CIO

MAY 3, 2024

The AI tool dips into the knowledge base used by customer agents to gain access to corporate procedures, as well as data to respond to myriad customer questions. Today’s genAI use cases are moving beyond individual augmentation to reach farther and deeper into the organization to connect organizational knowledge.

Win 526

Win Knowledge Human Resources Finance 526

CIO

JUNE 14, 2024

According to the organization, the ECBA covers the foundational knowledge and competencies on business analysis for this in-demand field. But first, let’s look at where ECBA fits into the landscape of IIBA’s credentials, and learn about the body of knowledge ECBA-certified business analysts are expected to master.

Business 435

Business Knowledge Analysis Profiling 435

CIO

JANUARY 25, 2024

That’s because product managers increasingly must have deep product knowledge. Without technical knowledge, their credibility crumbles. Further, in this era of tailored technology, in-depth technical knowledge is essential for realizing value.

Knowledge 495

Knowledge Education Technology Technology 495

CIO

AUGUST 30, 2024

HRIS certifications expand an HR pro’s understanding of HR tech, functions, trends and best practices, while providing tangible proof that they have the knowledge, skills and experience to succeed. To be eligible, you must have a high-school diploma or equivalent, but no HR experience is required since this is a knowledge-based credential.

Human Resources 445

Human Resources Knowledge Education Globalization 445

CIO

OCTOBER 20, 2023

It was established in 1978 and certifies your ability to report on compliance procedures, how well you can assess vulnerabilities, and your knowledge of every stage in the auditing process. Certifications range in expertise and experience from the fundamental level up to expert.

IT 516

IT Knowledge Security Security 516

CIO

DECEMBER 3, 2024

Under pressure to deploy AI within their organizations, most CIOs fear they don’t have the knowledge they need about the fast-changing technology. While sharing knowledge is important, CIOs should also turn to trusted AI partners, Perez advises.“Finding This pressure, and how fast AI is evolving, has many leaders racing to keep up.”

Learning 497

Learning Knowledge Innovation Education 497

CIO

MAY 15, 2024

Break out with leverage, knowledge, and lighthouse strategies This is in part because we do see some companies signaling big moves beyond “use case limbo.” Your knowledge strategy sponsor takes accountability for answering: n”How can we put genAI to good use improving the business we’re already in?”

Biotech 487

Biotech Knowledge Learning Intelligence 487

CIO

JANUARY 19, 2024

Whether you’re looking to earn a certification from an accredited university, gain experience as a new grad, hone vendor-specific skills, or demonstrate your knowledge of data analytics, the following certifications (presented in alphabetical order) will work for you. Not finding what you’re looking for?

Knowledge 476

Knowledge Data Mining Predictive Analytics Learning 476

CIO

JUNE 3, 2024

Outside AI expertise will be needed, but current employees have institutional knowledge that new employees will lack. More than half wanted company-specific AI training, and nearly half wanted regular knowledge-sharing meetings. Over a third wanted an AI mentor or help desk.

IT 497

IT Matrix Knowledge Education 497

CIO

MAY 3, 2024

Getting certified in agile or a related framework, such as Scrum, can help demonstrate you have the skills and knowledge to lead a Scrum team in the organization as a Scrum master. Certifications help validate that you have the right knowledge, expertise, and skill to work on a Scrum development team in a tech organization.

Alliance 432

Alliance Knowledge Education Management 432

CIO

JULY 25, 2024

As an IT manager, you’ll need to have your finger on the pulse of enterprise IT security, and the CISM certification can show you have the skills and knowledge to help the business stay secure and mitigate risk. A CISSP certification from the ISC can demonstrate your knowledge and abilities around IT security and information assurance.

Management 493

Management IT Alliance Knowledge 493

CIO

MAY 9, 2024

“With AI ultimately being an enabler to deliver better business outcomes across all facets of business, the range and scope of knowledge and understanding of the CAIO is broad,” says Orla Daly, CEO of digital learning company SkillSoft. This includes skills in statistical analysis, data visualization, and predictive modeling.

Knowledge 518

Knowledge Innovation Technology Technology 518

CIO

OCTOBER 30, 2024

This reliance on numerous tools, each requiring specialized knowledge, is not sustainable. Immediate access to vast security knowledge bases and quick documentation retrieval are just the beginning. To combat these threats, organizations need to rethink their cybersecurity strategies.

