CIO

FEBRUARY 26, 2025

Indicium started building multi-agent systems in mid-2024 for internal knowledge retrieval and other use cases. The knowledge management systems are up to date and support API calls, but gen AI models communicate in plain English. All of this creates new challenges, on top of those already posed by the gen AI itself.

IT 532

IT Technology Technology Knowledge 532

CIO

NOVEMBER 21, 2024

Bridging the gap between IT leadership and business strategy For CIOs and technology leaders, aligning IT with business goals demands more than technical knowledge; it requires a thorough understanding of the company’s overarching business objectives, competitive landscape, culture, capabilities, and long-term vision.

Business 460

Business IT Competitive Landscape Matrix 460

CIO

JANUARY 14, 2025

These tools enable employees to develop applications and automate processes without extensive programming knowledge. With advanced technologies like AI transforming the business landscape, IT organizations are struggling to find the right talent to keep pace. Take cybersecurity, for example.

IT 468

IT Primary Research Knowledge Research 468

CIO

NOVEMBER 1, 2024

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age. With Databricks, the firm has also begun its journey into generative AI.

IT 460

IT Globalization Technology Technology 460

CIO

OCTOBER 8, 2024

Knowledge Graph SAP also unveiled SAP Knowledge Graph, a new solution that SAP’s Alam said “will unlock the full value of SAP data by connecting it with the rich business context captured in SAP applications.” “SAP SAP also announced that Joule is coming to more of its products. What are the limitations?

Knowledge 488

Knowledge Briefing Finance Research 488

CIO

NOVEMBER 1, 2024

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age. With Databricks, the firm has also begun its journey into generative AI.

IT 396

IT Globalization Technology Technology 396

CIO

OCTOBER 14, 2024

Introduced to the IBM SkillsBuild platform through her connections with the HHF, Kaufman says she started with “limited computer science knowledge.” Creating opportunity is key to fostering diversity in the tech industry — and that’s what IBM is aiming to do in partnership with the Hispanic Heritage Foundation.

IT 449

IT Education Globalization Learning 449

CIO

MARCH 25, 2025

Well-founded specialist knowledge is necessary for truly effective, secure and legally compliant implementation. With the Digital Agenda , the European Union is creating clear and uniform rules for the responsible use of data and artificial intelligence. A six-step approach has proven effective in designing such an organization.

Copywrite 359

Copywrite IT Innovation Finance 359

CIO

OCTOBER 21, 2024

Lacking a unified experience In the past, BSH faced challenges in effectively utilizing consumer knowledge, which included understanding their preferences, purchasing history, service requirements, and product usage. BSH has 38 factories worldwide and a network of sales, production, and service companies.

Knowledge 460

Knowledge Win Gaming Profiling 460

CIO

FEBRUARY 26, 2025

To do this, knowledge of Infrastructure as Code must be built up within the company. The awareness gained in the process often leads to a grounding, also in management: Those who like to talk very loudly about AI, for example, quickly become very quiet again after taking a look at their existing IT infrastructure.

IT 322

IT Startups Analysis Intelligence 322

CIO

MARCH 26, 2025

Use AI to improve data, and knowledge to improve AI The good news is AI is part of the solution, adds Siz. Gartners recent prediction that 60% of AI projects that run without AI-ready data will be abandoned by next year sheds light on the time bomb IT leaders need to immediately diffuse. This tends to put the brakes on their AI aspirations.

Intellectual Property 462

Intellectual Property Knowledge Win Intelligence 462

CIO

JULY 25, 2024

IT managers are often responsible for not just overseeing an organization’s IT infrastructure but its IT teams as well. To succeed, you need to understand the fundamentals of security, data storage, hardware, software, networking, and IT management frameworks — and how they all work together to deliver business value.

Management 493

Management IT Alliance Knowledge 493

CIO

DECEMBER 3, 2024

Under pressure to deploy AI within their organizations, most CIOs fear they don’t have the knowledge they need about the fast-changing technology. While sharing knowledge is important, CIOs should also turn to trusted AI partners, Perez advises.“Finding Salesforce CIO Juan Perez encourages CIOs to learn from their peers. “AI

Learning 498

Learning Knowledge Innovation Education 498

CIO

SEPTEMBER 2, 2024

Like others, he says having a degree shows a candidate has achieved certain knowledge and has certain traits, such as perseverance. Certifications help Cramer advance by demonstrating he has specific knowledge — just as a degree would, he says. For him, it was all about my experience and those certifications,” Williams says.

