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Chipotle’s recipe for digital transformation: Cloud plus AI

CIO

When Curt Garner became Chipotle’s first CIO in 2015, the only technology used for online restaurant ordering was, “believe it or not,” a fax machine, he says. Many restaurant chains, in contrast, are individually owned and operated as franchises. Seven years later, the Newport Beach, Calif.-based

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AI at the retail edge: What’s new, and what’s coming soon

CIO

What is supposed to be a quick meal on the go too often turns into a grim choice between eating something you didn’t order or parking and walking into the restaurant to stand in line to complain … and then wait for your order again. And these mistakes are costly, around $26 million annually for a national chain restaurant.

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Meet KARL: the new container-based DaaS alternative to costly, traditional DVI platforms

CIO

IT architect Marco Simoncini was enjoying Friday evening supper in a restaurant in Rome with his colleague Piernunzio Pennisi when inspiration struck. He left the restaurant without paying,” says Pennisi. Learn more about KARL here. [1] Simoncini began sketching out his vision on a napkin. Before long, he headed home.

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Data transformation takes flight at Atlanta’s Hartsfield-Jackson airport

CIO

At Atlanta’s Hartsfield-Jackson International Airport, an IT pilot has led to a wholesale data journey destined to transform operations at the world’s busiest airport, fueled by machine learning and generative AI. This allows us to excel in this space, and we can see some real-time ROI into those analytic solutions.”

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Baldor’s first-ever CIO sets the transformation agenda

CIO

To cultivate its ambitious digital plans, the Bronx-based company, which prepares and delivers fresh food from “farm to table” of restaurants and caterers in New York City, Boston, Baltimore, and Washington, D.C., poached its first CIO. That is all applied to optimizing routes and delivery capabilities.”

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AI & the enterprise: protect your data, protect your enterprise value

CIO

AI companies and machine learning models can help detect data patterns and protect data sets. Ransomware attacks Recall the ransomware hack on MGM Resorts International hotel reservation systems, digital room keys, casino gaming systems, and restaurant point-of-sale systems.

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Why adaptability is the new digital transformation

CIO

Adaptability has a compelling business case We learned how important adaptability was during the pandemic. Instead of the binary states of “open” or “closed” (i.e., Adaptive systems and resilient systems are often confused and thought of as interchangeable, but there’s a vast difference between the two concepts.