CIO

NOVEMBER 4, 2024

A June 2023 study by IBM found that 43% of executives use generative AI to inform strategic decisions, accessing real-time data and unique insights. From AI-aware to AI-savvy While many executives are just beginning to understand AI’s potential in business strategy, early adopters already use it to inform long-term planning.

Business 483

Business Predictive Analytics Startups Learning 483

CIO

NOVEMBER 5, 2024

In an era where technology reshapes entire industries, I’ve had the privilege of leading Mastercard on an extraordinary journey. When I think about the technology we started working with early in my career and look at what we’ve been able to do since, it truly is amazing, a global transformation led by and driven through technology.

Commerce 496

Commerce Globalization Innovation Banking 496

CIO

JANUARY 12, 2025

A recent report from the Ministry of Communications and Information Technology, King Abdullah University of Science and Technology, and consultancy firm Hello Tomorrow highlights the rapid growth of deep tech startups in Saudi Arabia, with 50% of these startups focusing on AI and IoT.

Startups 449

Startups Innovation Education Capital 449

CIO

JANUARY 13, 2025

To keep ahead of the curve, CIOs should continuously evaluate their business and technology strategies, adjusting them as necessary to address rapidly evolving technology, business, and economic practices. Over the next 12 months, IT leaders can look forward to even more innovations, as well as some serious challenges.

Innovation 526

Innovation Competitive Landscape Security Security 526

CIO

OCTOBER 30, 2024

Salima Bhimani has been encouraging the responsible and ethical use of AI for several years as Alphabet’s first chief strategist and director for inclusive and responsible technology, business, and leaders from 2017 to 2023. How do we expand the benefits of this technology to what we’re trying to achieve as a business?

Loss 492

Loss Innovation Technology Technology 492

CIO

NOVEMBER 27, 2024

Good data governance has always involved dealing with errors and inconsistencies in datasets, as well as indexing and classifying that structured data by removing duplicates, correcting typos, standardizing and validating the format and type of data, and augmenting incomplete information or detecting unusual and impossible variations in the data.

Benchmarking 529

Benchmarking Hospitals Management Business Intelligence 529

CIO

FEBRUARY 26, 2025

Agentic AI was the big breakthrough technology for gen AI last year, and this year, enterprises will deploy these systems at scale. If all your technology is buried and not exposed through the right set of APIs, and through a flexible set of microservices, itll be hard to deliver agentic experiences. The information is pushed to them.

IT 532

IT Technology Technology Knowledge 532

CIO

OCTOBER 10, 2024

Aligning ESG and technological innovation At the core of this transformation is the CIO, a pivotal player whose role has expanded beyond managing technological innovation to overseeing how these innovations contribute to ESG goals. It provides CIOs a roadmap to align these technologies with their organizations’ ESG goals.

Innovation 469

Innovation Globalization Loss Technology 469

CIO

NOVEMBER 21, 2024

Technology has shifted from a back-office function to a core enabler of business growth, innovation, and competitive advantage. Senior business leaders and CIOs must navigate a complex web of competing priorities, such as managing stakeholder expectations, accelerating technological innovation, and maintaining operational efficiency.

Business 460

Business IT Competitive Landscape Matrix 460

CIO

DECEMBER 12, 2024

It says our job as technology leaders can help educate our audience on what is possible and what it will take to get to their goal. Data quality is a problem that is going to limit the usefulness of AI technologies for the foreseeable future, Brown adds. It starts to inform the art of the possible.

IT 504

IT Algorithm Education Capital 504

CIO

FEBRUARY 27, 2025

As SaaS and other technology companies began to abandon traditional project management, product-based IT became a bold shift to business value. In some cases, IT buys more than builds technologies, though many SaaS platforms configured with low-code capabilities and integrated into workflows can be repositioned as internal products.

IT 473

IT Management Technology Technology 473

CIO

JANUARY 15, 2025

As a consequence, these businesses experience increased operational costs and find it difficult to scale or integrate modern technologies. 1] Retaining outdated technology may seem like a cautious approach but there are mounting inherent dangers. The foundation of the solution is also important.

Innovation 469

Innovation Win Globalization Security 469

CIO

NOVEMBER 1, 2024

Until recently, discussion of this technology was prospective; experts merely developed theories about what AI might be able to do in the future. When considering how to work AI into your existing business practices and what solution to use, you must determine whether your goal is to develop, deploy, or consume AI technology.

Intelligence 450

Intelligence Intelligence Entertainment Algorithm 450

CIO

JANUARY 9, 2025

However, successful AI implementation requires more than cutting-edge technology. At Akeneo, our vision is to empower retailers with a unified platform that transforms fragmented product information into a strategic asset, says Fouache. The disruption isnt in the technology itself but in how it can transform buying behaviours.

Retail 397

Retail Commerce Market Segmentation Innovation 397

CIO

JANUARY 15, 2025

But some companies, particularly in the IT sector, now appear to be reevaluating their business models and will consider selling non-core lines of business and products to fund AI projects, says James Brundage, global and Americas technology sector leader at EY, an IT and tax advisory firm.

Capital 488

Capital Education Technology Technology 488

CIO

DECEMBER 3, 2024

Under pressure to deploy AI within their organizations, most CIOs fear they don’t have the knowledge they need about the fast-changing technology. Still, other CIOs are the top choice for getting more information about AI, followed by analyst reports, IT vendors, conferences, and IT media.

Learning 498

Learning Knowledge Innovation Education 498

CIO

DECEMBER 23, 2024

The past year was another one of rapid change, as economic cycles, business trends, and technology itself evolved at a breakneck pace. Smith says he has seen that transition over the past 12 months or so, saying the technology has matured to the point where it is winning over skeptics. Heres what they say.

