CIO

DECEMBER 20, 2024

In addition to its flight status LLM, United has also developed LLMs for procurement and another LLM for enhancing manager-employee communications. This has proved to be far better than broadly announcing that a plane is delayed due to mechanical issues or bad weather when it is sunny outside, Birnbaum says.

Airline 493

Airline IT Innovation Gaming 493

CIO

FEBRUARY 27, 2025

Some did manage to scale agile and leverage frameworks to create process standards and improve IT practices. As SaaS and other technology companies began to abandon traditional project management, product-based IT became a bold shift to business value. But many enterprises stopped their agile transformations at this layer.

IT 473

IT Management Technology Technology 473

CIO

NOVEMBER 19, 2024

They understand that their strategies, capabilities, resources, and management systems should be configured to support the enterprise’s overarching purpose and goals. Most IT and business executives recognize the necessity of close alignment. Here are 11 effective ways to reach that goal.

Business 533

Business IT Innovation Technology 533

CIO

NOVEMBER 21, 2024

Technology has shifted from a back-office function to a core enabler of business growth, innovation, and competitive advantage. Senior business leaders and CIOs must navigate a complex web of competing priorities, such as managing stakeholder expectations, accelerating technological innovation, and maintaining operational efficiency.

Business 458

Business IT Competitive Landscape Matrix 458

CIO

OCTOBER 23, 2024

It began with the opening keynote, which asked the question: “The world of Artificial Intelligence is exhilarating and often exhausting, and the pace of innovation can seem impossible to keep up with. This means that new approaches are needed to manage and protect data access and govern AI inputs and outputs and safely deliver AI value.

IT 508

IT Innovation Capital Intelligence 508

CIO

JANUARY 12, 2025

With more than 10,000 attendees expected, Dubai AI Week will unite public and private sector leaders, innovators, and experts to explore AIs potential across industries. AI is at the core of this vision, driving smart governance, efficient resource management, and enhanced quality of life for residents and visitors alike.

Innovation 418

Innovation Entertainment Education Globalization 418

CIO

DECEMBER 30, 2024

The Middle East is rapidly evolving into a global hub for technological innovation, with 2025 set to be a pivotal year in the regions digital landscape. AI and machine learning are poised to drive innovation across multiple sectors, particularly government, healthcare, and finance.

Innovation 397

Innovation Finance Predictive Analytics Technology 397

CIO

NOVEMBER 6, 2024

Suppliers were often hand-delivering paper invoices to the cooperative’s local offices, which were processed and paid out manually with no centralized invoice management. Working with SAP, the cooperative picked SAP Ariba Central Invoice Management with its inbound process for SAP S/4HANA Cloud public edition to create just what was needed.

IT 432

IT Innovation Globalization Advantage 432

CIO

OCTOBER 29, 2024

That’s great, because a strong IT environment is necessary to take advantage of the latest innovations and business opportunities. Often, technical leaders don’t devote sufficient time to communication, change management, and stakeholder management,” he observes. Technology continues to advance at a furious pace.

IT 524

IT Human Resources Advantage Advantage 524

CIO

JANUARY 7, 2025

Executives need to understand and hopefully have a respected relationship with the following IT dramatis personae : IT operations director, development director, CISO, project management office (PMO) director, enterprise architecture director, governance and compliance Director, vendor management director, and innovation director.

IT 468

IT Algorithm Gaming Knowledge 468

CIO

DECEMBER 19, 2024

The power of AI operations (AIOps) and ServiceOps, including BMC Helix Discovery , can transform how you optimize IT operations (ITOps), change management, and service delivery. The companys more recent adoption of BMC ServiceOps has transformed change management processes and IT services management (ITSM) success for his organization.

IT 368

IT Intelligence Intelligence Innovation 368

CIO

OCTOBER 30, 2024

Sameer Purao, who joined Celanese as CIO and CDO in 2021, is keeping the team and company focused by making change management a core competency of his team, and ensuring a focus on value, agility, and purpose. We take a use-case focus to innovation, so we’re not implementing a digital twin here or some IoT there.

