CIO

FEBRUARY 27, 2025

Some did manage to scale agile and leverage frameworks to create process standards and improve IT practices. As SaaS and other technology companies began to abandon traditional project management, product-based IT became a bold shift to business value. But many enterprises stopped their agile transformations at this layer.

IT 473

IT Management Technology Technology 473

CIO

NOVEMBER 7, 2024

TIAA has launched a generative AI implementation, internally referred to as “Research Buddy,” that pulls together relevant facts and insights from publicly available documents for Nuveen, TIAA’s asset management arm, on an as-needed basis. When the research analysts want the research, that’s when the AI gets activated.

IT 498

IT Research Technology Technology 498

CIO

JANUARY 6, 2025

CIOs are an ambitious lot. Not the type to be satisfied with the status quo, they have set big goals for themselves in the upcoming year, according to countless surveys of IT execs. To ensure his team can meet the challenges that such growth brings, he has doubled his IT staff and invested in upskilling his team.

IT 526

IT Innovation Security Security 526

CIO

OCTOBER 29, 2024

Often, technical leaders don’t devote sufficient time to communication, change management, and stakeholder management,” he observes. Hafez adds that most modernization projects typically fail due to a lack of a realistic expectations, defined requirements, and ineffective change management.

IT 524

IT Human Resources Advantage Advantage 524

CIO

JANUARY 7, 2025

Executives need to understand and hopefully have a respected relationship with the following IT dramatis personae : IT operations director, development director, CISO, project management office (PMO) director, enterprise architecture director, governance and compliance Director, vendor management director, and innovation director.

IT 469

IT Algorithm Gaming Knowledge 469

CIO

NOVEMBER 19, 2024

They understand that their strategies, capabilities, resources, and management systems should be configured to support the enterprise’s overarching purpose and goals. Most IT and business executives recognize the necessity of close alignment. Here are 11 effective ways to reach that goal.

Business 533

Business IT Innovation Technology 533

CIO

DECEMBER 23, 2024

The past year was another one of rapid change, as economic cycles, business trends, and technology itself evolved at a breakneck pace. So what did the year that was and all its frenetic energy teach us? We asked a handful of CIOs to catch their breath and think about what they are taking away from the past year. Heres what they say.

IT 505

IT Technology Technology Learning 505

CIO

DECEMBER 20, 2024

In addition to its flight status LLM, United has also developed LLMs for procurement and another LLM for enhancing manager-employee communications. This has proved to be far better than broadly announcing that a plane is delayed due to mechanical issues or bad weather when it is sunny outside, Birnbaum says.

Airline 493

Airline IT Innovation Gaming 493

CIO

NOVEMBER 21, 2024

Senior business leaders and CIOs must navigate a complex web of competing priorities, such as managing stakeholder expectations, accelerating technological innovation, and maintaining operational efficiency. In our fast-changing digital world, it’s essential to sync IT strategies with business objectives for lasting success.

Business 460

Business IT Competitive Landscape Matrix 460

CIO

OCTOBER 23, 2024

Ongoing layoffs in the tech industry and rising demand for AI skills are contributing to a growing mismatch in the IT talent market, which continues to show mixed signals as economic factors and the rise of AI impact budgets and the long-term outlook for IT skills. What is driving tech layoffs?

IT 488

IT Marketing Marketing Globalization 488

CIO

NOVEMBER 6, 2024

This award-winning access management project uses automation to streamline access requests and curb security risks. Access management is crucial in the legal world because cases depend on financial records, medical records, emails, and other personal information. For its access management project, Relativity earned a 2024 CSO Award.

Management 366

Management Matrix Security Security 366

CIO

NOVEMBER 12, 2024

As generative AI begins takes hold in business, who does what work and how organizations will be structured will inevitably change, particularly at the leadership and management levels, according to a new survey from Capgemini in which 1,500 managers from 500 organizations and 15 countries participated.

Management 463

Management Data Analysis Analysis IT 463

CIO

OCTOBER 23, 2024

This means that new approaches are needed to manage and protect data access and govern AI inputs and outputs and safely deliver AI value. More than 90% of CIOs said that managing cost limits their ability to get value from AI for their enterprise, according to a Gartner survey of over 300 CIOs in June and July 2024.

IT 508

IT Innovation Capital Intelligence 508

CIO

DECEMBER 19, 2024

The power of AI operations (AIOps) and ServiceOps, including BMC Helix Discovery , can transform how you optimize IT operations (ITOps), change management, and service delivery. The companys more recent adoption of BMC ServiceOps has transformed change management processes and IT services management (ITSM) success for his organization.

IT 368

IT Intelligence Intelligence Innovation 368

CIO

OCTOBER 30, 2024

Sameer Purao, who joined Celanese as CIO and CDO in 2021, is keeping the team and company focused by making change management a core competency of his team, and ensuring a focus on value, agility, and purpose. At the same time, the company is undergoing a massive digital transformation.

