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Protecting your business from unforeseen outages: Lessons from the recent CrowdStrike incident

CIO

According to IDC Research, “Downtime continues to cost cloud buyers” (IDC’s Cloud Pulse, 4Q23: Executive Summary, Part II — 2024 Cloud Return on Investment). In the recent global outage, air travel was affected by problems with reservations and check-in systems. Learn more about IDC’s research for technology leaders.

Business 417
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To Improve Customer Experience, Improve the Digital Employee Experience

CIO

Why is an exodus of skilled knowledge workers becoming a recurring pattern in customer-oriented organizations, and what can IT leaders do to improve their digital employee experience (DEX) to convince them to stay? Employers benefitted too, releasing some of their real estate for savings on facility costs and reducing travel expenses.

Knowledge 435
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Top 10 countries attracting international tech talent

CIO

Using your skills and expertise to land a job in another country can offer a unique opportunity to experience different cultures and travel, while maintaining your resume. Making an international move can be dauting — but moving for a new job can take some of the pressure off.

Startups 516
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How IT leaders are driving new revenue

CIO

A 2022 report from Info-Tech Research Group revealed that supporting revenue growth was No. They’ve been told they can’t, so they don’t,” he says, adding that he believes CIOs have the skills, knowledge, and practices — such as agile development — to successfully move into growth activities.

IT 370
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8 ‘future of work’ mistakes IT leaders must avoid

CIO

The biggest tech fail was expecting folks to come back to the office without sophisticated scheduling for knowledge workers, who found themselves commuting to the office to find there was no one there they needed/wanted to see,’’ Wettemann says.

IT 542
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Travelex leverages cloud-based customer data platform to boost retention

CIO

Money generated from prepaid travel cards is set to quadruple between 2022 and 2032, from $120.5 billion, according to Allied Market Research. This sharp upward trajectory is due in large part to an increase in international travel as tourist numbers slowly climb up to pre-pandemic levels. billion to $492.80

Travel 195
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One weird trick to accelerate your organization’s generative AI strategy

CIO

Amplifying your organization’s superpower Applying this to generative AI, we can be pretty confident that just about everyone, everywhere will leverage generative AI to delegate some “knowledge worker legwork” and create first drafts, for example.

Win 284