CIO

AUGUST 7, 2024

After being in telco and consulting for over 20 years, Lena Jenkins got the change she was looking for when she became the chief digital officer at Waste Management New Zealand, the country’s leading materials recovery, recycling, and waste management provider. So test, learn, and scale from there. But I’m not deeply technical.

Innovation 415

Innovation Management Knowledge Finance 415

CIO

NOVEMBER 27, 2024

Recent research shows that 67% of enterprises are using generative AI to create new content and data based on learned patterns; 50% are using predictive AI, which employs machine learning (ML) algorithms to forecast future events; and 45% are using deep learning, a subset of ML that powers both generative and predictive models.

Intellectual Property 482

Intellectual Property Startups Algorithm Learning 482

CIO

NOVEMBER 12, 2024

We have five different pillars focusing on various aspects of this mission, and my focus is on innovation — how we can get industry to accelerate the adoption of AI. Along the way, we’ve created capability development programs like the AI Apprenticeship Programme (AIAP) and LearnAI , our online learning platform for AI.

Education 435

Education Win Innovation Learning 435

CIO

JANUARY 14, 2025

Current strategies to address the IT skills gap Rather than relying solely on hiring external experts, many IT organizations are investing in their existing workforce and exploring innovative tools to empower their non-technical staff. GenAI can augment workers capabilities, automate complex tasks, and facilitate continuous learning.

IT 467

IT Primary Research Knowledge Research 467

CIO

AUGUST 20, 2024

The cloud computing revolution brought with it many innovations, but also lessons about the pitfalls of rapidly adopting new technologies without a well-planned strategy. Continuously evaluate, learn, and adapt GenAI, like all areas of technology, will evolve. Learn more about the Dell AI Factory in this webinar. [1]

Learning 521

Learning Innovation Win Knowledge 521

CIO

NOVEMBER 5, 2024

Once synonymous with a simple plastic credit card to a company at the forefront of digital payments, we’ve consistently pushed the boundaries of innovation while respecting tradition and our relationships with our merchants, banks, and customers. Companies and teams need to continue testing and learning.

Commerce 496

Commerce Globalization Innovation Banking 496

CIO

NOVEMBER 7, 2024

To drive change, a reworking of what defines CIO/IT success is needed, with a focus on strategic business goals, innovation, and market differentiation. Of the top seven metrics, only two — innovation and profit growth — are directly tied to digital transformation goals. It’s a case of “you get what you measure.”

Benchmarking 482

Benchmarking Innovation Research Gaming 482

CIO

AUGUST 20, 2024

For example, in my 2017 “ State of Digital Transformation ” report, I learned that only 37% of businesses viewed digital transformation as an investment in the fight against market evolution and disruption. And if there’s anything we learned from years of digitization vs. digital transformation, you can’t digitize your way to transformation.

Innovation 543

Innovation Business Gaming Win 543

CIO

SEPTEMBER 24, 2024

Accelerated adoption of artificial intelligence (AI) is fuelling rapid expansion in both the amount of stored data and the number of processes needed to train and run machine learning models. To manage this power effectively, companies depend on cloud infrastructures that can handle giant processes at scale.

Innovation 434

Innovation Competitive Landscape Benchmarking Algorithm 434

CIO

DECEMBER 12, 2024

The implications of the ongoing misperception about the data management needs of AI are huge, Armstrong adds. Organizations ready for AI should be able to automate some of the data management work, he says. Innovation often involves a lot of misfires, he adds. You want to build up a set of knowledge, Armstrong says.

IT 504

IT Algorithm Education Capital 504

CIO

NOVEMBER 6, 2024

Suppliers were often hand-delivering paper invoices to the cooperative’s local offices, which were processed and paid out manually with no centralized invoice management. Working with SAP, the cooperative picked SAP Ariba Central Invoice Management with its inbound process for SAP S/4HANA Cloud public edition to create just what was needed.

