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5 tips for better business value from gen AI

CIO

Target call center and service operations Call centers, customer service departments, IT service desks, and other support services have significant amounts of data in the form of service tickets, knowledge bases, and user profile information from CRM and HCMS platforms.

Business 538
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10 generative AI certs and certificate programs to grow your skills

CIO

Certified Generative AI Specialist (CGAI) Offered through the Chartered Institute of Professional Certifications, the Certified Generative AI specialist (CGAI) certification is designed to teach you the in-depth knowledge and skills required to be successful working with generative AI.

Knowledge 516
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The Future of Machine Learning in Cybersecurity

CIO

It’s understandable that in the early days of machine learning, some organizations were concerned that the models wouldn’t be as accurate as human security researchers. We have to combine domain knowledge with ML expertise in order for ML to be effective in any area. Even if only 0.1% Challenge 2: Talent scarcity.

Learning 545
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What is your data strategy for an AI future?

CIO

IBM believes that half of knowledge workers’ time is wasted on these activities. There’ve also been several high-profile cases of legal firms getting into hot water by submitting fake, AI-generated cases as evidence of precedence in legal disputes. And IBM calculate that bad data is costing the US economy more than $3 trillion a year.

Sports 497
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Project manager salary: 5 key tips to earn more

CIO

Research the typical salary range for your role in your industry and location,” Podell says. Get recommendations on your LinkedIn profile. Experts suggest concrete steps to elevate your profile and help make the case for an internal raise or a new job with a bigger salary. The first thing you need is data. Ask for testimonials.

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Is the power of people skills enough to keep gen AI in check?

CIO

Fortunately, emotional intelligence and communication skills are something people can change, says Ronald Placone, professor at Carnegie Mellon University, who’s done research in this area. Five years from now, the hiring profile for engineers is going to be radically different,” he says. But you can speed up that process,” he adds.

Hospitals 508
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10 master data management certifications that will pay off

CIO

Certifications measure your knowledge and skills against industry- and vendor-specific benchmarks to prove to employers you have the right skillset. Each tests capabilities and knowledge ranging from project management and data management processes to business intelligence and IT compliance.