IT 443

IT Technology Technology Innovation 443

CIO

JANUARY 8, 2025

So the question that plagues any professional entrusted with or motivated to drive a huge change initiative is how to inspire innovation and foster a culture of excellence. In almost all these transformations, one must prove the justification for change and navigate resistance to it, and go above and beyond to develop the business case.

Innovation 418

Innovation Capital Benchmarking Technology 418

CIO

OCTOBER 24, 2024

The company also plans to increase spending on cybersecurity tools and personnel, he adds, and it will focus more resources on advanced analytics, data management, and storage solutions. The rapid accumulation of data requires more sophisticated data management and analytics solutions, driving up costs in storage and processing,” he says.

IT 501

IT Entertainment Technology Technology 501

CIO

DECEMBER 23, 2024

The past year was another one of rapid change, as economic cycles, business trends, and technology itself evolved at a breakneck pace. So what did the year that was and all its frenetic energy teach us? We asked a handful of CIOs to catch their breath and think about what they are taking away from the past year. Heres what they say.

IT 505

IT Technology Technology Learning 505

CIO

JANUARY 13, 2025

AI, once viewed as a novel innovation, is now mainstream, impacting just about facet of the enterprise. Over the next 12 months, IT leaders can look forward to even more innovations, as well as some serious challenges. As 2025 dawns, CIOs face an IT landscape that differs significantly from just a year ago.

Innovation 526

Innovation Competitive Landscape Security Security 526

CIO

NOVEMBER 1, 2024

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age. With Databricks, the firm has also begun its journey into generative AI.

IT 458

IT Globalization Technology Technology 458

CIO

OCTOBER 31, 2024

And with his almost 200 IT employees, Thomas Reitz, the company’s group CIO, sees himself primarily as a driver of innovation and transformation, and a promoter of what he calls real ​​digitalization. IT experts also sit in innovation circles and support digitization projects on site.

Globalization 334

Globalization IT Commerce Innovation 334

CIO

MARCH 25, 2025

In addition, innovative AI applications such as driver assistance, smart navigation and predictive maintenance are being used to increase comfort and safety. As a result, processes lose speed, innovations are poorly implemented and users are insufficiently empowered, says Jose Pereira, Manager at MHP. The approach in detail: 1.

Copywrite 357

Copywrite IT Innovation Finance 357

CIO

JANUARY 14, 2025

Current strategies to address the IT skills gap Rather than relying solely on hiring external experts, many IT organizations are investing in their existing workforce and exploring innovative tools to empower their non-technical staff. Take cybersecurity, for example.

IT 467

IT Primary Research Knowledge Research 467

CIO

NOVEMBER 1, 2024

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age. With Databricks, the firm has also begun its journey into generative AI.

IT 395

IT Globalization Technology Technology 395

CIO

MARCH 25, 2025

IT managers are leveraging this trend to try to get greenlights for broader technology efforts, Andersen says. For every 33 AI POCs a company launched, only four graduated to production, IDC found. A lot of efforts are not gen AI, but they are trying to inject some gen AI things into it, he explains. Its going to vary dramatically.

IT 477

IT Research Technology Technology 477

CIO

JULY 25, 2024

IT managers are often responsible for not just overseeing an organization’s IT infrastructure but its IT teams as well. To succeed, you need to understand the fundamentals of security, data storage, hardware, software, networking, and IT management frameworks — and how they all work together to deliver business value.

Management 493

Management IT Alliance Knowledge 493

CIO

FEBRUARY 27, 2025

In this role, Brady oversees the front-to-back IT organization, data and analytics, enterprise security, enterprise risk, and an intelligent automation center of excellence, all while managing back-office operations, contact center services, and KeyBanks corporate real estate portfolio. So, I thought, banking would be stable.

Banking 394

Banking IT Innovation Technology 394

CIO

DECEMBER 2, 2024

Rather than discuss “legacy systems,” talk about “revenue bottlenecks,” and replace “technical debt” with “innovation capacity.” Operational drag (interest): “Our teams spend 25% of their time on workarounds rather than innovation.” So it’s essential to show the ROI to your business from the management of these costs.

