Innovation Restaurants Technology 
CIO
OCTOBER 29, 2024
This will require the adoption of new processes and products, many of which will be dependent on well-trained artificial intelligence-based technologies. Ransomware attacks Recall the ransomware hack on MGM Resorts International hotel reservation systems, digital room keys, casino gaming systems, and restaurant point-of-sale systems.
CIO
MAY 15, 2023
When leaders consider how technology has enabled the transformation of business models over the past several years, few would disagree that the world has changed dramatically. Tesla, Uber, and many other stories of business innovation have this in common: Their business models have technology at their cores.
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CIO
JULY 2, 2024
Adding robots to the guacamole-making process makes sense because preparing the irresistible side is a labor-intensive task for employees of quick-service restaurant (QSR) Chipotle that involves peeling, coring, and cutting up those pesky avocados, amounting to tens of thousands of hours a year.
CIO
APRIL 11, 2024
What is supposed to be a quick meal on the go too often turns into a grim choice between eating something you didn’t order or parking and walking into the restaurant to stand in line to complain … and then wait for your order again. And these mistakes are costly, around $26 million annually for a national chain restaurant.
CIO
OCTOBER 30, 2023
Under the aegis of digital transformation, IT initiatives have become more customer-centric, with a greater emphasis on people, not technology — all in an effort to redefine how the organization operates and to ensure it can keep up with the pace of change, capable of dealing with challenges and taking advantage of opportunities as they arise.
CIO
JULY 18, 2022
One organization, Feeding America, the country’s largest domestic hunger relief organization, is turning to information technology to help, having hired three years ago its first IT chief to transform how its network of 200 food banks serve the food insecure. Those food banks also have varying levels of technology acumen.
CIO
OCTOBER 18, 2022
If we could provide real-time information about the occupancy at various zones, land rides, water rides, pools, restaurants, and changing rooms, it would help guests to decide their route to maximize enjoyment at the park. ADMP [all day meal plan] booking can be mapped with the band and identified from restaurant kiosk,” he says.
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