Security 476

Security Security Knowledge Data Analysis 476

CIO

SEPTEMBER 19, 2023

Generative AI capabilities for service-related applications include assisted agent responses, assisted knowledge articles, search augmentation, customer engagement summaries, assisted guidance authoring, and field service recommendations. This particular capability is expected to be rolled out in the next 12 months.

Human Resources 543

Human Resources Knowledge Sales Capital 543

CIO

NOVEMBER 15, 2023

In early November it released a tool that enables anyone to add instructions and extra knowledge to create special-purpose versions of ChatGPT that it calls “GPTs.” Make a sales rep who joins Monday infinitely knowledgeable.” User adoption of tools like that is skyrocketing week by week, he says.

Knowledge 505

Knowledge Sales Advantage Advantage 505

CIO

JUNE 21, 2024

Released in May 2023, the project — which garnered MITRE a 2024 CIO 100 Award for IT leadership and innovation — is integrated with MITRE’s 65-year-old knowledge base and tools, and has been put into production by more than 60% of its 10,000-strong workforce. API available to projects, Cenkl says.

Data Mining 503

Data Mining Knowledge Innovation Security 503

CIO

AUGUST 19, 2024

The agents may collaborate with each other, other digital tools, systems, and even humans, tapping into corporate repositories to gain additional organizational knowledge. McKinsey cites loan underwriting, code modernization, and marketing collateral among other potential knowledge work use cases.

Travel 538

Travel Knowledge Sales Learning 538

CIO

SEPTEMBER 19, 2024

It proposes to create a panel to provide unbiased and reliable scientific knowledge on AI and address information asymmetries between AI labs and the rest of the world, along with a new policy dialogue on AI governance. “There is a risk that technology could be imposed on people without them having a say in how it is used,” it says.

Globalization 518

Globalization Knowledge Intelligence Intelligence 518

CIO

SEPTEMBER 19, 2024

The focus would be on how those agents would learn, the knowledge acquisition of agents, and how the agents are going to be able to disseminate knowledge.” “It’s a collaborative process of evolving between the whole AI ecosystem and the human counterparts,” he says.

IT 518

IT Knowledge Algorithm Technology 518

CIO

SEPTEMBER 26, 2024

This expansion also dovetails with the UAE’s National Innovation Strategy and Vision 2030, which prioritize the development of a diversified knowledge-based economy. Abu Dhabi’s position as a rising technology hub, coupled with Microsoft’s innovation-led expertise, promises to accelerate the nation’s digital transformation agenda.

Globalization 447

Globalization Capital Knowledge Innovation 447

CIO

MAY 24, 2024

GRC certifications validate the skills, knowledge, and abilities IT professionals have to manage governance, risk, and compliance (GRC) in the enterprise. What are GRC certifications? GRC certs, such as the CGRC and CGEIT, routinely land on lists of certifications earning IT pros higher pay premiums.

Education 448

Education Knowledge Security Security 448

CIO

JULY 16, 2024

Speaking of data, has everyone forgotten the knowledge pyramid? As perfected by Scott Lee and myself , this is the conceptual edifice that places data at the bottom, followed by information, knowledge, judgment, and wisdom at its pinnacle. Recall improves your ability to remember data — the least valuable of the layers.

IT 476

IT Brainstorming Knowledge Management 476

CIO

AUGUST 1, 2024

Many CIOs look outside their organizations to gain additional knowledge, grow their network , and strengthen their understanding of other industries, as well as domains outside of tech, observes Anjali Shaikh, US CIO program experience director for enterprise advisory firm Deloitte.

IT 501

IT Knowledge Benchmarking Security 501

CIO

JULY 16, 2024

When implementing graph data for AI, greatly improved performance has resulted from the use of “knowledge graphs.” Knowledge graphs represent data points and the relationships between them. A knowledge graph maps this connection, allowing queries to traverse the loosely rated data. Why get AI-ready now?

