CIO

OCTOBER 24, 2024

Yet many still rely on phone calls, outdated knowledge bases, and manual processes. That means organizations are lacking a viable, accessible knowledge base that can be leveraged, says Alan Taylor, director of product management for Ivanti – and who managed enterprise help desks in the late 90s and early 2000s. “We

Knowledge 413

Knowledge Education Intelligence Intelligence 413

CIO

AUGUST 20, 2024

As organizations build their AI factories today in this new era, IT leaders have an opportunity to learn from their cloud-first sins of the past and strategically build in a way that prioritizes security, governance, and cost efficiencies over the long term, avoiding errors that might need to be corrected down the line.

Learning 521

Learning Innovation Win Knowledge 521

CIO

OCTOBER 30, 2024

This reliance on numerous tools, each requiring specialized knowledge, is not sustainable. AI Copilots represent a significant step toward autonomous security — a future where systems not only detect and respond to threats but also learn and adapt proactively.

Security 476

Security Security Knowledge Data Analysis 476

CIO

NOVEMBER 12, 2024

Along the way, we’ve created capability development programs like the AI Apprenticeship Programme (AIAP) and LearnAI , our online learning platform for AI. We are happy to share our learnings and what works — and what doesn’t. Because a lot of Singaporeans and locals have been learning AI, machine learning, and Python on their own.

Education 435

Education Win Innovation Learning 435

CIO

SEPTEMBER 8, 2022

Machine learning (ML) is a commonly used term across nearly every sector of IT today. This article will share reasons why ML has risen to such importance in cybersecurity, share some of the challenges of this particular application of the technology and describe the future that machine learning enables.

Learning 545

Learning Profiling Security Security 545

CIO

OCTOBER 24, 2024

Lack of DEX data undermines improvement goals This lack of data creates a major blind spot , says Daren Goeson, SVP of Product Management at Ivanti. To improve digital employee experience, start with IT employees “IT leaders can use the IT organization as a test bed to prove the effectiveness of proactively managing DEX,” says Goeson.

IT 446

IT Knowledge Research Technology 446

CIO

JULY 25, 2024

IT managers are often responsible for not just overseeing an organization’s IT infrastructure but its IT teams as well. To succeed, you need to understand the fundamentals of security, data storage, hardware, software, networking, and IT management frameworks — and how they all work together to deliver business value.

Management 493

Management IT Alliance Knowledge 493

CIO

NOVEMBER 27, 2024

Once the province of the data warehouse team, data management has increasingly become a C-suite priority, with data quality seen as key for both customer experience and business performance. We’re trying to get the AI to have the same knowledge as the best employee in the business,” he says.

Benchmarking 529

Benchmarking Hospitals Management Business Intelligence 529

CIO

JULY 22, 2024

Four in 10 IT workers say that the learning opportunities offered by their employers don’t improve their job performance. This is because the most commonly used forms of upskilling (knowledge-based, content-driven, and assessed via online quizzes) aren’t enough for real-world impactful skilling. Learning is failing IT.

Learning 416

Learning IT Knowledge Loss 416

CIO

OCTOBER 12, 2023

To thrive, project managers need to have and hone a complex combination of technical, business, and interpersonal skills. Effective project managers must know how to define the scope of a project , identify necessary resources, and schedule those resources — all part of the technical aspect of the job.

Management 514

Management Knowledge Capital Research 514

CIO

JANUARY 6, 2025

Wetmur says Morgan Stanley has been using modern data science, AI, and machine learning for years to analyze data and activity, pinpoint risks, and initiate mitigation, noting that teams at the firm have earned patents in this space. I firmly believe continuous learning and experimentation are essential for progress.

IT 526

IT Innovation Security Security 526

CIO

AUGUST 21, 2024

From insurance to banking to healthcare, organizations of all stripes are upgrading their aging content management systems with modern, advanced systems that introduce new capabilities, flexibility, and cloud-based scalability. We can accomplish so much with a small team,” said the bank’s enterprise process manager.

Management 417

Management Banking Knowledge Retail 417

CIO

OCTOBER 29, 2024

AI companies and machine learning models can help detect data patterns and protect data sets. The attack impacted its manufacturing systems, order processing, and inventory management, which resulted in product shortages and significant financial losses, estimated at $365 million in lost sales.

