CIO

OCTOBER 24, 2024

Yet many still rely on phone calls, outdated knowledge bases, and manual processes. That means organizations are lacking a viable, accessible knowledge base that can be leveraged, says Alan Taylor, director of product management for Ivanti – and who managed enterprise help desks in the late 90s and early 2000s. “We

Knowledge 413

Knowledge Education Intelligence Intelligence 413

CIO

MARCH 26, 2025

New technology became available that allowed organizations to start changing their data infrastructures and practices to accommodate growing needs for large structured and unstructured data sets to power analytics and machine learning. Use AI to improve data, and knowledge to improve AI The good news is AI is part of the solution, adds Siz.

Intellectual Property 484

Intellectual Property Knowledge Win Technology 484

CIO

NOVEMBER 9, 2023

ChatGPT has been proven to deliver double-digit gains in speed and quality for knowledge workers (even when just used “off the rack.” ) Generative AI can already outperform medical doctors head to head on high-quality and empathic answers to patient questions. Artificial Intelligence, Machine Learning

Learning 505

Learning Innovation Knowledge Intelligence 505

CIO

APRIL 14, 2025

Perhaps it should be considered artificial knowledge, for the data and information it collects and the wisdom it lacks. Humans bring to the table their senses, experiences, and ethical considerations factors that AI, as of now, cannot fully replicate, especially in a combined and learned fashion. But judgment day is coming for AI.

Knowledge 391

Knowledge Intelligence Intelligence Education 391

CIO

DECEMBER 5, 2024

Incorporating custom knowledge graphs, enriched with domain expertise, further optimizes data consolidation. This shift allows for enhanced context learning, prompt augmentation, and self-service data insights through conversational business intelligence tools, as well as detailed analysis via charts.

Knowledge 397

Knowledge Analysis Business Intelligence Gaming 397

CIO

JULY 22, 2024

Four in 10 IT workers say that the learning opportunities offered by their employers don’t improve their job performance. This is because the most commonly used forms of upskilling (knowledge-based, content-driven, and assessed via online quizzes) aren’t enough for real-world impactful skilling. Learning is failing IT.

Learning 416

Learning IT Knowledge Loss 416

CIO

NOVEMBER 12, 2024

Along the way, we’ve created capability development programs like the AI Apprenticeship Programme (AIAP) and LearnAI , our online learning platform for AI. We are happy to share our learnings and what works — and what doesn’t. Because a lot of Singaporeans and locals have been learning AI, machine learning, and Python on their own.

Education 435

Education Win Innovation Learning 435

CIO

DECEMBER 12, 2024

In some use cases, older AI technologies, such as machine learning or neural networks, may be more appropriate, and a lot cheaper, for the envisioned purpose. You want to build up a set of knowledge, Armstrong says. Try it, and if it works, you want it, and if it doesnt work, you learn. And its such a hypocrisy in our space.

IT 504

IT Algorithm Education Capital 504

CIO

JANUARY 13, 2025

It doesnt just let your agent learn general knowledge from wherever. Organizations provide specific documentation for the agent to retrieve and learn from 25 documents in this folder , the answers in these FAQs , these particular process guidelines , proprietary rule books and so on.

Technology 501

Technology Technology Predictive Analytics Innovation 501

CIO

JANUARY 2, 2025

Launching several pilots in a short time not only can cost a lot of money but also often leads to a loss of employee productivity , as they struggle to learn how to use the new technology. These models and features are grounded in broad knowledge from across the internet, rather than in specific domains and contexts, Schroeder adds.

Startups 541

Startups Knowledge Technology Technology 541

CIO

DECEMBER 20, 2024

AI and machine learning models. Data architecture vs. data modeling According to Data Management Book of Knowledge (DMBOK 2) , data architecture defines the blueprint for managing data assets as aligning with organizational strategy to establish strategic data requirements and designs to meet those requirements. DAMA-DMBOK 2.

Management 459

Management KPI Analysis Knowledge 459

CIO

OCTOBER 24, 2024

Deploy automation processes and accurate knowledge bases to speed up help desk response and resolution. Leverage AI and machine learning capabilities – through endpoint management and service desk automation platforms – to detect data “signals” such as performance trends and thresholds before they become full-blown problems.

