CIO

OCTOBER 21, 2024

Lacking a unified experience In the past, BSH faced challenges in effectively utilizing consumer knowledge, which included understanding their preferences, purchasing history, service requirements, and product usage. BSH has 38 factories worldwide and a network of sales, production, and service companies.

Knowledge 458

Knowledge Win Gaming Profiling 458

CIO

MARCH 19, 2025

The technology is relatively new, but all the major players are already on board. Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly. Weve developed our own agentic AI for code management, says Charles Clancy, CTO at Mitre.

Business 531

Business Technology Technology Globalization 531

CIO

MARCH 26, 2025

While many organizations have already run a small number of successful proofs of concept to demonstrate the value of gen AI , scaling up those PoCs and applying the new technology to other parts of the business will never work until producing AI-ready data becomes standard practice.

Intellectual Property 355

Intellectual Property Knowledge Win Technology 355

CIO

JULY 25, 2024

IT managers are often responsible for not just overseeing an organization’s IT infrastructure but its IT teams as well. To succeed, you need to understand the fundamentals of security, data storage, hardware, software, networking, and IT management frameworks — and how they all work together to deliver business value.

Management 493

Management IT Alliance Knowledge 493

CIO

OCTOBER 30, 2024

This reliance on numerous tools, each requiring specialized knowledge, is not sustainable. Immediate access to vast security knowledge bases and quick documentation retrieval are just the beginning. To combat these threats, organizations need to rethink their cybersecurity strategies.

Security 476

Security Security Knowledge Data Analysis 476

CIO

OCTOBER 24, 2024

Yet many still rely on phone calls, outdated knowledge bases, and manual processes. That means organizations are lacking a viable, accessible knowledge base that can be leveraged, says Alan Taylor, director of product management for Ivanti – and who managed enterprise help desks in the late 90s and early 2000s. “We

Knowledge 413

Knowledge Education Intelligence Intelligence 413

CIO

DECEMBER 10, 2024

Set clear, measurable metrics around what you want to improve with generative AI, including the pain points and the opportunities, says Shaown Nandi, director of technology at AWS. In IT service management, AI-driven knowledge graphs provide issue diagnosis and proactive resolution, decreasing downtime.

Business 538

Business Airline Win Sales 538

CIO

OCTOBER 24, 2024

Lack of DEX data undermines improvement goals This lack of data creates a major blind spot , says Daren Goeson, SVP of Product Management at Ivanti. Accurate DEX data illuminate what are the real technology challenges that the organization is facing,” he says. And the data enable IT to get at the root cause of the DEX issues.”

IT 446

IT Knowledge Research Technology 446

CIO

FEBRUARY 26, 2025

Agentic AI was the big breakthrough technology for gen AI last year, and this year, enterprises will deploy these systems at scale. If all your technology is buried and not exposed through the right set of APIs, and through a flexible set of microservices, itll be hard to deliver agentic experiences. Not all of that is gen AI, though.

IT 532

IT Technology Technology Knowledge 532

CIO

NOVEMBER 21, 2024

Technology has shifted from a back-office function to a core enabler of business growth, innovation, and competitive advantage. Senior business leaders and CIOs must navigate a complex web of competing priorities, such as managing stakeholder expectations, accelerating technological innovation, and maintaining operational efficiency.

Business 458

Business IT Competitive Landscape Matrix 458

CIO

OCTOBER 23, 2024

Since 2022, the tech industry has experienced massive layoffs, as large tech companies have reduced their workforce numbers in response to rising interest rates and emerging generative AI technology.

IT 488

IT Marketing Marketing Globalization 488

CIO

OCTOBER 29, 2024

This will require the adoption of new processes and products, many of which will be dependent on well-trained artificial intelligence-based technologies. Having a strategic data governance program that combines technological solutions with robust policies and employee education is a must. Years later, here we are.

Intellectual Property 505

Intellectual Property Loss Restaurants Security 505

CIO

OCTOBER 16, 2024

Omni-channel retailing puts even greater importance on the ability to manage and integrate data effectively across the enterprise. What excites me is the critical role technology plays in enabling this. What are some technology solutions that are driving your growth? How did you achieve this integration?

