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SAP launches collaborative AI agents, adds Knowledge Graph

CIO

Knowledge Graph SAP also unveiled SAP Knowledge Graph, a new solution that SAP’s Alam said “will unlock the full value of SAP data by connecting it with the rich business context captured in SAP applications.” “SAP If they balk…ask yourself ‘Why?’” Bickley has questions about this product too.

Knowledge 488
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With generative AI, IT must deliver knowledge…not just technology

CIO

As a result, knowledge workers can create content, low- and no-code solutions are more accessible, and team members from every layer of the organization have broader options for getting work done. What IT can do to train, educate, and share knowledge around GenAI How can IT organizations play an active part in educating users?

Knowledge 533
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How BSH boosted their knowledge power to deliver better customer service

CIO

Lacking a unified experience In the past, BSH faced challenges in effectively utilizing consumer knowledge, which included understanding their preferences, purchasing history, service requirements, and product usage. BSH has 38 factories worldwide and a network of sales, production, and service companies.

Knowledge 458
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Overwhelmed cybersecurity teams need autonomous solutions

CIO

This reliance on numerous tools, each requiring specialized knowledge, is not sustainable. Immediate access to vast security knowledge bases and quick documentation retrieval are just the beginning. To combat these threats, organizations need to rethink their cybersecurity strategies.

Security 476
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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Embark on a transformation journey into the heart of the data ecosystem! Delve into the diverse use cases where data analytics plays a pivotal role.

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How AI can alleviate help desk workloads

CIO

Yet many still rely on phone calls, outdated knowledge bases, and manual processes. That means organizations are lacking a viable, accessible knowledge base that can be leveraged, says Alan Taylor, director of product management for Ivanti – and who managed enterprise help desks in the late 90s and early 2000s. “We

Knowledge 413
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What’s holding back CIO’s AI strategies? Their own AI learning curve for one

CIO

Under pressure to deploy AI within their organizations, most CIOs fear they don’t have the knowledge they need about the fast-changing technology. While sharing knowledge is important, CIOs should also turn to trusted AI partners, Perez advises.“Finding This pressure, and how fast AI is evolving, has many leaders racing to keep up.”

Learning 497