IT 446

IT Knowledge Research Technology 446

CIO

JANUARY 14, 2025

Todays enterprise architect must encourage teams to take risks, learn continuously, and drive transformational change. Evolutionary architecture in practice Just as cities must evolve while preserving their essential character, modern enterprise architecture requires built-in mechanisms for sustainable change.

Technology 448

Technology Technology Innovation Advantage 448

CIO

DECEMBER 10, 2024

This process not only requires technical expertise in designing the most effective AI architecture but also deep domain knowledge to provide context and increase the adoption to deliver superior business outcomes. To learn more, visit us here. These models are then integrated into workflows along with human-in-the-loop guardrails.

Banking 435

Banking Gaming Knowledge Technology 435

CIO

JANUARY 6, 2025

Wetmur says Morgan Stanley has been using modern data science, AI, and machine learning for years to analyze data and activity, pinpoint risks, and initiate mitigation, noting that teams at the firm have earned patents in this space. I firmly believe continuous learning and experimentation are essential for progress.

IT 526

IT Innovation Security Security 526

CIO

OCTOBER 14, 2024

Together, the organizations have brought Spanish-based IT learning courses to the Latino community through IBM’s SkillsBuild platform, creating new pathways to careers in technology. Introduced to the IBM SkillsBuild platform through her connections with the HHF, Kaufman says she started with “limited computer science knowledge.”

IT 448

IT Education Learning Globalization 448

CIO

DECEMBER 11, 2024

It was not alive because the business knowledge required to turn data into value was confined to individuals minds, Excel sheets or lost in analog signals. We are now deciphering rules from patterns in data, embedding business knowledge into ML models, and soon, AI agents will leverage this data to make decisions on behalf of companies.

Management 417

Management Advantage Advantage Technology 417

CIO

FEBRUARY 26, 2025

Indicium started building multi-agent systems in mid-2024 for internal knowledge retrieval and other use cases. The knowledge management systems are up to date and support API calls, but gen AI models communicate in plain English. We dont have a lot of legacy systems, says Daniel Avancini, the companys chief data officer.

IT 532

IT Technology Technology Knowledge 532

CIO

JANUARY 7, 2025

Organizations want a one click technology solution but all too frequently lack the patience, discipline, and knowledge of what is required to make that one click solution a reality. Steven Narvaez, IT consultant and former CIO of the City of Deltona, Fla., There is a huge understanding gap regarding who IT is and what IT does.

IT 468

IT Algorithm Gaming Knowledge 468

CIO

NOVEMBER 12, 2024

Contrast that with what I heard recently from a knowledge worker about how he uses genAI in his workflow. He got there as a result of willingness to test and learn, adopting a growth mindset, and management’s conviction that “where there’s a will, there’s a way” to put genAI to good use.

Learning 273

Learning Knowledge Competitive Information 273

CIO

FEBRUARY 27, 2025

If we look at the non-scientific-technological point of view, we could talk about the integration of interdisciplinary approaches, advances in global collaboration, significant investments in AI, or the emergence of new approaches in the generation and processing (learning) of data. AlphaFold, LucaProt, the AI Scientists, etc.).

IT 468

IT Applied Research Technology Technology 468

CIO

NOVEMBER 27, 2024

We’re trying to get the AI to have the same knowledge as the best employee in the business,” he says. The dirtier the data set you’re training on, the tougher it is for that model to learn and achieve success,” he says. That requires curation and cleaning for hygiene and consistency, and it also requires a feedback loop.”

Benchmarking 529

Benchmarking Hospitals Management Business Intelligence 529

CIO

MAY 30, 2024

If you want to learn more about generative AI skills and tools, while also demonstrating to employers that you have the skillset to tackle generative AI projects, here are 10 certifications and certificate programs to get your started. Upon completing the learning modules, you will need to pass a chartered exam to earn the CGAI designation.

Knowledge 516

Knowledge Education Banking Finance 516

CIO

NOVEMBER 4, 2024

The ease-of-use has decreased the downtime that comes with manual reviews while improving response times as the AI learns. As cybersecurity compliance standards evolve, Myrddin’s knowledge base will expand so it can continue providing up-to-date, reliable guidance.

Security 434

Security Security Gaming Knowledge 434

CIO

MARCH 5, 2025

Two years of experimentation may have given rise to several valuable use cases for gen AI , but during the same period, IT leaders have also learned that the new, fast-evolving technology isnt something to jump into blindly. Test every vendors knowledge of AI The large enterprise application vendors are not AI companies, Helmer says.