Innovation 513

Innovation Advantage Advantage Competitive 513

CIO

MARCH 25, 2025

Even modest investments in database tooling and paying down some data management debt can relieve database administrators of the tedium of manual updates or reactive monitoring, says Graham McMillan, CTO of Redgate. Forrester reports that 30% of IT leaders struggle with high or critical debt, while 49% more face moderate levels.

Business 461

Business Security Security Banking 461

CIO

OCTOBER 30, 2024

In many cases, IT leaders and companies have focused on innovation, including benefits to users and customers , but they should think more broadly about global impacts, she says. “In Now, we have to think about innovation as a way of really reshaping the world so that it works for everybody. Another part of it is expanding benefits.

Loss 491

Loss Innovation Technology Technology 491

CIO

SEPTEMBER 27, 2024

The first step of the manager’s team was instead to hire a UX designer to not only design the interface and experience for the end user, but also carry out tests to bring qualitative and quantitative evidence on site and app performance to direct the business. IT must be at the service of the business,” he says.

Management 480

Management Hospitals IT Commerce 480

CIO

OCTOBER 23, 2024

Because of the relentless innovation happening in the tech vendor race, CIOs feel like they are always living the hype, while the reality of their AI outcomes race — how tough it is to get value — makes it feel like they are also in the trough,” Mary Mesaglio, distinguished VP analyst at Gartner said in a statement.

Gaming 529

Gaming Technology Technology Security 529

CIO

NOVEMBER 7, 2024

To drive change, a reworking of what defines CIO/IT success is needed, with a focus on strategic business goals, innovation, and market differentiation. Of the top seven metrics, only two — innovation and profit growth — are directly tied to digital transformation goals. The CIO is no longer the chief of “keeping the lights on.”

Benchmarking 482

Benchmarking Innovation Research Gaming 482

CIO

SEPTEMBER 12, 2024

We spoke with several IT leaders for their insights on what might make an IT worker safe or vulnerable in this environment and what steps CIOs can take to build and manage an IT team for survival. Resilient IT teams anticipate, adapt, and innovate. That’s true within IT and within all other corporate functions as well.”

Management 432

Management IT Education Benchmarking 432

CIO

NOVEMBER 26, 2024

AI is at the core of this vision, driving smart governance, efficient resource management, and enhanced quality of life for residents and visitors alike. The country also launched Smart Dubai, an initiative under the Dubai Future Foundation, Smart Dubai aims to transform Dubai into the world’s smartest and happiest city.

Technology 320

Technology Technology Globalization Innovation 320

CIO

AUGUST 20, 2024

But the call for digital transformation really gained popularity after 2011 when Capgemini, in partnership with MIT, officially coined the term , defining it as “the use of technology to radically improve performance or the reach of businesses.” More recently, KMPG reported in its 2023 Technology Survey that a majority of U.S.

Innovation 543

Innovation Business Gaming Win 543

CIO

NOVEMBER 14, 2024

We’re an IT company that’s very integrated into the business in terms of applications, and we put innovation at the center. Vibram has also switched to SAP S/4HANA to better manage the entire B2B and B2C supply chain, while Adyen harmonizes different products in the cloud. It’s a change fundamentally based on digital capabilities.

Commerce 448

Commerce Human Resources Data Analysis Innovation 448

CIO

NOVEMBER 12, 2024

We have five different pillars focusing on various aspects of this mission, and my focus is on innovation — how we can get industry to accelerate the adoption of AI. Like any other hiring manager, we started with the traditional route of putting out a job description and trying to recruit. To do that, I needed to hire AI engineers.

Education 435

Education Win Innovation Learning 435

CIO

DECEMBER 10, 2024

Bogdan Raduta, head of AI at FlowX.AI, says, Gen AI holds big potential for efficiency, insight, and innovation, but its also absolutely important to pinpoint and measure its true benefits. That gives CIOs breathing room, but not unlimited tether, to prove the value of their gen AI investments.

Business 538

Business Airline Win Sales 538

CIO

SEPTEMBER 23, 2024

Here are five specific areas to focus on regarding innovation and thought leadership. Innovation is critical despite economic cycles or company performance Especially in difficult times, the board may look for additional ways to improve profit margins and generally tighten the belt.

Innovation 457

Innovation Education Win Technology 457