CIO

DECEMBER 20, 2024

Chief among these is United ChatGPT for secure employee experimental use and an external-facing LLM that better informs customers about flight delays, known as Every Flight Has a Story, that has already boosted customer satisfaction by 6%, Birnbaum notes. People hear the specifics, and they understand it and their blood pressure goes down.

Airline 493

Airline IT Innovation Gaming 493

CIO

OCTOBER 23, 2024

This means that new approaches are needed to manage and protect data access and govern AI inputs and outputs and safely deliver AI value. More than 90% of CIOs said that managing cost limits their ability to get value from AI for their enterprise, according to a Gartner survey of over 300 CIOs in June and July 2024.

IT 508

IT Innovation Capital Intelligence 508

CIO

NOVEMBER 6, 2024

Suppliers were often hand-delivering paper invoices to the cooperative’s local offices, which were processed and paid out manually with no centralized invoice management. Working with SAP, the cooperative picked SAP Ariba Central Invoice Management with its inbound process for SAP S/4HANA Cloud public edition to create just what was needed.

IT 432

IT Innovation Globalization Advantage 432

CIO

FEBRUARY 26, 2025

In addition, because they require access to multiple data sources, there are data integration hurdles and added complexities of ensuring security and compliance. All of this creates new challenges, on top of those already posed by the gen AI itself. Plus, unlike traditional automations, agentic systems are non-deterministic.

IT 532

IT Technology Technology Knowledge 532

CIO

NOVEMBER 8, 2024

As organizations look to modernize IT systems, including the mainframe, there’s a critical need to do so without sacrificing security or falling out of compliance. With the stakes so high, IT leaders need to ensure their modernization strategies are inclusive of mainframe security. PCI DSS v4.0).

Security 391

Security Security Loss Gaming 391

CIO

JULY 25, 2024

IT managers are often responsible for not just overseeing an organization’s IT infrastructure but its IT teams as well. To succeed, you need to understand the fundamentals of security, data storage, hardware, software, networking, and IT management frameworks — and how they all work together to deliver business value.

Management 493

Management IT Alliance Knowledge 493

CIO

NOVEMBER 21, 2024

Senior business leaders and CIOs must navigate a complex web of competing priorities, such as managing stakeholder expectations, accelerating technological innovation, and maintaining operational efficiency. In our fast-changing digital world, it’s essential to sync IT strategies with business objectives for lasting success.

Business 458

Business IT Competitive Landscape Matrix 458

CIO

NOVEMBER 1, 2024

To address the misalignment of those business units, MMTech developed a core platform with built-in governance and robust security services on which to build and run applications quickly. I want to provide an easy and secure outlet that’s genuinely production-ready and scalable. The biggest challenge is data.

IT 458

IT Globalization Technology Technology 458

CIO

OCTOBER 30, 2024

Sameer Purao, who joined Celanese as CIO and CDO in 2021, is keeping the team and company focused by making change management a core competency of his team, and ensuring a focus on value, agility, and purpose. At the same time, the company is undergoing a massive digital transformation.

IT 443

IT Technology Technology Innovation 443

CIO

OCTOBER 24, 2024

The company also plans to increase spending on cybersecurity tools and personnel, he adds, and it will focus more resources on advanced analytics, data management, and storage solutions. The rapid accumulation of data requires more sophisticated data management and analytics solutions, driving up costs in storage and processing,” he says.

IT 501

IT Entertainment Technology Technology 501

CIO

OCTOBER 31, 2024

And finally, Security First that revolves around an automation concept and dedicated SOC. Norma’s IT security efforts and transformation projects are paying off as the company hasn’t recorded any damaging security incidents for 10 years. And IT security was increased by switching to single sign-on (SSO) for all relevant apps.

Globalization 334

Globalization IT Commerce Innovation 334

CIO

NOVEMBER 1, 2024

To address the misalignment of those business units, MMTech developed a core platform with built-in governance and robust security services on which to build and run applications quickly. I want to provide an easy and secure outlet that’s genuinely production-ready and scalable. The biggest challenge is data.

