CIO

OCTOBER 24, 2024

Lack of DEX data undermines improvement goals This lack of data creates a major blind spot , says Daren Goeson, SVP of Product Management at Ivanti. Accurate DEX data illuminate what are the real technology challenges that the organization is facing,” he says. And the data enable IT to get at the root cause of the DEX issues.”

IT 446

IT Knowledge Research Technology 446

CIO

OCTOBER 29, 2024

Technology continues to advance at a furious pace. When addressed properly , application and platform modernization drives immense value and positions organizations ahead of their competition, says Anindeep Kar, a consultant with technology research and advisory firm ISG. Is your organization overdue for an IT systems update?

IT 524

IT Human Resources Advantage Advantage 524

CIO

NOVEMBER 7, 2024

The UK government has introduced an AI assurance platform, offering British businesses a centralized resource for guidance on identifying and managing potential risks associated with AI, as part of efforts to build trust in AI systems. This tool aims to help companies make informed decisions as they develop and implement AI technologies.

Management 488

Management Business Intelligence Intelligence 488

CIO

NOVEMBER 7, 2024

TIAA has launched a generative AI implementation, internally referred to as “Research Buddy,” that pulls together relevant facts and insights from publicly available documents for Nuveen, TIAA’s asset management arm, on an as-needed basis. When the research analysts want the research, that’s when the AI gets activated.

IT 497

IT Research Technology Technology 497

CIO

NOVEMBER 19, 2024

They understand that their strategies, capabilities, resources, and management systems should be configured to support the enterprise’s overarching purpose and goals. It allows businesses to be the best technologically enabled version of themselves,” Upchurch says. Here are 11 effective ways to reach that goal.

Business 533

Business IT Innovation Technology 533

CIO

DECEMBER 23, 2024

The past year was another one of rapid change, as economic cycles, business trends, and technology itself evolved at a breakneck pace. Smith says he has seen that transition over the past 12 months or so, saying the technology has matured to the point where it is winning over skeptics. Heres what they say.

IT 505

IT Technology Technology Learning 505

CIO

NOVEMBER 21, 2024

Technology has shifted from a back-office function to a core enabler of business growth, innovation, and competitive advantage. Senior business leaders and CIOs must navigate a complex web of competing priorities, such as managing stakeholder expectations, accelerating technological innovation, and maintaining operational efficiency.

Business 458

Business IT Competitive Landscape Matrix 458

CIO

JANUARY 7, 2025

laments the widely held erroneous perception that IT is a technology drive-thru where executivesorder into a speaker and drive around to the window expecting to be handed the finished product. IT may be central to modern existence, but the people and processes of IT remain a mystery to most business executives and colleagues.

IT 468

IT Algorithm Gaming Knowledge 468

CIO

OCTOBER 23, 2024

Since 2022, the tech industry has experienced massive layoffs, as large tech companies have reduced their workforce numbers in response to rising interest rates and emerging generative AI technology. Notable layoffs from this year include Dell, which laid off 5% of its workforce in March , amounting to nearly 6,000 employees.

IT 488

IT Marketing Marketing Globalization 488

CIO

OCTOBER 24, 2024

Generative AI is likely to confuse the capital investor as much as any technology ever has,” he adds. In many cases, CIOs and other IT leaders have moved past the peak expectations about what gen AI can do for their organizations and are headed into more realistic ideas about the future of the technology, Lovelock adds.

IT 501

IT Entertainment Technology Technology 501

CIO

OCTOBER 30, 2024

Sameer Purao, who joined Celanese as CIO and CDO in 2021, is keeping the team and company focused by making change management a core competency of his team, and ensuring a focus on value, agility, and purpose. Our digital program is about driving value, not implementing fancy technology like robots, twins, and drones.

IT 443

IT Technology Technology Innovation 443

CIO

MARCH 25, 2025

Half of the organizations have adopted Al, but most are still in the early stages of implementation or experimentation, testing the technologies on a small scale or in specific use-cases, as they work to overcome challenges of unclear ROI, insufficient Al-ready data and a lack of in-house Al expertise. Its going to vary dramatically.

IT 477

IT Research Technology Technology 477

CIO

DECEMBER 20, 2024

In addition to its flight status LLM, United has also developed LLMs for procurement and another LLM for enhancing manager-employee communications. This has proved to be far better than broadly announcing that a plane is delayed due to mechanical issues or bad weather when it is sunny outside, Birnbaum says.

Airline 493

Airline IT Innovation Gaming 493

CIO

DECEMBER 9, 2024

New advancements in GenAI technology are set to create more transformative opportunities for tech-savvy enterprises and organisations. The technology can operate autonomously, make decisions based on real-time analysis and, critically, execute on decisions. Smart agents are part of a full stack of technologies and services.

Technology 370

Technology Technology Hospitals Globalization 370

CIO

FEBRUARY 26, 2025

Agentic AI was the big breakthrough technology for gen AI last year, and this year, enterprises will deploy these systems at scale. If all your technology is buried and not exposed through the right set of APIs, and through a flexible set of microservices, itll be hard to deliver agentic experiences. Not all of that is gen AI, though.

IT 532

IT Technology Technology Knowledge 532

CIO

OCTOBER 23, 2024

Artificial intelligence is an early stage technology and the hype around it is palpable, but IT leaders need to take many challenges into consideration before making major commitments for their enterprises. This means that new approaches are needed to manage and protect data access and govern AI inputs and outputs and safely deliver AI value.

IT 508

IT Innovation Capital Intelligence 508

CIO

NOVEMBER 1, 2024

His first order of business was to create a singular technology organization called MMTech to unify the IT orgs of the company’s four business lines. He initially turned down the CIO job but was persuaded to take it up by the prospects of leading Marsh McLennan on this digital journey.

