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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

A new business unit, which also has hubs in Brussels, Frankfurt, Gdansk, Vienna, and Zurich, Digital Hangar was founded in September 2022 with the aim to create the world’s best-connected travel experience, incorporating both in-person and digital services. It really became apparent there was something lacking in our landscape,” he says.

Airline 812
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CRM is dead — and AI can’t come to the rescue fast enough

CIO

But the travel industry lives and dies on customer satisfaction.” In many cases, once customers figure out how to use a DIY system they end up preferring it — a convenience win for the customer and a financial win for the vendor. in all its generative, machine-learning glory. So I did, online, with no glitches.

Travel 841
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4 essential strategies for success beyond peak times

CIO

So what can digital leaders learn from our latest findings to adopt a more robust strategy? Peak success is driven by what happens before and after the big day Preparing for just a single day or week each year is no longer enough to win over consumers.

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How Italian CIOs produce value with gen AI

CIO

This is the case of Alpitour World, one of Italy’s largest travel companies, where gen AI projects have merged with preexisting uses of AI. Another gen AI application winning over CIOs is its knack for coding, according to Alessio Maffei, ICT manager of Milan-based student and family-focused travel company Inter-studioviaggi. “At

Travel 747
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Redcentric: Providing enterprises with an ultra-wide portfolio that covers the full infrastructure spectrum

CIO

Today, it serves a who’s who of private and public sector enterprises in the United Kingdom, including companies in highly regulated industries like financial services and healthcare, across fields like charity, construction, education, hospitality, manufacturing, media, retail, technology and travel, and core government agencies.

Hospitals 724
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One weird trick to accelerate your organization’s generative AI strategy

CIO

Winning strategies are a set of powerful and interrelated choices, made in mindful order: “where to play” precedes “how to win.” But its most impactful use will be found amplifying the power of the specific choices each organization has already made about how to compete and win.

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5 pillars of a cloud-conscious culture

CIO

What has been learned over the last 15 years—often the hard way—is that for organizations to realize the full potential of cloud computing, they need to build and maintain a cloud-conscious culture based on five key pillars. This might work at first, but all too often they fail to develop the wider talent needed to scale up the early wins.