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Balancing innovation with value, cost, and practicality: The CIO’s guide to future proofing technology investments

CIO

Imagine navigating a rapidly changing landscape, where technology seems to evolve at the speed of light and the pressure to keep up is relentless — this is the reality for today’s CIO. CIOs face the daunting challenge of driving innovation while managing costs and ensuring practical implementation in a rapidly advancing digital landscape.

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Banking on customer experience and security via technology-based innovation

CIO

Customer experience and security But as in most industries, customer expectations and security challenges continue to grow along with technological advances. Banks continue investing in technologies that make the customer experience seamless, including mobile apps and peer-to-peer payments.

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AI success depends on a culture of innovation

CIO

What revolutionary technology were they referring to? But in the short run, we risk building an astonishing, awe-inspiring technology that few use. Just look at Apple’s Vision Pro as a tale of a brilliant piece of technology that the world is still trying to wrap its mind around. Instead, it needs to be coupled with innovation.

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A strong CX ecosystem ignites innovation, accelerating next-gen customer service

CIO

Customer experience (CX) technologies are reaching new levels of innovation, enabling businesses to create deeper customer connections and new pathways to business growth. Avaya has built a solid foundation to lead CX innovation by integrating advanced capabilities and AI into every facet of the customer interaction.

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Digital Adoption Platform Fundamentals: The Key To Product Innovation And Elevated CX

Speaker: Pulkit Agrawal

DAPs are no-code solutions that integrate seamlessly with various technologies, and by fostering user adoption, these platforms help organizations maximize the potential of their tech investments. Register now to save your seat!

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The end of digital transformation and the rise of business model innovation

CIO

Digital transformation represented among the largest investments in technology to modernize businesses starting in the early 2000s. With the rise of generative AI, CEOs recognize an opportunity to shift from technology-led digital transformation to executive-led business reformation.

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AI as a catalyst for ESG: Empowering CIOs to drive sustainable innovation

CIO

Aligning ESG and technological innovation At the core of this transformation is the CIO, a pivotal player whose role has expanded beyond managing technological innovation to overseeing how these innovations contribute to ESG goals.

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The AI Superhero Approach to Product Management

Speaker: Conrado Morlan

Using the lens of a superhero narrative, he’ll uncover how AI can be the ultimate sidekick, aiding in data management and reporting, enhancing productivity, and boosting innovation. The Future of Product Management 🔮 How to continuously integrate AI into your work to stay ahead of emerging trends and technologies.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks.