscape and continuously optimize processes across sales, marketing, product management, and beyond. Why do we win some deals and lose others? How often do we win against Competitor XYZ? Let’s jump in!
Win/loss analysis—the process of determining why deals are won or lost—yields insights that practically everyone across your organization can use to their advantage. Sales reps get insights that they can use to improve their objection-handling tactics. Marketers get insights that they can use to optimize their messaging.
For the third installment of our new Win/Loss Wednesdays series , we had the pleasure of chatting with Brad Rosen , President at Sales Assembly, and Nick Siddoway , President & CEO at TruVoice from Corporate Visions.
A win/loss analysis is the process of studying past business deals in order to generate valuable insights about your company’s selling practices. In fact, companies that conduct win/loss analyses consistently outperform those that don’t in the following areas ( source ): Customer retention rate: 60% vs. 48%.
Traditional winloss analysis is dead. Having been in the industry for over 20 years, we’ve seen the struggles of traditional winloss analysis and how it impacts businesses of all shapes and sizes. The Issues with Traditional WinLoss. Most companies do not have a winloss expert in-house.
In company circles, winloss analysis tends to be regarded as a Marketing department initiative. When brought up to other departments, many tend to ignore winloss insights as they don’t see how such a program can benefit their area. Ultimately, winloss analysis helps salewin more deals.
Salesforce today announced two autonomous agents geared to help sales teams scale their operations and hone their negotiation skills. Slated for general availability in October, Einstein Sales Development Rep (SDR) Agent and Einstein Sales Coach Agent will be available through Sales Cloud, with pricing yet to be announced.
Whether you’ve conducted multiple winloss programs throughout your career, or you are a marketer diving into winloss analysis for the first time, it’s important to choose a winloss platform that will help you get the most from your buyer data. Winloss analysis isn’t just for marketers anymore.
Here at Primary Intelligence, our most requested eBooks cover “ why winloss analysis? People are constantly trying to understand what winloss analysis is and how it can help them. When Primary Intelligence first started in 2000, winloss analysis was in its infancy. What is winloss analysis?
1 But despite some of the benefits of online sales, this isn’t all good news for retailers. Online shopping can cut into impulse purchases — which are typically higher-margin sales — because 82% of impulsive purchase decisions are made in a brick-and-mortar store. and order value by 61% while reducing returns by 40%. May 2022. [2]
But major retailers like Walmart, Target, and Dollar General are starting to phase out self-check in some locations because they’ve contributed to higher rates of shoplifting and inventory loss. In an industry that saw inventory management related losses estimated at $94.5 But is this the beginning of the end for self-checkouts?
As a sales leader, winloss analysis is key to hitting revenue goals and increasing win rates for your team. Through winloss analysis, you are able to tap into your buyer feedback to get an unbiased look into why your reps win and lose. Sales Coaching. Predicting Pipeline.
Unclear sales goals are costly. These are metrics that prioritize and improve sales performance and yield valuable specifics like percent of team meeting quota, average on-target earnings, and sales cycle length. KPIs should match the specific needs of your sales team. The Sales KPIs You Need to Know.
Winloss analysis has helped many marketers better understand their buyers. As a marketing leader, there are many ways you can use your winloss insights including: Strategic Direction in Marketing Efforts. This will help you increase win rates and know where to spend your time and budget for the best ROI.
WinLoss Analysis continues to gain popularity as a buzz word for self-help improvement within sales and marketing teams. You can’t do a couple of half-baked actions on the side of everyday business and expect it to be the equivalent of a full-blown winloss analysis program. But it isn’t a quick fix.
As sales leaders, we face tough challenges. Your reps can call a thousand leads, pitch a thousand pitches, and send out a thousand proposals, but without a thorough understanding of what your buyers truly care about, your win rates will always suffer. Every sales rep is different. Understand your rep’s strengths and weaknesses.
Here’s what the data says: According to a recent ZoomInfo survey of approximately 600 sales and marketing professionals, 54% of respondents said their organization hosted virtual events, while 40% stopped hosting events completely after the pandemic began in 2020. The real difference, McCallion says, is in the speaking session s.
Most often when people think of winloss analysis, they think of the sales process. But winloss analysis has tremendous benefits on the customer success side of a buyer’s journey. Customer experience can benefit from winloss insights in the following ways: Aligning Sales Promises and Delivery.
Recently I was interviewed about WinLoss analysis. Question: Why did you write this book, Win/Loss Analysis ? Ellen: There wasn’t a book written on Win/Loss analysis and every time I complete a Win/Loss project, and my client makes the changes that I recommend, they make more money.
Sales reps must make the most of this shortened window of time by gaining a thorough understanding of what decision drivers cause won and lost deals and what specific things they can do as individuals to increase win rates. Additionally, over 50% of the time, sales reps will give a different reason for a win or loss than their buyer.
I just had another client tell me he was getting pushback from his salesforce to do Win/Loss analysis. They felt that win/loss analysis would be a critique of them, and only them. The objective of Win/Loss analysis is to win and retain more business, not to critique sales people.
A win/loss analysis reveals why and how a sales opportunity turned into a new customer (or not). Making the most out of this feedback, by creating a report, is crucial to improving future sales processes. What Is A Win/Loss Analysis? What was your perception of the sales team? Were they helpful?
