Remove Learning Remove Travel Remove Win
article thumbnail

Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

A new business unit, which also has hubs in Brussels, Frankfurt, Gdansk, Vienna, and Zurich, Digital Hangar was founded in September 2022 with the aim to create the world’s best-connected travel experience, incorporating both in-person and digital services. It really became apparent there was something lacking in our landscape,” he says.

Airline 487
article thumbnail

CRM is dead — and AI can’t come to the rescue fast enough

CIO

But the travel industry lives and dies on customer satisfaction.” In many cases, once customers figure out how to use a DIY system they end up preferring it — a convenience win for the customer and a financial win for the vendor. in all its generative, machine-learning glory. So I did, online, with no glitches.

Travel 505
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Italian CIOs produce value with gen AI

CIO

This is the case of Alpitour World, one of Italy’s largest travel companies, where gen AI projects have merged with preexisting uses of AI. Another gen AI application winning over CIOs is its knack for coding, according to Alessio Maffei, ICT manager of Milan-based student and family-focused travel company Inter-studioviaggi. “At

Travel 448
article thumbnail

5 pillars of a cloud-conscious culture

CIO

What has been learned over the last 15 years—often the hard way—is that for organizations to realize the full potential of cloud computing, they need to build and maintain a cloud-conscious culture based on five key pillars. This might work at first, but all too often they fail to develop the wider talent needed to scale up the early wins.

article thumbnail

14 essential book recommendations by and for IT leaders

CIO

By defining team types, their fundamental interactions, and the science behind them, you learn how to better model your organizations according to these definitions. To learn leadership from the SEALs Nageswaran Vaidyanathan, CTO of Duck Creek Technologies, enjoyed reading Extreme Ownership: How US Navy SEALs Lead and Win (St.

IT 491
article thumbnail

Redcentric: Providing enterprises with an ultra-wide portfolio that covers the full infrastructure spectrum

CIO

Today, it serves a who’s who of private and public sector enterprises in the United Kingdom, including companies in highly regulated industries like financial services and healthcare, across fields like charity, construction, education, hospitality, manufacturing, media, retail, technology and travel, and core government agencies.

Hospitals 434
article thumbnail

26 essential book recommendations by and for IT leaders

CIO

To tap into that wisdom, Diana Cano, CIO at Cambium Learning Group, highly recommends Strengths Based Leadership. Ross was Senior Advisor for Innovation to US Secretary of State Hillary Clinton and traveled the world, visiting startup hubs and R&D labs, to uncover the latest advances that are emerging from every corner of the globe.

IT 514