CIO

JULY 22, 2024

Four in 10 IT workers say that the learning opportunities offered by their employers don’t improve their job performance. Learning is failing IT. Offering practical experiences to reinforce learning content is the only way to ensure your team is ready for AI, CDKs, the IoT, and every acronym in between.

Learning 416

Learning IT Knowledge Loss 416

CIO

AUGUST 14, 2023

And when performed strategically in succession as Mahon has done at Werner, such quick wins can lead to much larger business transformation over time — with less big-bang disruption and change management thanks to measurable proof of enhancement along the way. When it comes to IT projects, Daragh Mahon likes to think small.

Win 368

Win Business IT Hospitals 368

CIO

JUNE 11, 2024

That definition was well ahead of its time and forecasted the current era’s machine learning and generative AI capabilities. Despite that prescience, and the flexibility of information technology as a term, many today argue that calling the CIO’s organization “information technology” or “IT” has lived its course.

IT 511

IT Brainstorming Human Resources Technology 511

CIO

FEBRUARY 8, 2024

Over time I landed on five principles that need to be evident for leading a successful transformation: Leadership, Learning, Communication, Understanding, and Playing to Win. I have a strong conviction that all this work must continually be anchored by an ethos of Leadership, Learning, Communication, Understanding, and Playing to Win.

Win 369

Win Gaming Sports Briefing 369

CIO

OCTOBER 27, 2022

On a recent episode of the Tech Whisperers podcast , we unpacked some of the unique moments from her career, the challenges and lessons learned, and why she believes CIOs need to focus on developing the human side of technology to accomplish big, bold things. Dan Roberts: You’re known for your grit. How do you define grit?

Win 466

Win Sports Gaming Technology 466

CIO

APRIL 1, 2024

There is a ton of competitive pressure to move fast, because those who can do things quicker, better, faster are the ones winning the market share,” says Ricardo Madan, senior vice president of TEKsystems Global Services. New tech moves from bleeding edge to mainstream at an ever-increasing pace.

IT 526

IT Win Technology Technology 526

CIO

MAY 3, 2024

United Parcel Service last year turned to generative AI to help streamline its customer service operations. The in-house developed project, Message Response Automation (MeRA), is already delivering. MeRA’s introduction has been a game changer for UPS, transforming our approach to best-in-class customer service,” Subramanian says. “By

Win 526

Win Knowledge Human Resources Finance 526

CIO

MAY 15, 2023

In 1995, Microsoft launched Internet Explorer and, by bundling it with its winning Windows 95 product, swiftly eclipsed Navigator as the leading browser. It takes incubating a winning innovation program, and that starts with knowing the customer and shifting the organization’s values. But remember Domino’s?

Innovation 416

Innovation Win Restaurants Entertainment 416

CIO

SEPTEMBER 24, 2024

Previously, he had led Ameritas’ efforts in AI, which included using machine learning (ML) to interpret dental x-rays in order to verify coverage. Although AI itself is not new, putting a single individual in charge of it is a novel approach that is becoming mainstream. And Wiedenbeck is no stranger to AI.

IT 489

IT Benchmarking Learning Research 489

CIO

AUGUST 6, 2024

Tackling tech debt on its own may not win CIOs a lot of supporters from higher-level management. “A It’s among CIOs’ most persistent and underdiscussed challenges: embracing innovative technologies without losing sight of mounting — and potentially crippling — technical debt. You can’t modernize without addressing tech debt,” Saroff says.

IT 532

IT Innovation Capital Win 532

CIO

JUNE 20, 2024

In that wide-ranging conversation, we explored his leadership playbook, what a game-winning data strategy looks like, and the value of stepping outside your comfort zones as a leader, among other topics. These rookies are expected to learn the ropes from their coaches or managers, as well as from the veterans.

IT 463

IT Sports Innovation Win 463

CIO

AUGUST 16, 2024

Next time you settle into your airline seat, it might be worth setting aside the reports and spreadsheets and instead turn this time into an opportunity for big-picture thinking. I asked CIOs and other high-level IT leaders what they have read that they think other leaders would benefit from. Find fulfillment in what you do.