Technology 373

Technology Technology Knowledge Security 373

CIO

NOVEMBER 1, 2024

The team opted to build out its platform on Databricks for analytics, machine learning (ML), and AI, running it on both AWS and Azure. The firm had a “mishmash” of BI and analytics tools in use by more than 200 team members across the four business units, and again, Beswick sought a standard platform to deliver the best efficiencies.

IT 458

IT Globalization Technology Technology 458

CIO

JANUARY 8, 2025

Quantification of these in traditional ROI terms could be challenging The role played by big-picture thinking in the success of a project cannot be overstated this is especially true for the success of a digitalization project where outcomes may be unclear or the method of achievement changes as new learnings are acquired.

Innovation 418

Innovation Capital Benchmarking Technology 418

CIO

JANUARY 7, 2025

CIOs must also drive knowledge management, training, and change management programs to help employees adapt to AI-enabled workflows. The pace of change requires organizations to support lifelong learning and go beyond skill-based training to a culture that supports experimentation, teaching, and delivering continuous improvements.

Intellectual Property 538

Intellectual Property Education Innovation Security 538

CIO

AUGUST 19, 2024

The agents may collaborate with each other, other digital tools, systems, and even humans, tapping into corporate repositories to gain additional organizational knowledge. McKinsey cites loan underwriting, code modernization, and marketing collateral among other potential knowledge work use cases.

Travel 538

Travel Knowledge Sales Learning 538

CIO

MARCH 18, 2025

Post-training is a set of processes and techniques for refining and optimizing a machine learning model after its initial training on a dataset. The enhancements aim to provide developers and enterprises with a business-ready foundation for creating AI agents that can work independently or as part of connected teams.

Knowledge 348

Knowledge Research Learning Information 348

CIO

NOVEMBER 1, 2024

The team opted to build out its platform on Databricks for analytics, machine learning (ML), and AI, running it on both AWS and Azure. The firm had a “mishmash” of BI and analytics tools in use by more than 200 team members across the four business units, and again, Beswick sought a standard platform to deliver the best efficiencies.

IT 395

IT Globalization Technology Technology 395

CIO

MARCH 5, 2025

Open architecture platform: Building on EXLs deep data management and domain-specific knowledge, EXLerate.AI Learn how agentic AI can help your enterprise reach its goals at the upcoming virtual event, AI in Action: Driving the Shift to Scalable AI. offers an open architecture platform, ensuring clients have flexibility.

Business 321

Business Banking Finance Capital 321

CIO

OCTOBER 13, 2023

Machine learning engineer Machine learning engineers are tasked with transforming business needs into clearly scoped machine learning projects, along with guiding the design and implementation of machine learning solutions.

Algorithm 539

Algorithm Knowledge Research Learning 539

CIO

MAY 9, 2024

“With AI ultimately being an enabler to deliver better business outcomes across all facets of business, the range and scope of knowledge and understanding of the CAIO is broad,” says Orla Daly, CEO of digital learning company SkillSoft. For companies with a central strategy function, the CAIO will be a key partner in driving success.”

Knowledge 518

Knowledge Innovation Technology Technology 518

CIO

JANUARY 19, 2024

Whether you’re looking to earn a certification from an accredited university, gain experience as a new grad, hone vendor-specific skills, or demonstrate your knowledge of data analytics, the following certifications (presented in alphabetical order) will work for you. Not finding what you’re looking for?

Knowledge 476

Knowledge Data Mining Predictive Analytics Learning 476

CIO

MAY 15, 2024

Break out with leverage, knowledge, and lighthouse strategies This is in part because we do see some companies signaling big moves beyond “use case limbo.” Your knowledge strategy sponsor takes accountability for answering: n”How can we put genAI to good use improving the business we’re already in?”

Biotech 487

Biotech Knowledge Learning Intelligence 487

CIO

NOVEMBER 21, 2024

Bridging the gap between IT leadership and business strategy For CIOs and technology leaders, aligning IT with business goals demands more than technical knowledge; it requires a thorough understanding of the company’s overarching business objectives, competitive landscape, culture, capabilities, and long-term vision.

Business 458

Business IT Competitive Landscape Matrix 458