CIO

JANUARY 2, 2025

Either you didnt have the right data to be able to do it, the technology wasnt there yet, or the models just werent there, Wells says of the rash of early pilot failures. Theyre being more purposeful about what they want to spend the time and energy and dollars on versus, Lets just experiment and see what the technology might be able to do.

Startups 541

Startups Knowledge Technology Technology 541

CIO

DECEMBER 12, 2024

It says our job as technology leaders can help educate our audience on what is possible and what it will take to get to their goal. Data quality is a problem that is going to limit the usefulness of AI technologies for the foreseeable future, Brown adds. You want to build up a set of knowledge, Armstrong says.

IT 504

IT Algorithm Education Capital 504

CIO

AUGUST 20, 2024

The cloud computing revolution brought with it many innovations, but also lessons about the pitfalls of rapidly adopting new technologies without a well-planned strategy. Armed with this knowledge, leaders can build from the ground up for long-term success as opposed to short-term wins that require course correction.

Learning 521

Learning Innovation Win Knowledge 521

CIO

DECEMBER 20, 2024

AI and machine learning models. Data architecture vs. data modeling According to Data Management Book of Knowledge (DMBOK 2) , data architecture defines the blueprint for managing data assets as aligning with organizational strategy to establish strategic data requirements and designs to meet those requirements. DAMA-DMBOK 2.

Management 459

Management KPI Analysis Knowledge 459

CIO

OCTOBER 30, 2024

This reliance on numerous tools, each requiring specialized knowledge, is not sustainable. AI Copilots represent a significant step toward autonomous security — a future where systems not only detect and respond to threats but also learn and adapt proactively.

Security 476

Security Security Knowledge Data Analysis 476

CIO

OCTOBER 24, 2024

Yet many still rely on phone calls, outdated knowledge bases, and manual processes. That means organizations are lacking a viable, accessible knowledge base that can be leveraged, says Alan Taylor, director of product management for Ivanti – and who managed enterprise help desks in the late 90s and early 2000s. “We

Knowledge 413

Knowledge Education Intelligence Intelligence 413

CIO

JANUARY 6, 2025

Hes leveraging his vendor relationships to keep pace with emerging as well as tried-and-true technologies and practices. Were looking at how were enabling our employees to use the technology and think about the art of the possible to deliver business value. But its no longer about just standing it up.

IT 526

IT Innovation Security Security 526

CIO

OCTOBER 24, 2024

Accurate DEX data illuminate what are the real technology challenges that the organization is facing,” he says. 55% of them say negative experiences with workplace technology impact their mood and morale. Deploy automation processes and accurate knowledge bases to speed up help desk response and resolution.

IT 446

IT Knowledge Research Technology 446

CIO

OCTOBER 29, 2024

This will require the adoption of new processes and products, many of which will be dependent on well-trained artificial intelligence-based technologies. AI companies and machine learning models can help detect data patterns and protect data sets. Years later, here we are.

Intellectual Property 505

Intellectual Property Loss Restaurants Security 505

CIO

OCTOBER 8, 2024

One of the greatest things about working in technology is the surprise advancements that take the industry by storm. A bleeding-edge technology is one that takes the industry by storm because it creates a significant paradigm shift into how things currently work with the potential to majorly impact the industry itself. Start small.

Technology 467

Technology Technology Alliance Security 467

CIO

OCTOBER 16, 2024

As we interact with our customers and learn more about their needs, we can deliver a better shopping experience. What excites me is the critical role technology plays in enabling this. What are some technology solutions that are driving your growth? How have you changed the technology organization to drive this transformation?

Technology 448

Technology Technology Retail Knowledge 448

CIO

DECEMBER 10, 2024

The sheer number of options and configurations, not to mention the costs associated with these underlying technologies, is multiplying so quickly that its creating some very real challenges for businesses that have been investing heavily to incorporate AI-powered capabilities into their workflows. To learn more, visit us here.

Banking 435

Banking Gaming Knowledge Technology 435

CIO

NOVEMBER 12, 2024

Along the way, we’ve created capability development programs like the AI Apprenticeship Programme (AIAP) and LearnAI , our online learning platform for AI. We are happy to share our learnings and what works — and what doesn’t. Because a lot of Singaporeans and locals have been learning AI, machine learning, and Python on their own.