IT 513

IT Airline Win Technology 513

CIO

MARCH 25, 2024

Others can learn from Balaban’s insights. Visibility to me is about the impact you’re creating, your openness to help others reach their full potential, and your openness to learn. Cultivating visibility matters for a few reasons,” says Kathryn Guarini, a former IBM CIO and now a board member at Regeneron Pharmaceuticals.

IT 488

IT Pharmaceutical Profiling Globalization 488

CIO

SEPTEMBER 1, 2023

For example, we’re positioning some of our top subject matter experts at relevant conferences and councils to share lessons learned from our transformation journey and we’re engaging with educational programs, like Girls Who Code , Summit Academy, and Minneapolis Community and Technical College to both develop and recruit diverse talent.

Banking 415

Banking Learning Technology Technology 415

CIO

NOVEMBER 29, 2022

Increasing ROI for the business requires a strategic understanding of — and the ability to clearly identify — where and how organizations win with data. Data consumers (analytics teams and developers, for example) then generate insights and business value from analytics, machine learning, and AI.

Win 418

Win Innovation Technology Technology 418

CIO

SEPTEMBER 18, 2023

The latest piece in her reinvention story is Synchrony’s new Tech Apprenticeship for Artificial Intelligence, a full-time, 12-month program that balances on-the-job learning with instructor-led training, providing Chavarin with a pathway into one of the most coveted technology spaces despite her very nontraditional IT background.

Pharmaceutical 511

Pharmaceutical IT Biotech Win 511

CIO

AUGUST 19, 2024

She says she’s gained not only the hard-skills to advance in her tech career, but also self-confidence, which she attributes to a strong focus on mentorship and the freedom provided by the company to learn and grow. I’ve become more confident in expressing myself and communicating with people, and now have skills I never thought I’d learn.”

IT 446

IT Gaming Win Learning 446

CIO

JANUARY 11, 2024

To get back in front, IT leaders will have to transform lessons learned from 2023 into actionable, adaptable processes, as veteran technology pros have been remarkably consistent in identifying global and economic uncertainties as key challenges for IT leaders to anticipate in 2024 as well.

IT 501

IT Security Security Human Resources 501

CIO

NOVEMBER 4, 2024

I’ll call it a bake-off: May the best person win. Having a Plan B is table stakes for any IT team. Rather than wait for a storm to hit, IT professionals map out options and build strategies to ensure business continuity. This may involve embracing redundancies or testing new tools for future operations. It took about 18 months.

IT 468

IT Gaming Innovation Win 468

CIO

JULY 1, 2024

Shane McDaniel was nearly a year into a modernization effort when he and his IT team for the City of Seguin, Texas, cut over from the city’s legacy network to the upgraded version. On hand for much of the work that Saturday in June 2019 was the rep from Extreme Networks, a Morrisville, N.C.-headquartered It’s not just a transactional relationship.

IT 482

IT Alliance Win Management 482

CIO

MAY 18, 2023

By defining team types, their fundamental interactions, and the science behind them, you learn how to better model your organizations according to these definitions. To learn leadership from the SEALs Nageswaran Vaidyanathan, CTO of Duck Creek Technologies, enjoyed reading Extreme Ownership: How US Navy SEALs Lead and Win (St.

IT 491

IT Entertainment Win Technology 491

CIO

SEPTEMBER 18, 2024

INE Security’s suite of learning paths offers an incomparable depth of expertise across cybersecurity and is committed to delivering advanced technical training while also lowering the barriers worldwide for those looking to enter and excel in an IT career.

