article thumbnail

Layoffs, AI demand create mismatched talent market for IT skills

CIO

Ongoing layoffs in the tech industry and rising demand for AI skills are contributing to a growing mismatch in the IT talent market, which continues to show mixed signals as economic factors and the rise of AI impact budgets and the long-term outlook for IT skills. What is driving tech layoffs?

IT 488
article thumbnail

How BSH boosted their knowledge power to deliver better customer service

CIO

Lacking a unified experience In the past, BSH faced challenges in effectively utilizing consumer knowledge, which included understanding their preferences, purchasing history, service requirements, and product usage. This deficiency impacted the targeted marketing campaigns that would help boost the consumer experience (CX) and engagement.

Knowledge 458
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Bridging the IT skills gap, Part 1: Assessing current strategies and introducing GenAI as a unified solution

CIO

These tools enable employees to develop applications and automate processes without extensive programming knowledge. Knowledge management: GenAI helps organize and retrieve organizational knowledge, making it easier for IT professionals to access the information they need to solve problems and learn new skills.

IT 467
article thumbnail

5 tips for better business value from gen AI

CIO

Raduta recommends several metrics to consider: Cost savings and production increases when gen AI targets efficiencies and automation; Faster, more accurate decision-making when gen AI is used to analyze large datasets; Time-to-market and revenue when gen AI drives product innovation by generating new ideas and prototypes.

Business 538
article thumbnail

From project to product: Architecting the future of enterprise technology

CIO

For CIOs leading enterprise transformations, portfolio health isnt just an operational indicator its a real-time pulse on time-to-market and resilience in a digital-first economy. Understanding and tracking the right software delivery metrics is essential to inform strategic decisions that drive continuous improvement.

article thumbnail

AI in the C-suite: Using AI to shape business strategy

CIO

Decision-making based on intuition, common sense, and knowledge is very good and should never be lost. Lazarev now urges clients to use AI for analytics and decision-making and believes AI can bridge the gap between companies and customers, creating better market understanding and boosting profits.

Business 482
article thumbnail

The UAE emerges as a global leader in AI, driving innovation and future technology

CIO

The survey found that people are surprisingly knowledgeable and excited about AI and business leaders should understand and not underestimate consumers when developing and deploying AI-enabled solutions. In markets such as India, Brazil, and the United Arab Emirates, AI usage exceeds the levels in so-called mature markets.