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AI & the enterprise: protect your data, protect your enterprise value

CIO

Ransomware attacks Recall the ransomware hack on MGM Resorts International hotel reservation systems, digital room keys, casino gaming systems, and restaurant point-of-sale systems. MGM shut down services across its Las Vegas properties for days. The company later estimated losses of $100 million due to the attack.

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Lawsuit claims IBM falsely used mainframe sales to boost AI, cloud businesses

CIO

A lawsuit has been filed against 13 current and former IBM executives, including CEO and Chairman Arvind Krishna and former CEO Ginni Rometty, accusing the company of securities fraud — bundling mainframe sales together with those of poorly performing products in order to make them appear more profitable than they actually were. 20, 2021.

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Why your business is never too small for an AI factory

CIO

According to IDC, 43 percent of mid-market Asia Pacific companies expect to see the largest GenAI impact in task automation, as well as generating creative solutions for marketing, sales, and customer service. Recent advances to the Dell AI Factory will also enhance performance and reduce time-to-outcomes for AI operations and use cases.

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Microsoft and Cognizant team up to boost enterprise Copilot adoption

CIO

As part of the deal, Cognizant has acquired 25,000 Microsoft 365 Copilot seats, and 500 each of Sales Copilot and Services Copilot, for use by its associates across the globe. The multinational IT services giant aims to leverage the tools internally to streamline workflows, improve efficiency, and enhance customer experiences.

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Chief AI officers in demand as IT leaders expect gen AI productivity boost, survey finds

CIO

Where it’s showing up most often — and also where buyers say they think it will deliver the most benefit — is in productivity and collaboration tools such as the M365 Copilot Microsoft will release in November, and marketing/sales software such as Salesforce’s Einstein Copilot.

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How to kick-start your generative AI strategy

CIO

Among their biggest concerns: exposing intellectual property through publicly available generative AI models, revealing the personal data of users to third-party vendors or service providers, and securing the AI itself from criminal hackers. Two-thirds of risk executives surveyed by Gartner consider gen AI a top emerging risk.

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3 things to get right with data management for gen AI projects

CIO

Or they might want 20% of their training data from customer support and 25% from pre-sales. Prioritize data privacy and protecting IP Third is data privacy and protection of intellectual property (IP). During the blending process, duplicate information can also be eliminated.