IT 445

IT Technology Technology Innovation 445

CIO

NOVEMBER 6, 2024

Suppliers were often hand-delivering paper invoices to the cooperative’s local offices, which were processed and paid out manually with no centralized invoice management. Working with SAP, the cooperative picked SAP Ariba Central Invoice Management with its inbound process for SAP S/4HANA Cloud public edition to create just what was needed.

IT 434

IT Innovation Globalization Advantage 434

CIO

OCTOBER 24, 2024

The company also plans to increase spending on cybersecurity tools and personnel, he adds, and it will focus more resources on advanced analytics, data management, and storage solutions. The rapid accumulation of data requires more sophisticated data management and analytics solutions, driving up costs in storage and processing,” he says.

IT 501

IT Entertainment Technology Technology 501

CIO

NOVEMBER 1, 2024

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age. With Databricks, the firm has also begun its journey into generative AI.

IT 460

IT Globalization Technology Technology 460

CIO

FEBRUARY 26, 2025

The knowledge management systems are up to date and support API calls, but gen AI models communicate in plain English. All of this creates new challenges, on top of those already posed by the gen AI itself. Plus, unlike traditional automations, agentic systems are non-deterministic. Not all of that is gen AI, though.

IT 532

IT Technology Technology Knowledge 532

CIO

NOVEMBER 1, 2024

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age. With Databricks, the firm has also begun its journey into generative AI.

IT 396

IT Globalization Technology Technology 396

CIO

OCTOBER 31, 2024

BPM as a driver of IT success Making a significant contribution to Norma’s digital transformation, a BPM team was initiated in 2020 and its managers support all business areas to improve and harmonize the understanding of applications and processes, as well as data quality. It all starts with a sense of presence, both remote and local.

Globalization 335

Globalization IT Commerce Innovation 335

CIO

OCTOBER 28, 2024

The launch by SAP of new AI capabilities in its SuccessFactors HCM (human capital management) suite Monday is a case of “better late to the party than never,” according to an analyst with Info-Tech Research Group. Enhancements to SAP’s AI copilot, Joule, which allow it to guide employees through the onboarding process. he asked. “It

IT 418

IT Human Resources Intelligence Intelligence 418

CIO

MARCH 25, 2025

IT managers are leveraging this trend to try to get greenlights for broader technology efforts, Andersen says. For every 33 AI POCs a company launched, only four graduated to production, IDC found. A lot of efforts are not gen AI, but they are trying to inject some gen AI things into it, he explains. Its going to vary dramatically.

IT 405

IT Research Technology Technology 405

CIO

OCTOBER 17, 2024

The new Professional Services Edition of Acumatica’s cloud ERP software includes tools and applications to support resource management, customer relationship management (CRM) , project planning, scheduling, accounting, and time and expense management. trillion in 2024, according to The Business Research Company.

IT 420

IT Retail Win Market Intelligence 420

CIO

JANUARY 14, 2025

With advanced technologies like AI transforming the business landscape, IT organizations are struggling to find the right talent to keep pace. The problem isnt just the shortage of qualified candidates; its the lack of alignment between the skills available in the workforce and the skills organizations need. Take cybersecurity, for example.

IT 468

IT Primary Research Knowledge Research 468

CIO

FEBRUARY 26, 2025

The awareness gained in the process often leads to a grounding, also in management: Those who like to talk very loudly about AI, for example, quickly become very quiet again after taking a look at their existing IT infrastructure. Only in this way can companies manage the enormous amounts of data at all.

IT 322

IT Startups Analysis Intelligence 322

CIO

MARCH 5, 2025

Managed, on the other hand, it can boost operations, efficiency, and resiliency. In another Foundry survey , decision-makers across all industries cited increased productivity (42%), improved decision-making (40%) and optimized content performance (40%) as top potential benefits of AI-enabled content management. The good news?

Information 326

Information Management Loss Value Chain 326

CIO

SEPTEMBER 27, 2024

The first step of the manager’s team was instead to hire a UX designer to not only design the interface and experience for the end user, but also carry out tests to bring qualitative and quantitative evidence on site and app performance to direct the business. IT must be at the service of the business,” he says.

Management 481

Management Hospitals IT Commerce 481

CIO

FEBRUARY 27, 2025

In this role, Brady oversees the front-to-back IT organization, data and analytics, enterprise security, enterprise risk, and an intelligent automation center of excellence, all while managing back-office operations, contact center services, and KeyBanks corporate real estate portfolio. So, I thought, banking would be stable.

Banking 395

Banking IT Innovation Technology 395

CIO

MARCH 25, 2025

Companies should therefore already be taking concrete steps to implement the EU AI Act and the EU Data Act, explains Daniel Andernach , Associated Partner at MHP , an international management and IT consultancy. In this context, clear responsibilities lie primarily with IT, legal, compliance and data protection departments.

Copywrite 287

Copywrite IT Innovation Finance 287