Education 435

Education Win Innovation Learning 435

CIO

FEBRUARY 12, 2024

But in order for AI to expand, we need new networking technology that boosts transmission speeds and improves responsiveness. IOWN is a communication infrastructure that uses optical and photonic technologies to deliver ultra-high-capacity, ultra-low-latency and ultra-low-power communications. Learn more about IOWN here.

Technology 489

Technology Technology Intelligence Intelligence 489

CIO

FEBRUARY 26, 2025

Agentic AI was the big breakthrough technology for gen AI last year, and this year, enterprises will deploy these systems at scale. If all your technology is buried and not exposed through the right set of APIs, and through a flexible set of microservices, itll be hard to deliver agentic experiences. Not all of that is gen AI, though.

IT 532

IT Technology Technology Knowledge 532

CIO

NOVEMBER 9, 2023

ChatGPT has been proven to deliver double-digit gains in speed and quality for knowledge workers (even when just used “off the rack.” ) Generative AI can already outperform medical doctors head to head on high-quality and empathic answers to patient questions. And the technology and tooling will only get better.

Learning 505

Learning Innovation Knowledge Intelligence 505

CIO

JULY 22, 2024

Capabilities like AI, automation, cloud computing, cybersecurity, and digital workplace technologies are all top of mind, but how do you know if your workers have these skills and, even more importantly, if they can be deployed in your areas of need? Learning is failing IT. This is leaving CIOs and IT leaders in a tricky spot.

Learning 416

Learning IT Knowledge Loss 416

CIO

OCTOBER 14, 2024

Together, the organizations have brought Spanish-based IT learning courses to the Latino community through IBM’s SkillsBuild platform, creating new pathways to careers in technology. Introduced to the IBM SkillsBuild platform through her connections with the HHF, Kaufman says she started with “limited computer science knowledge.”

IT 448

IT Education Globalization Learning 448

CIO

MARCH 5, 2025

Two years of experimentation may have given rise to several valuable use cases for gen AI , but during the same period, IT leaders have also learned that the new, fast-evolving technology isnt something to jump into blindly. This applies to all technologies, not just AI.

Technology 373

Technology Technology Knowledge Security 373

CIO

APRIL 11, 2024

During the pandemic, an estimated 1.500 million students missed school, institutions adopted smart technologies to ensure the continuity of education. This wave of digital transformation brings long-term benefits and goes beyond the mere growth of distance learning. From what I see across the nation, there is an emphasis on STEM.

Education 394

Education Technology Technology Innovation 394

CIO

NOVEMBER 21, 2024

Technology has shifted from a back-office function to a core enabler of business growth, innovation, and competitive advantage. Senior business leaders and CIOs must navigate a complex web of competing priorities, such as managing stakeholder expectations, accelerating technological innovation, and maintaining operational efficiency.

Business 458

Business IT Competitive Landscape Matrix 458

CIO

JANUARY 7, 2025

laments the widely held erroneous perception that IT is a technology drive-thru where executivesorder into a speaker and drive around to the window expecting to be handed the finished product. It stands to reason that in a technology-driven world individuals should be able to talk and listen to tech speak or have translators available.

IT 468

IT Algorithm Gaming Knowledge 468

CIO

OCTOBER 10, 2024

As one of the largest and most influential technology exhibitions in the world, GITEX Global 2024 promises to be a pivotal event for technology leaders. Hosted in Dubai from October 14-18, GITEX will showcase cutting-edge innovations and provide a platform for global experts to discuss the latest advancements in technology.

Technology 435

Technology Technology Finance Innovation 435

CIO

JULY 24, 2024

This stark reality underscores a critical challenge facing CIOs: building and maintaining a technology portfolio that’s not just cutting-edge but also delivers tangible value. Enter the Technology Investment Matrix — a holistic approach that spans four key phases: exploration, exploitation, evolution, and elimination.

Technology 370

Technology Technology Matrix Benchmarking 370

CIO

NOVEMBER 1, 2024

His first order of business was to create a singular technology organization called MMTech to unify the IT orgs of the company’s four business lines. The team opted to build out its platform on Databricks for analytics, machine learning (ML), and AI, running it on both AWS and Azure.