IT 505

IT Technology Technology Learning 505

CIO

DECEMBER 20, 2024

Chief among these is United ChatGPT for secure employee experimental use and an external-facing LLM that better informs customers about flight delays, known as Every Flight Has a Story, that has already boosted customer satisfaction by 6%, Birnbaum notes. Historically United storytellers had to manually edit templates, which took time.

Airline 493

Airline IT Innovation Gaming 493

CIO

OCTOBER 24, 2024

Accurate DEX data illuminate what are the real technology challenges that the organization is facing,” he says. 55% of them say negative experiences with workplace technology impact their mood and morale. A higher percentage of executive leaders than other information workers report experiencing sub-optimal DEX.

IT 448

IT Knowledge Research Technology 448

CIO

DECEMBER 10, 2024

The sheer number of options and configurations, not to mention the costs associated with these underlying technologies, is multiplying so quickly that its creating some very real challenges for businesses that have been investing heavily to incorporate AI-powered capabilities into their workflows.

Banking 436

Banking Gaming Knowledge Technology 436

CIO

MARCH 20, 2025

Korean customers are actively asking questions about how AI can support their business, grow their business, and utilize new technologies. They applied this information to Joule and developed technology that reduces manual work for customers and identifies unnecessary work. That shows how much interest there is in AI in Korea.

Finance 407

Finance Technology Technology Globalization 407

CIO

OCTOBER 29, 2024

Technology continues to advance at a furious pace. When addressed properly , application and platform modernization drives immense value and positions organizations ahead of their competition, says Anindeep Kar, a consultant with technology research and advisory firm ISG.

IT 524

IT Human Resources Advantage Advantage 524

CIO

NOVEMBER 26, 2024

And the industry itself, which has grown through years of mergers, acquisitions, and technology transformation, has developed a piecemeal approach to technology. That’s more than just a philosophical shift; employees need to be trained in how to incorporate this type of information into their day-to-day workflows.

Education 493

Education Security Security Innovation 493

CIO

OCTOBER 30, 2024

Palo Alto Networks, for example, released three AI-powered Copilots that have the power to transform how cybersecurity professionals interact with their technology environments, enabling them to focus on strategic decision-making and complex problem-solving.

Security 477

Security Security Knowledge Data Analysis 477

CIO

OCTOBER 29, 2024

This will require the adoption of new processes and products, many of which will be dependent on well-trained artificial intelligence-based technologies. For example, employees might inadvertently broadcast corporate secrets by inputting sensitive company information or source code into public-facing AI models and chatbots.

Intellectual Property 505

Intellectual Property Loss Restaurants Security 505

CIO

NOVEMBER 7, 2024

We activate the AI just in time,” says Sastry Durvasula, chief information and client services officer at financial services firm TIAA. For example, the company has built a chatbot to help employees with IT service incidents, as well as a virtual agent to provide information for customer service requests. “The timeliness is critical.

IT 498

IT Research Technology Technology 498

CIO

JANUARY 14, 2025

With advanced technologies like AI transforming the business landscape, IT organizations are struggling to find the right talent to keep pace. As the pace of technological advancement accelerates, its becoming increasingly clear that solutions must balance immediate needs with long-term workforce transformation.

IT 468

IT Primary Research Knowledge Research 468

CIO

MARCH 26, 2025

While many organizations have already run a small number of successful proofs of concept to demonstrate the value of gen AI , scaling up those PoCs and applying the new technology to other parts of the business will never work until producing AI-ready data becomes standard practice.

Intellectual Property 356

Intellectual Property Knowledge Win Technology 356

CIO

NOVEMBER 19, 2024

What really matters is determining how to fit every function together to achieve unified goals — chiefly IT and its business counterparts, given the importance technology has organizationwide. It allows businesses to be the best technologically enabled version of themselves,” Upchurch says.

Business 533

Business IT Innovation Technology 533

CIO

NOVEMBER 7, 2024

The status of digital transformation Digital transformation is a complex, multiyear journey that involves not only adopting innovative technologies but also rethinking business processes, customer interactions, and revenue models. Business is too dependent on technology as a key driver for both business value and differentiation.

Benchmarking 482

Benchmarking Innovation Research Gaming 482

CIO

FEBRUARY 27, 2025

CIO Amy Brady wears a vast array of hats in leading KeyBanks Technology, Operations, and Services (KTOS) organization. Then there are the technology changes weve had and the client expectations and operating model changes its always something. Initially, I thought Id do technology for a while and go back to the business side.

Banking 395

Banking IT Innovation Technology 395

CIO

FEBRUARY 21, 2025

There are a lot of moving parts acrossour properties, says Erica White, the companys SVP of technology and strategic innovation. Articles technology strategy of creating integrated, scalable systems has been key to success. One way Article is creating this single pane of glass is by using cloud-based camera technology from Rhombus.

Innovation 436

Innovation Technology Technology Advantage 436

CIO

FEBRUARY 20, 2025

Our experiment demonstrates that network-distributed quantum information processing is feasible with current technology, says Professor David Lucas, principal investigator of the research team, in a press release.

Research 432

Research Technology Technology Information 432

CIO

NOVEMBER 7, 2024

This tool aims to help companies make informed decisions as they develop and implement AI technologies. The government also plans to introduce measures to support businesses, particularly small and medium-sized enterprises (SMEs), in adopting responsible AI management practices through a new self-assessment tool.

Management 488

Management Business Intelligence Intelligence 488