Most often, buyers described missteps in the sales experience as the reason for lost business – even above price or product features. However, according to a study by Gartner1, sellers will often blame their losses on pricing and feature issues, or claim it as an accident and credit their wins to their own heroics.
Are your sales forecasts tied to reality? Is sales forecast accuracy more of a pipedream within your sales organization? Does the speed of your sales pipeline resemble molasses? In fact, less than half of all forecasted sales opportunities actually result in a saleswin.
In that wide-ranging conversation, we explored his leadership playbook, what a game-winning data strategy looks like, and the value of stepping outside your comfort zones as a leader, among other topics. What we learned from our misfortune resulted in an award-winning industry solution. It’s someone who always has us top of mind.
In May, I was honored to give a Win/Loss analysis webinar, as part of the competitive intelligence #IntelCollab series facilitated by Craig Fleisher, Chief Learning Officer at Aurora WDC. You can view the slides and listen to the webinar entitled: Win/Loss Analysis Captures and Keeps New Business.
Exceptional sales performances aren’t achieved through sheer willpower — they’re accomplished by understanding goals that are easily tracked and planned out. Sales reporting helps managers track and monitor progress to keep a pulse on sales cycle profitability. Purposes of a Sales Report.
WinLoss Analysis continues to gain popularity as a buzz word for self-help improvement within sales and marketing teams. You can’t do a couple of half-baked actions on the side of everyday business and expect it to be the equivalent of a full-blown winloss analysis program. But it isn’t a quick fix.
On building a sales organization as sophisticated as contemporary B2B buyers …. Here’s a secret: Contemporary sales leaders are just as well equipped as their counterparts in procurement. Here’s a secret: Contemporary sales leaders are just as well equipped as their counterparts in procurement. Today, we review.
Earlier this year, I was honored to give a WinLoss analysis webinar, as part of the competitive intelligence #IntelCollab series facilitated by Craig Fleisher, Chief Learning Officer at Aurora WDC. You can view the slides and listen to the webinar entitled: Win/Loss Analysis Captures and Keeps New Business.
In just the last 12 months, we launched ZoomInfo Engage to automate sales outreach. With Chorus, the entire organization can make better decisions by surfacing insights and analytics that you would only get if you sat in on every sales or customer success call. ZoomInfo); Sales Engagement Platform (e.g.
Imagine if you always knew, not just how often you win and lose deals, but exactly why you win and lose. Armed with this knowledge, you adjust strategies across sales, marketing, and even product—and watch your win rates climb.
trillion in losses caused by product delays, impaired competitiveness, and stymied growth. Training content is well embedded in the corporate L&D (learning and development) world, along with certain enablement, partner, customer success, and sales functions. Learning is failing IT.
One thing that sales professionals do not want is to spent time on extensive research to discover a competitor’s strengths and weaknesses. Done the right way, competitive battlecards can be a vital part of a sales professional’s arsenal in winning more deals. Pricing comparisons by wins and losses.
Sales acceleration is a form of competitive intelligence (CI) in the sales enablement ecosystem. An effective accelerated sales strategy arms your business with timely data and insights that ramp up the velocity and relevance of sales conversations. Pre-sale research is a key building block to accelerate sales success.
One critical component to a successful revenue growth strategy is to increase win rates on deals in the pipeline. To accomplish big gains in win rates, an organization really needs to understand the answers to three critical questions. What are the unique winloss reasons for each individual sales rep?
Boston and Draper, UT – Primary Intelligence , the leader in win-loss analysis, and Crayon , the premier competitive intelligence platform, today announced a first of its kind integration that seamlessly embeds valuable win-loss insights directly into competitive intelligence deliverables.
Most often, buyers described missteps in the sales experience as the reason for lost business – even above price or product features. This disconnect between why sellers think they lose and why they really lose according to their buyers is why buyer feedback is so crucial to helping sales teams increase win rates. The Challenge.
One critical component to a successful revenue growth strategy is to increase win rates on deals in the pipeline. To accomplish big gains in win rates, an organization really needs to understand the answers to three critical questions. What are the unique winloss reasons for each individual sales rep?
For sales leaders, data isn’t everything — it’s the only thing. While having too little sales data means your team is deeply inefficient, trying to take on every metric available will overwhelm your team and kill their chances of working effectively. Here’s how to make sales data work for you. What is Sales Data?
From marketing to sales to customer experience and beyond, the opportunities to build trust, understanding, and create solutions for your customer are endless. The experience with sales can make or break a deal. Transition from sales to operations. You’ll notice that there are multiple teams involved in your customer journey.
While other markets suffered losses, video game companies saw their revenue increase. By August 2020, the sale of video games increased to $3.3 Mobile games sales on iPhones also increased in Japan and the European Union. Meanwhile, the PC market saw sales grow, particularly for gaming, for the first time in 10 years.
Therefore, it’s important that sales and marketing have a deep understanding of who their competitors are, what their competitors are doing, and how they can best position themselves against competitors in an ever-changing market. With more feedback, you’ll be able to see trends and identify why you win and lose against specific competitors.
Your sales team. Unleashing the power of sales as CI agents When it comes to competitor analysis and market research, we often overlook the closest source of first-hand competitor insights – our own sales teams. Can you shed light on a recent win or loss against our main competitors?
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