IT 395

IT Globalization Technology Technology 395

CIO

MARCH 25, 2025

Companies should therefore already be taking concrete steps to implement the EU AI Act and the EU Data Act, explains Daniel Andernach , Associated Partner at MHP , an international management and IT consultancy. Well-founded specialist knowledge is necessary for truly effective, secure and legally compliant implementation.

Copywrite 357

Copywrite IT Innovation Finance 357

CIO

AUGUST 22, 2024

Most large businesses have a security team. But what, exactly, does that security team look like? And is it optimized in each of these respects to maximize the organization’s security posture? We learned, for example, that very few organizations have just a single security team. How is it structured? Most have several.

Security 459

Security Security Management Startups 459

CIO

MARCH 25, 2025

These areas are considerable issues, but what about data, security, culture, and addressing areas where past shortcuts are fast becoming todays liabilities? This will free them to bring their skills and creativity to higher-value activities such as enhancing data security and delivering innovative solutions for customers.

Business 461

Business Security Security Banking 461

CIO

JANUARY 13, 2025

Theyre actively investing in innovation while proactively leveraging the cloud to manage technical debt by providing the tools, platforms, and strategies to modernize outdated systems and streamline operations. As 2025 dawns, CIOs face an IT landscape that differs significantly from just a year ago. Are they still fit for purpose?

Innovation 526

Innovation Competitive Landscape Security Security 526

CIO

MARCH 5, 2025

Top impacts of digital friction included: increased costs (41%)increased frustration while conducting work (34%) increased security risk (31%) decreased efficiency (30%) lack of data for quality decision-making (30%) are top impacts. Managed, on the other hand, it can boost operations, efficiency, and resiliency.

Information 324

Information Management Loss Value Chain 324

CIO

FEBRUARY 27, 2025

In IT service and operations (ServiceOps), AI agents are providing assistance for in-context insights, incident response, change risk prediction, and vulnerability management. However, the diversity and velocity of data utilized by AI pose significant challenges for data security and compliance.

Security 307

Security Security Intellectual Property Data Logging 307

CIO

JANUARY 14, 2025

With advanced technologies like AI transforming the business landscape, IT organizations are struggling to find the right talent to keep pace. The problem isnt just the shortage of qualified candidates; its the lack of alignment between the skills available in the workforce and the skills organizations need. Take cybersecurity, for example.

IT 467

IT Primary Research Knowledge Research 467

CIO

OCTOBER 30, 2024

This requires greater flexibility in systems to better manage data storage and ensure quality is maintained as data is fed into new AI models. As data is moved between environments, fed into ML models, or leveraged in advanced analytics, considerations around things like security and compliance are top of mind for many.

Banking 524

Banking Security Security Data Analysis 524

CIO

OCTOBER 23, 2024

Governance and human challenges further complicate AI rollouts Another formidable challenge is the governance and data management complexity brought on by the decentralization of AI capabilities. This creates new risks around data privacy, security, and consistency, making it harder for CIOs to maintain control.

Gaming 529

Gaming Technology Technology Security 529

CIO

FEBRUARY 26, 2025

The awareness gained in the process often leads to a grounding, also in management: Those who like to talk very loudly about AI, for example, quickly become very quiet again after taking a look at their existing IT infrastructure. Only in this way can companies manage the enormous amounts of data at all.

IT 321

IT Startups Analysis Intelligence 321

CIO

OCTOBER 22, 2024

Gartner’s top predictions for 2025 are as follows: Through 2026, 20% of organizations will use AI to flatten their organizational structure, eliminating more than half of current middle management positions. In the near-term, security-related attacks of AI agents will be a new threat surface,” Plummer said.

Security 508

Security Security Capital Intelligence 508

CIO

SEPTEMBER 27, 2024

The first step of the manager’s team was instead to hire a UX designer to not only design the interface and experience for the end user, but also carry out tests to bring qualitative and quantitative evidence on site and app performance to direct the business. IT must be at the service of the business,” he says.

Management 480

Management Hospitals IT Commerce 480

CIO

SEPTEMBER 12, 2024

As noted in the IDC FutureScape report “ Artificial Intelligence Will Reshape the IT Industry and the Way Businesses Operate ,” inadequate training in AI, cloud, data, security, and emerging tech fields will directly and negatively impact enterprise attempts to succeed in efforts that rely on such technologies.