Knowledge 397

Knowledge Advantage Advantage Learning 397

CIO

OCTOBER 24, 2024

Yet many still rely on phone calls, outdated knowledge bases, and manual processes. That means organizations are lacking a viable, accessible knowledge base that can be leveraged, says Alan Taylor, director of product management for Ivanti – and who managed enterprise help desks in the late 90s and early 2000s. “We

Knowledge 413

Knowledge Education Intelligence Intelligence 413

CIO

SEPTEMBER 9, 2024

Although genAI made its debut in the form of chatbots that targeted a general audience, its value for knowledge workers, managers, executives, and developers quickly has become apparent. For example: Knowledge workers have traditionally had to toggle between multiple browser tabs, applications, and forms to find the data they need.

Knowledge 476

Knowledge Advantage Advantage Security 476

CIO

NOVEMBER 14, 2024

The question that is materializing for CIOs is, ‘Who are you going to entrust with building your context store, which is your deep knowledge of how your enterprise works?’” Think about all of the knowledge you have of your enterprise. It will be important for enterprises to pool all their data and avoid information silos.

Business 520

Business Business Intelligence Entertainment Knowledge 520

CIO

MAY 14, 2024

Unlocking information in the enterprise is really one of those key things to foster productivity for knowledge workers.” Adobe employees in sales and in research and development are already using it internally, according to Toni Vanwinkle, Adobe’s Vice President of Digital Employee Experience. “AI Enterprise Applications, Generative AI

Knowledge 448

Knowledge Research Sales Intelligence 448

CIO

APRIL 16, 2024

Companies expect a lot from their CIOs: integral knowledge of the business, visible financial results, and agility, as well as the ability to manage change, actively collaborate with business leaders, and explain IT in plain English. This improved the IT staff’s knowledge of the business and sensitized staff to what IT was contributing.

Finance 468

Finance Knowledge Sales Management 468

CIO

OCTOBER 8, 2024

A critical feature of this integration is the knowledge of business context — such as events and objects — when creating business processes and while transitioning between SAP S/4HANA and SAP Build,” SAP noted.

Knowledge 448

Knowledge Technology Technology Information 448

CIO

OCTOBER 7, 2024

In contrast, when you retain someone full time, especially a product owner, you retain institutional knowledge, which is especially valuable when it concerns strategic areas like GenAI, data, cyber and other innovation—areas of central concern to the product owner. Most importantly, they will have established trust. What could be?

IT 435

IT Due Diligence Knowledge Innovation 435

CIO

JULY 22, 2024

This is because the most commonly used forms of upskilling (knowledge-based, content-driven, and assessed via online quizzes) aren’t enough for real-world impactful skilling. With traditional training programs, we’re seeing the problem only get worse. trillion in losses caused by product delays, impaired competitiveness, and stymied growth.

Learning 416

Learning IT Knowledge Loss 416

CIO

OCTOBER 13, 2023

The role of algorithm engineer requires knowledge of programming languages, testing and debugging, documentation, and of course algorithm design. It’s a role that requires extensive knowledge of natural language processing, coding, natural language queries, and artificial neural networks.

Algorithm 539

Algorithm Knowledge Research Learning 539

CIO

DECEMBER 10, 2024

However, accessing this information and gaining knowledge usually requires in-depth knowledge of SQL. Knowledge that is not available: Like many other companies, InnoGames also uses wiki software to create documentation, record meeting minutes, discuss concepts and much more. QueryMind opens up new possibilities at this point.

Gaming 335

Gaming Brainstorming Knowledge KPI 335

CIO

FEBRUARY 12, 2024

They also need general business acumen, industry knowledge, and accounting talent. IT leaders have gotten the message: To successfully perform their jobs, they need more than technical skills. Some expertise in marketing, operations, cybersecurity, and other functional areas is important, too.

IT 482

IT Knowledge Briefing Learning 482

CIO

JUNE 4, 2024

The body of knowledge associated with how new technology enters the organization and economy has matured (see Geoffrey Moore’s Crossing the Chasm ). Talking to mid-career knowledge workers, it appears that 30 months (2.5 We will always be in the Early Days of Something. It’s time to focus on the human side of the future.

Restaurants 482

Restaurants Knowledge Analysis Globalization 482

CIO

JULY 17, 2024

By integrating this LLM into each of Uvance’s offerings, we anticipate it will address resource shortages and knowledge gaps, ultimately contributing to solving societal issues,” the Fujitsu spokesperson said. “We expect business-specific LLMs based on Takane will be a focal point for aggregating the collective wisdom of Japan.

Alliance 418

Alliance Knowledge Market Segmentation Security 418