Intellectual Property 505

Intellectual Property Loss Restaurants Security 505

CIO

OCTOBER 17, 2024

And over time I have been given more responsibility on the operations side: claims processing and utilization management, for instance, both of which are the key to any health insurance company (or any insurance company, really). All of these are great opportunities to learn about and understand the whole business. That is key.

Management 418

Management Education Knowledge Algorithm 418

CIO

FEBRUARY 13, 2024

Oracle is adding new capabilities to its Supply Chain and Manufacturing (SCM) Fusion Cloud to help enterprises manage their logistics. The combination of the data along with machine learning models will aid enterprises in making faster decisions around global logistics, the company said in a statement. billion in 2021.

Management 459

Management Business Intelligence Globalization Knowledge 459

CIO

JANUARY 7, 2025

Organizations want a one click technology solution but all too frequently lack the patience, discipline, and knowledge of what is required to make that one click solution a reality. Steven Narvaez, IT consultant and former CIO of the City of Deltona, Fla., There is a huge understanding gap regarding who IT is and what IT does.

IT 468

IT Algorithm Gaming Knowledge 468

CIO

AUGUST 7, 2024

After being in telco and consulting for over 20 years, Lena Jenkins got the change she was looking for when she became the chief digital officer at Waste Management New Zealand, the country’s leading materials recovery, recycling, and waste management provider. So test, learn, and scale from there. But I’m not deeply technical.

Innovation 415

Innovation Management Knowledge Finance 415

CIO

MARCH 24, 2023

It encompasses the people, processes, and technologies required to manage and protect data assets. The Data Management Association (DAMA) International defines it as the “planning, oversight, and control over management of data and the use of data and data-related sources.”

Management 535

Management Data Mining Security Security 535

CIO

MAY 17, 2024

Project managers are the front-line officers of the modern white-collar workforce who plan and organize projects, and then shepherd them to completion, making sure they don’t take too long or run over budget. How much does a project manager earn? Project manager salaries vary widely by industry and geography.

Management 397

Management Profiling Knowledge Education 397

CIO

FEBRUARY 26, 2025

Indicium started building multi-agent systems in mid-2024 for internal knowledge retrieval and other use cases. The knowledge management systems are up to date and support API calls, but gen AI models communicate in plain English. We dont have a lot of legacy systems, says Daniel Avancini, the companys chief data officer.

IT 532

IT Technology Technology Knowledge 532

CIO

SEPTEMBER 27, 2024

AI has become a sort of corporate mantra, and machine learning (ML) and gen AI have become additions to the bigger conversation. I give directions and strategies to the supplier and the partner, and an internal project manager acts as a link. I don’t consider it convenient in our case. It must always be safe for the people we treat.”

Management 480

Management Hospitals IT Commerce 480

CIO

MARCH 5, 2025

Two years of experimentation may have given rise to several valuable use cases for gen AI , but during the same period, IT leaders have also learned that the new, fast-evolving technology isnt something to jump into blindly. Test every vendors knowledge of AI The large enterprise application vendors are not AI companies, Helmer says.

Technology 373

Technology Technology Knowledge Security 373

CIO

NOVEMBER 21, 2024

Senior business leaders and CIOs must navigate a complex web of competing priorities, such as managing stakeholder expectations, accelerating technological innovation, and maintaining operational efficiency. Risk management is equally vital, particularly as organizations adopt modern technologies.

Business 458

Business IT Competitive Landscape Matrix 458

CIO

NOVEMBER 1, 2024

The team opted to build out its platform on Databricks for analytics, machine learning (ML), and AI, running it on both AWS and Azure. He initially turned down the CIO job but was persuaded to take it up by the prospects of leading Marsh McLennan on this digital journey. Marsh McLennan created an AI Academy for training all employees.

IT 458

IT Globalization Technology Technology 458

CIO

NOVEMBER 4, 2024

Saving time and reducing compliance effort and errors Since integrating Myrddin into its CMMC dashboard tool, Camelot has been able to improve both its internal processes and how customers manage compliance tasks. The ease-of-use has decreased the downtime that comes with manual reviews while improving response times as the AI learns.