Management 432

Management IT Education Benchmarking 432

CIO

MARCH 19, 2025

Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly. Before that, though, ServiceNow announced its AI Agents offering in September, with the first use cases for customer service management and IT service management, available in November.

Business 538

Business Technology Technology Globalization 538

CIO

FEBRUARY 27, 2025

In this role, Brady oversees the front-to-back IT organization, data and analytics, enterprise security, enterprise risk, and an intelligent automation center of excellence, all while managing back-office operations, contact center services, and KeyBanks corporate real estate portfolio. So, I thought, banking would be stable.

Banking 394

Banking IT Innovation Technology 394

CIO

NOVEMBER 14, 2024

Retailers plan to focus on improving supply chain planning, warehouse/inventory management, and integration between supply chain planning and execution during the coming year to meet these challenges. Reducing security complexity by adopting more comprehensive solutions like secure access service edge (SASE). IDC, June 2024).

Retail 243

Retail Competitive Cyberspace IT 243

CIO

AUGUST 29, 2024

A member of your organization’s security team reads about a new kind of security tool and brings it to the CISO’s attention, who decides that it’s a good investment. The CISO sees a new kind of security threat that requires a different security tool. A colleague recommends a security tool she says is indispensable.

Security 468

Security Security Benchmarking Research 468

CIO

OCTOBER 22, 2024

In today’s enterprise environments, security and networking teams may be siloed for a variety of reasons. Yet there’s now widespread agreement that the drawbacks of siloed security and networking operations far outweigh any historical advantages. Plus, enhanced security outcomes lead to impressive reputational dividends.

Security 508

Security Security Analysis Advantage 508

CIO

DECEMBER 2, 2024

Suboptimal integration strategies are partly to blame, and on top of this, companies often don’t have security architecture that can handle both people and AI agents working on IT systems. So it’s essential to show the ROI to your business from the management of these costs. Instead, show how leading companies manage it strategically.

Innovation 513

Innovation Advantage Advantage Competitive 513

CIO

MARCH 26, 2025

But when managed the right way, it can substantially boost the value of IT resources, while minimizing the risks stemming from migrating away from outdated IT platforms. At the same time, however, the business may have so much riding on legacy technology that it cant afford not to maintain and update it. Legacy platform is a relative term.

Loss 444

Loss Security Security Technology 444

CIO

OCTOBER 30, 2024

Today, security teams worldwide are under immense pressure. Today’s cybercriminals are leveraging advanced techniques to breach security perimeters – ransomware attacks are more targeted, phishing campaigns are increasingly sophisticated, and attackers are exploiting new vulnerabilities.

Security 476

Security Security Knowledge Data Analysis 476

CIO

JULY 23, 2024

Call it survival instincts: Risks that can disrupt an organization from staying true to its mission and accomplishing its goals must constantly be surfaced, assessed, and either mitigated or managed. While security risks are daunting, therapists remind us to avoid overly stressing out in areas outside our control.

IT 535

IT Security Security Innovation 535

CIO

NOVEMBER 4, 2024

AI a primary driver in IT modernization and data mobility AI’s demand for data requires businesses to have a secure and accessible data strategy. Key challenges include designing and deploying AI infrastructure, with priorities such as data security (53%), resilience and uptime (52%), management at scale (51%), and automation (50%).

Marketing 482

Marketing Marketing Security Security 482

CIO

JULY 1, 2024

These details are from the Check Point 2024 Cyber Security Report , which paints a combination of grim prospects and optimism. This technology is gaining popularity as it provides organizations several benefits, including simplifying network management, enhanced application performance, and operational cost savings.

Security 481

Security Security Advantage Advantage 481

CIO

NOVEMBER 27, 2024

People : To implement a successful Operational AI strategy, an organization needs a dedicated ML platform team to manage the tools and processes required to operationalize AI models. Ensuring effective and secure AI implementations demands continuous adaptation and investment in robust, scalable data infrastructures.

Intellectual Property 482

Intellectual Property Startups Algorithm Learning 482