Technology 448

Technology Technology Retail Knowledge 448

CIO

JANUARY 6, 2025

Hes leveraging his vendor relationships to keep pace with emerging as well as tried-and-true technologies and practices. Were looking at how were enabling our employees to use the technology and think about the art of the possible to deliver business value. But its no longer about just standing it up.

IT 526

IT Innovation Security Security 526

CIO

NOVEMBER 27, 2024

Once the province of the data warehouse team, data management has increasingly become a C-suite priority, with data quality seen as key for both customer experience and business performance. We’re trying to get the AI to have the same knowledge as the best employee in the business,” he says.

Benchmarking 529

Benchmarking Hospitals Management Business Intelligence 529

CIO

MARCH 5, 2025

Two years of experimentation may have given rise to several valuable use cases for gen AI , but during the same period, IT leaders have also learned that the new, fast-evolving technology isnt something to jump into blindly. This applies to all technologies, not just AI.

Technology 311

Technology Technology Knowledge Security 311

CIO

JANUARY 7, 2025

laments the widely held erroneous perception that IT is a technology drive-thru where executivesorder into a speaker and drive around to the window expecting to be handed the finished product. It stands to reason that in a technology-driven world individuals should be able to talk and listen to tech speak or have translators available.

IT 468

IT Algorithm Gaming Knowledge 468

CIO

AUGUST 28, 2024

However, in terms of in-house technology, the Belgian company’s carbon footprint data used to be stored on spreadsheets, while quality control was performed manually, limiting the Elia Group’s ability to calculate the Scope 3 upstream emissions released for all their assets.

Technology 456

Technology Technology Human Resources Finance 456

CIO

MARCH 25, 2025

Even modest investments in database tooling and paying down some data management debt can relieve database administrators of the tedium of manual updates or reactive monitoring, says Graham McMillan, CTO of Redgate. Another concern is if regulations force holistic model retraining, forcing CIOs to switch to alternatives to remain compliant.

Business 453

Business Security Security Banking 453

CIO

FEBRUARY 20, 2025

Six Sigma is a quality management methodology that aims to streamline processes in an effort to improve products and services. Its since evolved to become a widespread methodology adopted by corporations to bolster internal business processes in industries such as technology, healthcare, and finance.

Knowledge 355

Knowledge Finance Business Environment Analysis 355

CIO

MARCH 25, 2025

With these regulatory and legal requirements, policymakers want to protect society and thus create trust in new technologies. Companies should therefore already be taking concrete steps to implement the EU AI Act and the EU Data Act, explains Daniel Andernach , Associated Partner at MHP , an international management and IT consultancy.

Copywrite 357

Copywrite IT Innovation Finance 357

CIO

SEPTEMBER 27, 2024

In fact, gen AI isn’t currently among the implemented technologies at Euronics because Tesoro doesn’t see use cases functional to the retail activity. “IT I give directions and strategies to the supplier and the partner, and an internal project manager acts as a link. IT must be at the service of the business,” he says.

Management 480

Management Hospitals IT Commerce 480

CIO

FEBRUARY 2, 2024

Master data management (MDM) is required to ensure the enterprise’s data is consistent, accurate, and controlled. MDM is a set of disciplines, processes, and technologies used to master an organization’s master data, or data about business entities or objects around which business is conducted. for 180 days access.

Management 435

Management Knowledge Education Benchmarking 435

CIO

OCTOBER 17, 2024

So, my primary job as senior VP of health plan operations as well as being the CIO is to take care of technology and cybersecurity. It’s a good balance between technology strategy and then applying that technology to operational areas as well. And it’s highly important that we as technologists share all the business knowledge.

Management 418

Management Education Knowledge Algorithm 418

CIO

AUGUST 21, 2024

From insurance to banking to healthcare, organizations of all stripes are upgrading their aging content management systems with modern, advanced systems that introduce new capabilities, flexibility, and cloud-based scalability. We can accomplish so much with a small team,” said the bank’s enterprise process manager.