IT 505

IT Knowledge Education Research 505

CIO

DECEMBER 20, 2024

Data architecture vs. data modeling According to Data Management Book of Knowledge (DMBOK 2) , data architecture defines the blueprint for managing data assets as aligning with organizational strategy to establish strategic data requirements and designs to meet those requirements. Ensure security and access controls. Cloud storage.

Management 461

Management KPI Analysis Knowledge 461

CIO

JUNE 3, 2024

Outside AI expertise will be needed, but current employees have institutional knowledge that new employees will lack. As a result, organizations such as TE Connectivity are launching internal training programs to reskill IT and other employees about AI.

IT 497

IT Matrix Knowledge Education 497

CIO

OCTOBER 24, 2024

Yet many still rely on phone calls, outdated knowledge bases, and manual processes. That means organizations are lacking a viable, accessible knowledge base that can be leveraged, says Alan Taylor, director of product management for Ivanti – and who managed enterprise help desks in the late 90s and early 2000s. “We

Knowledge 414

Knowledge Education Intelligence Intelligence 414

CIO

AUGUST 1, 2024

Many CIOs look outside their organizations to gain additional knowledge, grow their network , and strengthen their understanding of other industries, as well as domains outside of tech, observes Anjali Shaikh, US CIO program experience director for enterprise advisory firm Deloitte.

IT 501

IT Knowledge Benchmarking Security 501

CIO

OCTOBER 20, 2023

It was established in 1978 and certifies your ability to report on compliance procedures, how well you can assess vulnerabilities, and your knowledge of every stage in the auditing process. Certifications can validate your IT skills and experience to show employers you have the expertise to get the job done.

IT 516

IT Knowledge Security Security 516

CIO

FEBRUARY 20, 2025

These certifications are designed to validate you have the knowledge and understanding to undertake Six Sigma projects in your organization, with different levels of responsibility as you move up the levels. Six Sigma is a quality management methodology that aims to streamline processes in an effort to improve products and services.

Knowledge 356

Knowledge Finance Business Environment Analysis 356

CIO

OCTOBER 30, 2024

This reliance on numerous tools, each requiring specialized knowledge, is not sustainable. Immediate access to vast security knowledge bases and quick documentation retrieval are just the beginning. To combat these threats, organizations need to rethink their cybersecurity strategies.

Security 477

Security Security Knowledge Data Analysis 477

CIO

SEPTEMBER 19, 2024

Agentic AIs, a form of technology designed to run specific functions within an organization without human intervention, are gaining traction as enterprises look to automate business workflows, augment the output of human workers, and derive value from generative AI. In addition, the power of agentic AIs is still in its infancy, they say.

IT 519

IT Knowledge Algorithm Technology 519

CIO

JANUARY 2, 2025

Organizations will still experiment with new gen AI pilots, but a more targeted approach focused on use cases specific to their businesses is increasingly becoming central to IT leaders AI strategies, says Andrew Wells, chief data and AI officer for NTT DATA North America. In other cases, the pilot wasnt commercially viable, he says.

Startups 541

Startups Knowledge Technology Technology 541

CIO

AUGUST 8, 2024

That on-the-job learning and deliberate transfer of knowledge is a big characteristic of the program. Today she is doing just that at Collins Aerospace, where she is leading digital transformation across Collins’ strategic business units and functional support organizations. What follows is that conversation, edited for length and clarity.

Win 482

Win IT Knowledge Learning 482

CIO

DECEMBER 10, 2024

Target call center and service operations Call centers, customer service departments, IT service desks, and other support services have significant amounts of data in the form of service tickets, knowledge bases, and user profile information from CRM and HCMS platforms.