IT 432

IT Innovation Globalization Advantage 432

CIO

NOVEMBER 18, 2024

The Global Banking Benchmark Study 2024 , which surveyed more than 1,000 executives from the banking sector worldwide, found that almost a third (32%) of banks’ budgets for customer experience transformation is now spent on AI, machine learning, and generative AI.

Banking 530

Banking Benchmarking Data Analysis Analysis 530

CIO

OCTOBER 23, 2024

It began with the opening keynote, which asked the question: “The world of Artificial Intelligence is exhilarating and often exhausting, and the pace of innovation can seem impossible to keep up with. This means that new approaches are needed to manage and protect data access and govern AI inputs and outputs and safely deliver AI value.

IT 508

IT Innovation Capital Intelligence 508

CIO

JANUARY 9, 2025

Enter Akeneo, a global leader in Product Experience Management (PXM) and AI tech stack solutions. By ensuring consistent, high-quality product data, we enable businesses to unlock AIs full potential to drive growth, innovation, and exceptional customer experiences. The platform offers tailored solutions for different market segments.

Retail 396

Retail Commerce Market Segmentation Innovation 396

CIO

JULY 22, 2024

The intersection of AI, software, and data management is set to revolutionize healthcare and will serve as a critical driver of medical innovation and improved patient outcomes. In revenue management, for example, AI is streamlining processes like prior authorizations.

Innovation 474

Innovation Predictive Analytics Research Technology 474

CIO

FEBRUARY 27, 2025

Some did manage to scale agile and leverage frameworks to create process standards and improve IT practices. As SaaS and other technology companies began to abandon traditional project management, product-based IT became a bold shift to business value. But many enterprises stopped their agile transformations at this layer.

IT 473

IT Management Technology Technology 473

CIO

NOVEMBER 15, 2023

The reason for this shift is simple: While CIOs can often call on talented teams of internal IT professionals to deliver business solutions, no technology department can be expected to generate every innovation necessary to compete in a fast-moving digital age. Build a well-rounded view and learn from other people’s mistakes and successes.”

Innovation 513

Innovation Startups Briefing Human Resources 513

CIO

JULY 7, 2024

With AI at the epicenter of innovation today, bringing AI into Industry 4.0 From plant automation and predictive maintenance in manufacturing to delivering hyper-personalized shopping experiences in retail, edge AI offers a range of possibilities and encourages innovation across industries. Learn more about Dell NativeEdge 2.0

Innovation 434

Innovation Retail Gaming Security 434

CIO

DECEMBER 11, 2024

As organisations embark on their journeys, they have to learn what is needed to ensure a successful project. Two critical foundations for AI integration at a policy and governance level are that you have trust in your data and that the data is ethically managed, says Deepak Ramanathan, Vice President of Global Technology Practice at SAS.

Learning 221

Learning Banking Research Globalization 221

CIO

AUGUST 8, 2024

Innovating faster with data, domain, and AI expertise By removing artificial barriers to a centrally controlled tech architecture, it is possible for every single business unit owner to implement AI-powered solutions and start iterating and transforming their workflows immediately. To learn more, visit us here.

Innovation 491

Innovation Business Knowledge Intelligence 491

CIO

OCTOBER 9, 2024

While it may sound simplistic, the first step towards managing high-quality data and right-sizing AI is defining the GenAI use cases for your business. Optimizing GenAI with data management More than ever, businesses need to mitigate these risks while discovering the best approach to data management.

Management 538

Management Innovation Security Security 538

CIO

NOVEMBER 21, 2024

Technology has shifted from a back-office function to a core enabler of business growth, innovation, and competitive advantage. Senior business leaders and CIOs must navigate a complex web of competing priorities, such as managing stakeholder expectations, accelerating technological innovation, and maintaining operational efficiency.

Business 458

Business IT Competitive Landscape Matrix 458

CIO

NOVEMBER 25, 2024

Innovators have the unique ability to see what’s possible, bringing together in new ways, acclimating to change and thriving within it, and creating true transformation. Few people are true innovators, but it’s those characteristics that make an innovator worthy of the title “Outlier.” Jason Peoples is one of those rare people.