IT 458

IT Globalization Technology Technology 458

CIO

JANUARY 8, 2025

Organizations look at digital transformation as an opportunity to radically improve operations and increase the value of a product or service to the customer by embedding technology into the decision-making fabric and building automation into its functions.

Innovation 418

Innovation Capital Benchmarking Technology 418

CIO

NOVEMBER 27, 2024

We’re trying to get the AI to have the same knowledge as the best employee in the business,” he says. A golden dataset of questions paired with a gold standard response can help you quickly benchmark new models as the technology improves. For AI, there’s no universal standard for when data is ‘clean enough.’

Benchmarking 529

Benchmarking Hospitals Management Business Intelligence 529

CIO

NOVEMBER 1, 2024

His first order of business was to create a singular technology organization called MMTech to unify the IT orgs of the company’s four business lines. The team opted to build out its platform on Databricks for analytics, machine learning (ML), and AI, running it on both AWS and Azure.

IT 395

IT Globalization Technology Technology 395

CIO

NOVEMBER 4, 2024

It utilized Generative AI technologies including large language models like GPT-4, which uses natural language processing to understand and generate human language, and Google Gemini, which is designed to handle not just text, but images, audio, and video. To address compliance fatigue, Camelot began work on its AI wizard in 2023.

Security 434

Security Security Gaming Knowledge 434

CIO

MAY 30, 2024

Generative AI is poised to disrupt nearly every industry, and IT professionals with highly sought after gen AI skills are in high demand, as companies seek to harness the technology for various digital and operational initiatives. Upon completing the learning modules, you will need to pass a chartered exam to earn the CGAI designation.

Knowledge 516

Knowledge Education Banking Finance 516

CIO

MARCH 19, 2025

Mark Brooks, who became CIO of Reinsurance Group of America in 2023, did just that, and restructured the technology organization to support the platform, redefined the programs success metrics, and proved to the board that IT is a good steward of the dollar. We created four unique capabilities within the technology department.

Globalization 243

Globalization Education Knowledge Loss 243

CIO

MAY 9, 2024

To date, many of these positions are with technology vendors or at government entities in the wake of recent AI mandates. It’s not just about the role of the CAIO, but how they can leverage broader skills and knowledge within an organization.” Collaboration also includes working with product teams on go-to-market opportunities.

Knowledge 518

Knowledge Innovation Technology Technology 518

CIO

MARCH 5, 2025

Open architecture platform: Building on EXLs deep data management and domain-specific knowledge, EXLerate.AI The platform is fully compatible with existing enterprise IT systems and is pre-integrated with technology from industry leaders, including, NVIDIA, Amazon Web Services, Google, Microsoft, ServiceNow and Salesforce.

Business 321

Business Banking Finance Capital 321

CIO

MARCH 18, 2025

Post-training is a set of processes and techniques for refining and optimizing a machine learning model after its initial training on a dataset. The enhancements aim to provide developers and enterprises with a business-ready foundation for creating AI agents that can work independently or as part of connected teams.

Knowledge 348

Knowledge Research Learning Information 348

CIO

DECEMBER 23, 2024

A new survey of SAP customer organizations shows that, despite AI experimentation, few have implemented AI and generative AI technologies across their enterprises. Lack of AI expertise Expertise in AI technologies is likely slowing adoption. However, respondents are in the process of expanding their AI knowledge.

Knowledge 221

Knowledge Data Analysis Technology Technology 221

CIO

OCTOBER 13, 2023

Businesses are turning to gen AI to streamline business processes, develop proprietary AI technology, and reduce manual efforts in order to free up employees to take on more intensive tasks. Generative AI is quickly changing the landscape of the business world, with rapid adoption rates across nearly every industry.

Algorithm 539

Algorithm Knowledge Research Learning 539

CIO

SEPTEMBER 19, 2024

Agentic AIs, a form of technology designed to run specific functions within an organization without human intervention, are gaining traction as enterprises look to automate business workflows, augment the output of human workers, and derive value from generative AI. Kumar adds.

IT 518

IT Knowledge Algorithm Technology 518