Management 417

Management Banking Knowledge Retail 417

CIO

NOVEMBER 12, 2024

Like any other hiring manager, we started with the traditional route of putting out a job description and trying to recruit. We’ve trained more than 400 Singaporeans to become AI engineers, and nearly all of them are today AI engineers, AI consultants, managers, or data scientists. To do that, I needed to hire AI engineers.

Education 435

Education Win Innovation Learning 435

CIO

FEBRUARY 27, 2024

To wit: A consultant operating in the travel and hospitality vertical declaims that “AI is the most technologically important shift since fire and the wheel.” I begin the AI hysteria detox with a series of exercises trying to place the technology moment in which we find ourselves in historical context.

Management 466

Management Hospitals Gaming Travel 466

CIO

MARCH 24, 2023

It encompasses the people, processes, and technologies required to manage and protect data assets. The Data Management Association (DAMA) International defines it as the “planning, oversight, and control over management of data and the use of data and data-related sources.”

Management 535

Management Data Mining Security Security 535

CIO

NOVEMBER 1, 2024

His first order of business was to create a singular technology organization called MMTech to unify the IT orgs of the company’s four business lines. This costs me about 1% of what it would cost” to license the technology through Microsoft. Gen AI is quite different because the models are pre-trained,” Beswick explains.

IT 458

IT Globalization Technology Technology 458

CIO

JULY 24, 2024

This stark reality underscores a critical challenge facing CIOs: building and maintaining a technology portfolio that’s not just cutting-edge but also delivers tangible value. Enter the Technology Investment Matrix — a holistic approach that spans four key phases: exploration, exploitation, evolution, and elimination.

Technology 370

Technology Technology Matrix Benchmarking 370

CIO

APRIL 11, 2024

How do they face technological leadership to accelerate digital business in a context of profound change? Across the public and private sectors, organizations are embracing different technologies and establishing digital-first mandates to be at par with their regional counterparts. billion USD by 2024. Dr. Ammar H.

Information 434

Information Technology Technology Education 434

CIO

NOVEMBER 22, 2024

Using LLMs, the system interprets human intentions and adapts based on experience, integrating organizational knowledge for better decision-making.” Finally, CIOs must ensure they have a good stable of qualified AI personnel and a lineup of specialized skills for building and deploying gen AI models, she advised.

Airline 510

Airline Travel Startups Pharmaceutical 510

CIO

JULY 9, 2024

AI is at the core of this vision, driving smart governance, efficient resource management, and enhanced quality of life for residents and visitors alike. In the UAE, 91% of consumers know GenAI and 34% use these technologies. Positioning the country at the forefront of AI development.

Globalization 418

Globalization Technology Technology Innovation 418

CIO

AUGUST 7, 2024

After being in telco and consulting for over 20 years, Lena Jenkins got the change she was looking for when she became the chief digital officer at Waste Management New Zealand, the country’s leading materials recovery, recycling, and waste management provider. But managing legacy tech is a challenge.

Innovation 415

Innovation Management Knowledge Finance 415

CIO

NOVEMBER 1, 2024

His first order of business was to create a singular technology organization called MMTech to unify the IT orgs of the company’s four business lines. This costs me about 1% of what it would cost” to license the technology through Microsoft. Gen AI is quite different because the models are pre-trained,” Beswick explains.

IT 395

IT Globalization Technology Technology 395

CIO

SEPTEMBER 23, 2024

From the rise of value-based payment models to the upheaval caused by the pandemic to the transformation of technology used in everything from risk stratification to payment integrity, radical change has been the only constant for health plans. The last decade has seen its fair share of volatility in the healthcare industry.

Management 434

Management Gaming Knowledge Technology 434

CIO

MAY 17, 2024

Project managers are the front-line officers of the modern white-collar workforce who plan and organize projects, and then shepherd them to completion, making sure they don’t take too long or run over budget. How much does a project manager earn? Project manager salaries vary widely by industry and geography.

Management 397

Management Profiling Knowledge Education 397