Security 434

Security Security Gaming Knowledge 434

CIO

MARCH 18, 2025

Post-training is a set of processes and techniques for refining and optimizing a machine learning model after its initial training on a dataset. The enhancements aim to provide developers and enterprises with a business-ready foundation for creating AI agents that can work independently or as part of connected teams.

Knowledge 348

Knowledge Research Learning Information 348

CIO

SEPTEMBER 23, 2024

Data management is the key While GenAI adoption certainly has the power to unlock unrealized potential for all healthcare stakeholders, the reality is that the full power is never realized because of outdated data strategy. The culprit keeping these aspirations in check? It is still the data.

Management 434

Management Gaming Knowledge Technology 434

CIO

NOVEMBER 1, 2024

The team opted to build out its platform on Databricks for analytics, machine learning (ML), and AI, running it on both AWS and Azure. He initially turned down the CIO job but was persuaded to take it up by the prospects of leading Marsh McLellan on this digital journey. Marsh McLellan created an AI Academy for training all employees.

IT 395

IT Globalization Technology Technology 395

CIO

MAY 30, 2024

If you want to learn more about generative AI skills and tools, while also demonstrating to employers that you have the skillset to tackle generative AI projects, here are 10 certifications and certificate programs to get your started. Upon completing the learning modules, you will need to pass a chartered exam to earn the CGAI designation.

Knowledge 516

Knowledge Education Banking Finance 516

CIO

NOVEMBER 12, 2024

Contrast that with what I heard recently from a knowledge worker about how he uses genAI in his workflow. He got there as a result of willingness to test and learn, adopting a growth mindset, and management’s conviction that “where there’s a will, there’s a way” to put genAI to good use.

Learning 273

Learning Knowledge Competitive Information 273

CIO

MARCH 5, 2025

Its orchestrator goes beyond simply automating processes; it creates and manages them to ensure efficiency and compliance, from initial data processing to final decision-making. Open architecture platform: Building on EXLs deep data management and domain-specific knowledge, EXLerate.AI

Business 321

Business Banking Finance Capital 321

CIO

MAY 9, 2024

Driving business benefits Companies seeking CAIOs are looking to reap myriad benefits from AI adoption, ranging from improved decision-making, to increased efficiency of business processes, higher-quality services, profitability, talent management, customer experience, and innovation.

Knowledge 518

Knowledge Innovation Technology Technology 518

CIO

JANUARY 8, 2025

Quantification of these in traditional ROI terms could be challenging The role played by big-picture thinking in the success of a project cannot be overstated this is especially true for the success of a digitalization project where outcomes may be unclear or the method of achievement changes as new learnings are acquired.

Innovation 418

Innovation Capital Benchmarking Technology 418

CIO

AUGUST 19, 2024

The agents may collaborate with each other, other digital tools, systems, and even humans, tapping into corporate repositories to gain additional organizational knowledge. McKinsey cites loan underwriting, code modernization, and marketing collateral among other potential knowledge work use cases.

Travel 538

Travel Knowledge Sales Learning 538

CIO

JANUARY 25, 2024

As you navigate the year ahead, here are my top five trends in project and portfolio management (PPM) and strategic portfolio management (SPM) to consider. In the wake of this transition, the move from traditional project management to product management will be an imperative. Digital Transformation

Knowledge 495

Knowledge Education Technology Technology 495

CIO

SEPTEMBER 2, 2024

Williams remembers that the hiring manager, a former US Marine, was particularly interested in his certifications. “He Like others, he says having a degree shows a candidate has achieved certain knowledge and has certain traits, such as perseverance. Ryan Williams Sr. Rather, the answer is: It depends.

IT 505

IT Knowledge Education Research 505

CIO

JANUARY 19, 2024

Data science certifications give you an opportunity to not only develop skills that are hard to find in your desired industry, but also validate your data science know-how so recruiters and hiring managers know what they get if they hire you. The exam consists of 60 questions and the candidate has 90 minutes to complete it.

Knowledge 476

Knowledge Data Mining Predictive Analytics Learning 476