Business 538

Business Airline Win Sales 538

CIO

OCTOBER 7, 2024

In contrast, when you retain someone full time, especially a product owner, you retain institutional knowledge, which is especially valuable when it concerns strategic areas like GenAI, data, cyber and other innovation—areas of central concern to the product owner. Ask the following of your company: Is learning tolerated?

IT 436

IT Due Diligence Knowledge Innovation 436

CIO

NOVEMBER 11, 2024

Saudi Arabia’s AI ambitions are rooted in its Vision 2030 agenda, which outlines AI as a key pillar in the country’s transition to a knowledge-based economy. Like Alat, Project Transcendence will co-invest with international firms and large technology companies to maximize its impact and reach.

Globalization 483

Globalization Startups Education Innovation 483

CIO

MARCH 14, 2024

Does it make sense for an IT leader to seek an MBA? Ben King, head of mobile app development firm Aviato Consulting, is convinced that it can provide a major career boost. He credits his decision to earn an MBA with transforming his career. While an individual contributor at Google, King spent several years working toward an MBA.

IT 477

IT Knowledge Education Startups 477

CIO

FEBRUARY 12, 2024

They also need general business acumen, industry knowledge, and accounting talent. IT leaders have gotten the message: To successfully perform their jobs, they need more than technical skills. Some expertise in marketing, operations, cybersecurity, and other functional areas is important, too.

IT 483

IT Knowledge Briefing Learning 483

CIO

DECEMBER 19, 2024

One of the fastest-growing industries in the world, climate tech and its companion area of nature tech require a wide range of skills to help solve significant environmental problems. In especially high demand are IT pros with software development, data science and machine learning skills.

IT 195

IT Startups Innovation Security 195

CIO

JANUARY 12, 2025

Vision 2030 aims to foster a knowledge-based economy and establish Saudi Arabia as a global leader in technology and innovation. This success is a testament to the growing availability of venture capital, a dynamic entrepreneurial ecosystem, and government support for innovation-driven ventures.

Startups 449

Startups Innovation Education Capital 449

CIO

SEPTEMBER 27, 2024

Some companies don’t need you to be technically savvy or knowledgeable,” says Kyle Elliot, founder and tech career coach at CaffeinatedKyle.com. You’ve worked hard advancing your career and are ready to make the shift to leadership. You’ve landed an interview for an IT executive position at a company you like. What should you wear?

IT 479

IT Due Diligence Research Sports 479

CIO

FEBRUARY 21, 2025

AI adoption continues to accelerate across the region, equipping IT teams with the necessary skills and knowledge will be crucial for success. As organizations across the Middle East accelerate their adoption of artificial intelligence, a critical question arises: how do you build an IT team equipped to handle this transformation?

IT 222

IT Knowledge Analysis Security 222

CIO

JULY 16, 2024

Speaking of data, has everyone forgotten the knowledge pyramid? As perfected by Scott Lee and myself , this is the conceptual edifice that places data at the bottom, followed by information, knowledge, judgment, and wisdom at its pinnacle. It’s just as they did with “Digital” a few years back. Concerned about privacy lapses?

IT 477

IT Brainstorming Knowledge Management 477

CIO

JUNE 6, 2024

You can reclaim autonomy over your key digital initiatives, build internal capabilities, and repatriate institutional knowledge all by reducing dependencies on suppliers.” Composing a workforce is like playing chess. Of the latter, 70% to 80% were supplied by strategic partners. “In So how do you forge a different path?

IT 460

IT Profiling Innovation Globalization 460

CIO

NOVEMBER 22, 2024

The road ahead for IT leaders in turning the promise of generative AI into business value remains steep and daunting, but the key components of the gen AI roadmap — data, platform, and skills — are evolving and becoming better defined. That was the key takeaway from the “What’s Next for GenAI in Business” panel at last week’s Big.AI@MIT

Airline 510

Airline Travel Startups Pharmaceutical 510

CIO

NOVEMBER 4, 2024

Decision-making based on intuition, common sense, and knowledge is very good and should never be lost. Jeff Schumacher, CEO of artificial intelligence (AI) software company NAX Group, told the World Economic Forum : “To truly realize the promise of AI, businesses must not only adopt it, but also operationalize it.”

Business 483

Business Predictive Analytics Startups Learning 483