IT 458

IT Globalization Technology Technology 458

CIO

NOVEMBER 1, 2024

His first order of business was to create a singular technology organization called MMTech to unify the IT orgs of the company’s four business lines. He initially turned down the CIO job but was persuaded to take it up by the prospects of leading Marsh McLellan on this digital journey.

IT 395

IT Globalization Technology Technology 395

CIO

JANUARY 14, 2025

With advanced technologies like AI transforming the business landscape, IT organizations are struggling to find the right talent to keep pace. As the pace of technological advancement accelerates, its becoming increasingly clear that solutions must balance immediate needs with long-term workforce transformation.

IT 467

IT Primary Research Knowledge Research 467

CIO

OCTOBER 31, 2024

According to Reitz, the effects of technology on people must also always be top of mind. While the BPM team reduced 1,600 legacy systems to 340, the IT team created a technological standard with, for instance, the migration of 300 servers holding over 700TB of data to Microsoft Azure. Be open and courageous,” he says.

Globalization 334

Globalization IT Commerce Innovation 334

CIO

MARCH 25, 2025

With these regulatory and legal requirements, policymakers want to protect society and thus create trust in new technologies. Companies should therefore already be taking concrete steps to implement the EU AI Act and the EU Data Act, explains Daniel Andernach , Associated Partner at MHP , an international management and IT consultancy.

Copywrite 357

Copywrite IT Innovation Finance 357

CIO

FEBRUARY 27, 2025

CIO Amy Brady wears a vast array of hats in leading KeyBanks Technology, Operations, and Services (KTOS) organization. Then there are the technology changes weve had and the client expectations and operating model changes its always something. Amy Baker: I went into banking thinking it would be a stable career.

Banking 394

Banking IT Innovation Technology 394

CIO

NOVEMBER 26, 2024

AI is at the core of this vision, driving smart governance, efficient resource management, and enhanced quality of life for residents and visitors alike. In the UAE, 91% of consumers know GenAI and 34% use these technologies. Positioning the country at the forefront of AI development.

Technology 320

Technology Technology Globalization Innovation 320

CIO

OCTOBER 28, 2024

The launch by SAP of new AI capabilities in its SuccessFactors HCM (human capital management) suite Monday is a case of “better late to the party than never,” according to an analyst with Info-Tech Research Group. For example, IT departments, said SAP’s Albert, “frequently need to upskill as new technologies emerge. he asked. “It

IT 417

IT Human Resources Intelligence Intelligence 417

CIO

JANUARY 13, 2025

To keep ahead of the curve, CIOs should continuously evaluate their business and technology strategies, adjusting them as necessary to address rapidly evolving technology, business, and economic practices. As 2025 dawns, CIOs face an IT landscape that differs significantly from just a year ago.

Innovation 526

Innovation Competitive Landscape Security Security 526

CIO

DECEMBER 3, 2024

Laying the foundations for generative AI requires a business-wide approach to data-driven decision-making that empowers the entire workforce to take full advantage of the technology while offering confidence and assurance to the business that it is safe and secure to embark on this journey.

Technology 317

Technology Technology Business Data Analysis 317

CIO

MARCH 19, 2025

The technology is relatively new, but all the major players are already on board. Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly. Weve developed our own agentic AI for code management, says Charles Clancy, CTO at Mitre.

Business 538

Business Technology Technology Globalization 538

CIO

OCTOBER 17, 2024

Professional services leaders are particularly sensitive to the importance of the tools and technologies they use, with 85% saying they significantly impact the quality of their work, according to an August 2023 survey of 213 of them by S&P Global Market Intelligence. trillion in 2024, according to The Business Research Company.

IT 418

IT Retail Win Market Intelligence 418

CIO

OCTOBER 23, 2024

Despite AI’s potential to transform businesses, many senior technology leaders find themselves wrestling with unpredictable expenses, uneven productivity gains, and growing risks as AI adoption scales, Gartner said. CIOs should create proofs of concept that test how costs will scale, not just how the technology works.”

Gaming 529

Gaming Technology Technology Security 529

CIO

FEBRUARY 26, 2025

The inventory in your own data center is crucial when answering the question of which technologies can be used in the medium term. The technology promises to make it easier to automate IT processes, detect anomalies and proactively solve problems in IT infrastructure.

IT 321

IT Startups Analysis Intelligence 321

CIO

SEPTEMBER 27, 2024

In fact, gen AI isn’t currently among the implemented technologies at Euronics because Tesoro doesn’t see use cases functional to the retail activity. “IT I give directions and strategies to the supplier and the partner, and an internal project manager acts as a link. IT must be at the service of the business,” he says.

Management 480

Management Hospitals IT Commerce 480

CIO

MARCH 5, 2025

According to a recent survey by Foundry , nearly all respondents (97%) reported that their organization is impacted by digital friction, defined as the unnecessary effort an employee must exert to use data or technology for work. Managed, on the other hand, it can boost operations, efficiency, and resiliency. The good news?

Information 324

Information Management Loss Value Chain 324

CIO

DECEMBER 19, 2024

Agentic AI, the more focused alternative to general-purpose generative AI, is gaining momentum in the enterprise, with Forrester having named it a top emerging technology for 2025 in June. The technology is in its early days, and several questions remain open chief among them, how AI agents will be priced.

Technology 483

Technology Technology Win Management 483

CIO

DECEMBER 2, 2024

So it’s essential to show the ROI to your business from the management of these costs. Instead, show how leading companies manage it strategically. In our recent report examining technical debt in the age of generative AI , we explored how companies need to break their technical debt down into four categories.

Innovation 513

Innovation Advantage Advantage Competitive 513