Hospitals 370

Hospitals Innovation Algorithm Win 370

CIO

AUGUST 29, 2024

During the show, Cheriyan reflected on his decades-long career and the principles and philosophies he’s applied to successfully innovate, collaborate, and lead people and transformations. Scott and I created this innovation lab together to change the way in which we built systems and integrated with systems, using agile at scale.

Innovation 434

Innovation Banking Capital Technology 434

CIO

AUGUST 28, 2024

For this reason, paying down technical debt while innovating and supporting growth is one of the greatest challenges for the modern CIO. Our business will continue to have the appetite for mergers, acquisitions, and divestitures, so how do we accommodate these integration needs, while still providing product innovation and cost management?

Innovation 454

Innovation Capital Finance Retail 454

CIO

DECEMBER 17, 2024

For organizations seeking productivity and innovation gains, a best practice is to prioritize use cases based on value, feasibility, and breadth. Next, explore potential new workflows or processes that genAI can create to improve productivity, increase innovation, and/or provide competitive differentiation.

Innovation 369

Innovation Security Security Competitive 369

CIO

FEBRUARY 16, 2024

“Innovate or die,” Peter Drucker’s 1985 exhortation on the importance of constant reinvention, was great business advice for the last 40 or so years. Budgets to build new innovations It’s always a challenge to find the budget to build new innovations and platforms when the primary focus of the CIO is to keep the business running.

Innovation 518

Innovation Security Security Algorithm 518

CIO

OCTOBER 29, 2024

Data is the engine that powers the corporate decisions we make; from the personalized customer experiences we create to the internal processes we activate and the AI-powered breakthroughs we innovate. AI companies and machine learning models can help detect data patterns and protect data sets.

Intellectual Property 505

Intellectual Property Loss Restaurants Security 505

CIO

SEPTEMBER 10, 2024

As a Systems Integration Specialist at McMaster, Tara’s journey highlights the importance of balancing technological progress with operational stability, ensuring that innovations serve to enhance rather than disrupt the educational environment. Measuring impact and driving results The impact of these innovations is clear.

Education 418

Education Innovation Capital Technology 418

CIO

OCTOBER 24, 2024

It can also create cyber threats that are harder to detect than before, such as AI-powered malware, which can learn from and circumvent an organization’s defenses at breakneck speed. Then there’s reinforcement learning, a type of machine learning model that trains algorithms to make effective cybersecurity decisions.

Security 482

Security Security Algorithm Globalization 482

CIO

OCTOBER 30, 2023

By employing Value Stream Management (VSM), executives gain the visibility to align teams, workflows, and investments around one key aspect: customer value. The organization changed legacy approaches to product management and project investment. In the process, they can break down the silos that stifle digital transformation.

Management 542

Management Business Intelligence Intelligence Learning 542

CIO

SEPTEMBER 17, 2024

Leading this mission is Chief Technology Officer, Rafael Sousa, whose dedication to leveraging innovative technology has earned him widespread recognition and respect in the healthcare community. Communication and customer experience were two sore spots, making the integration of innovative communications and contact center solutions a must.

Hospitals 406

Hospitals Innovation Benchmarking Technology 406

CIO

FEBRUARY 27, 2025

In this role, Brady oversees the front-to-back IT organization, data and analytics, enterprise security, enterprise risk, and an intelligent automation center of excellence, all while managing back-office operations, contact center services, and KeyBanks corporate real estate portfolio. Theyre not innovative enough.

Banking 394

Banking IT Innovation Technology 394

CIO

AUGUST 13, 2024

Integrating AI and large language models (LLMs) into business operations unlocks new possibilities for innovation and efficiency, offering the opportunity to grow your top line revenue, and improve bottom line profitability. Enterprises can manage AI risks at every step of the journey with AI Runtime Security.

Security 447

Security Security Innovation Loss 447