Security 425

Security Security Win Alliance 425

CIO

OCTOBER 24, 2024

Their teams miss out on crucial learning experiences, leaving them ill-equipped to handle genuine AI deployments down the road.” As organizations rush to spin up AI projects, many IT professionals aren’t sold on the value of these early efforts. This trend is concerning,” he says. “AI

IT 521

IT Brainstorming Education Loss 521

CIO

OCTOBER 26, 2022

Yet a single false move, made in haste or by a momentary lack of judgment, can leave a hard-earned reputation in ashes. The IT leader’s role has changed dramatically over the past several years. Once upon a time, the CIO was the chief information officer, responsible for the company’s entire IT infrastructure,” says Christopher M.

IT 531

IT Alliance Commerce Innovation 531

CIO

JUNE 19, 2024

Three years ago BSH Home Appliances completely rearranged its IT organization, creating a digital platform services team consisting of three global platform engineering teams, and four regional platform and operations teams. Berke Menekli, VP of digital platform services, says it’s one of the best things he ever did.

IT 521

IT Security Security Finance 521

CIO

FEBRUARY 26, 2024

And a more fluid hiring approach helps attract and retain top talent by making it clear they’ll be exposed to the latest, most innovative technology and platforms and given the time and support to learn them. The test also cut programming time by 55%. “Many people believe this will increase to 80%,” Mehlkopf said. “If

IT 482

IT Education Innovation Technology 482

CIO

JANUARY 4, 2023

Companies across industries are committing to maximizing sustainability within their operations — and IT is at the heart of most of these efforts. In its Worldwide Sustainability/ESG 2023 Predictions , analyst firm IDC sees digital and sustainability transformations converging. Now is no time for sideline sitting, however.

IT 493

IT Globalization Win Technology 493

CIO

JULY 26, 2022

All successful CIOs know how to instruct, motivate, energize, and even excite their teams. Yet only a relative handful of IT leaders can truly be described as inspirational figures, capable of leading their teams to goals that collegues at other enterprises can only dream about. Fortunately, most inspirational IT leaders are self-made, not born.

IT 526

IT Brainstorming Innovation Globalization 526

CIO

DECEMBER 18, 2023

But if we step back and recognize that knowledge worker tasks such as building business cases, exchanging emails, and putting together slide decks are simply means to an end—in this case, “high-quality decisions”—we can look for a win-win. The key is making intentional choices about where the quality comes from.

IT 497

IT Win Knowledge Research 497

CIO

JULY 11, 2024

They helped us learn how to do this, and we eventually became experts at it.” And it gave them the opportunity to learn, too.” At FutureIT in Chicago, I moderated a panel discussion with two such leaders, CIO Hall of Famers Steve Randich, executive vice president and CIO at FINRA, and Neal Sample, CIO at Walgreens Boots Alliance.

Advantage 459

Advantage Advantage IT Alliance 459

CIO

AUGUST 7, 2023

Softchoice , an award-winning VMware partner and this year’s winner of the Cloud Consumption Award for the Americas in the 2023 VMware Partner Achievement Awards , has deep expertise in helping customers succeed with cloud and workplace solutions, from the data center to cloud to edge. “It Multi Cloud

Win 365

Win Advantage Advantage Security 365

CIO

JANUARY 18, 2024

The result of all this tech activity is that organizations are putting great stock in their CIOs to be true strategic leaders — not just a member of the C-Suite, but one of its loudest voices. Recruiting activity on the rise A case in point is Thomas Licciardello, CIO and consultant at Northeast CIO’s.

IT 476

IT Alliance Startups Technology 476

CIO

APRIL 17, 2024

This is a lesson the executive team at Aflac learned a few years ago when implementing chat. “We I had the opportunity to speak with Mary Daniel, VP of Customer Solutions Center for Aflac, a long-time Avaya customer, at the Gartner Symposium last fall. These conversations take longer to handle and need a human on the other end of the line.

Innovation 488

Innovation Win Technology Technology 488

CIO

JANUARY 19, 2024

An award-winning culture For its achievements, Dannon received an Honorable Mention in the 2023 SAP Innovation Awards, now in its 10 th year. And that’s especially true if you’re using manual processes to gather data from your diverse, complex, and often siloed ecosystem to do the planning/forecasting.

IT 459

IT Innovation Win Advantage 459