CIO

NOVEMBER 27, 2024

Once the province of the data warehouse team, data management has increasingly become a C-suite priority, with data quality seen as key for both customer experience and business performance. But along with siloed data and compliance concerns , poor data quality is holding back enterprise AI projects.

Benchmarking 529

Benchmarking Hospitals Management Business Intelligence 529

CIO

NOVEMBER 11, 2024

In today’s fast-paced digital environment, enterprises increasingly leverage AI and analytics to strengthen their risk management strategies. By adopting AI-driven approaches, businesses can better anticipate potential threats, make data-informed decisions, and bolster the security of their assets and operations.

Management 221

Management Security Security Advantage 221

CIO

AUGUST 21, 2024

A recent Forrester study shows a growing number of companies feel their workers spend too much time looking for information they need – 40% today vs. 19% just five years ago. AI and related technologies, such as machine learning (ML), enable content management systems to take away much of that classification work from users.

Gaming 503

Gaming Management Algorithm Analysis 503

CIO

OCTOBER 9, 2024

As the technology subsists on data, customer trust and their confidential information are at stake—and enterprises cannot afford to overlook its pitfalls. While it may sound simplistic, the first step towards managing high-quality data and right-sizing AI is defining the GenAI use cases for your business.

Management 538

Management Innovation Security Security 538

CIO

MARCH 19, 2025

Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly. Before that, though, ServiceNow announced its AI Agents offering in September, with the first use cases for customer service management and IT service management, available in November.

Business 530

Business Technology Technology Globalization 530

CIO

SEPTEMBER 27, 2024

I give directions and strategies to the supplier and the partner, and an internal project manager acts as a link. This philosophy has led to the activation of an information system that manages clinical data in the three Emergency surgical centers in Afghanistan through the SDC software platform.

Management 480

Management Hospitals IT Commerce 480

CIO

JANUARY 9, 2025

Enter Akeneo, a global leader in Product Experience Management (PXM) and AI tech stack solutions. At Akeneo, our vision is to empower retailers with a unified platform that transforms fragmented product information into a strategic asset, says Fouache.

Retail 396

Retail Commerce Market Segmentation Innovation 396

CIO

DECEMBER 20, 2024

Chief among these is United ChatGPT for secure employee experimental use and an external-facing LLM that better informs customers about flight delays, known as Every Flight Has a Story, that has already boosted customer satisfaction by 6%, Birnbaum notes. Historically United storytellers had to manually edit templates, which took time.

Airline 493

Airline IT Innovation Gaming 493

CIO

SEPTEMBER 25, 2024

Accenture’s award-winning attack surface management program strengthens the company’s resiliency and security posture. To achieve complete visibility of its IP estate, Accenture merged various technologies into a custom ASM (attack surface management) program. Management of Accenture’s external reputation.

Management 429

Management Security Security Intelligence 429

CIO

JANUARY 13, 2025

Theyre actively investing in innovation while proactively leveraging the cloud to manage technical debt by providing the tools, platforms, and strategies to modernize outdated systems and streamline operations. They achieved these results through a culture that embraces change and a strong digital foundation, he says.

Innovation 526

Innovation Competitive Landscape Security Security 526

CIO

DECEMBER 12, 2024

The implications of the ongoing misperception about the data management needs of AI are huge, Armstrong adds. Organizations ready for AI should be able to automate some of the data management work, he says. It starts to inform the art of the possible. Experimentation doesnt have to be huge, but it breeds familiarity, he says.

IT 504

IT Algorithm Education Capital 504

CIO

AUGUST 28, 2024

Now it’s much more in the spotlight as you’ve got machine identity management, non-human identity management, and post quantum cryptography all becoming hot button items that are going to impact security and compliance across the organization. A single physical device can run hundreds of ephemeral workloads.

Management 444

Management Algorithm Security Security 444

CIO

OCTOBER 24, 2024

Lack of DEX data undermines improvement goals This lack of data creates a major blind spot , says Daren Goeson, SVP of Product Management at Ivanti. A higher percentage of executive leaders than other information workers report experiencing sub-optimal DEX. Managed, measured DEX will ease IT’s workload and make staff more productive.

IT 446

IT Knowledge Research Technology 446

CIO

OCTOBER 17, 2024

And over time I have been given more responsibility on the operations side: claims processing and utilization management, for instance, both of which are the key to any health insurance company (or any insurance company, really). For any health insurance company, preventive care management is critical to keeping costs low.

Management 418

Management Education Knowledge Algorithm 418

CIO

SEPTEMBER 23, 2024

Data management is the key While GenAI adoption certainly has the power to unlock unrealized potential for all healthcare stakeholders, the reality is that the full power is never realized because of outdated data strategy. For more information about EXL’s solutions for the healthcare industry, click here. It is still the data.

Management 434

Management Gaming Knowledge Technology 434

CIO

NOVEMBER 27, 2024

Yet, as transformative as GenAI can be, unlocking its full potential requires more than enthusiasm—it demands a strong foundation in data management, infrastructure flexibility, and governance. The Right Foundation Having trustworthy, governed data starts with modern, effective data management and storage practices.

Security 369

Security Security Innovation Management 369

CIO

DECEMBER 19, 2024

The power of AI operations (AIOps) and ServiceOps, including BMC Helix Discovery , can transform how you optimize IT operations (ITOps), change management, and service delivery. The companys more recent adoption of BMC ServiceOps has transformed change management processes and IT services management (ITSM) success for his organization.

IT 368

IT Intelligence Intelligence Innovation 368

CIO

OCTOBER 30, 2024

The core benefit of Copilots lies in their ability to efficiently provide information and eliminate the need for manual searches, enabling teams to focus on high-stakes tasks. This empowers security professionals to make faster, more informed decisions without overwhelming them with data.

Security 476

Security Security Knowledge Data Analysis 476

CIO

MARCH 25, 2025

Even modest investments in database tooling and paying down some data management debt can relieve database administrators of the tedium of manual updates or reactive monitoring, says Graham McMillan, CTO of Redgate. Another concern is if regulations force holistic model retraining, forcing CIOs to switch to alternatives to remain compliant.

Business 329

Business Security Security Banking 329

CIO

FEBRUARY 20, 2025

Decades-old apps designed to retain a limited amount of data due to storage costs at the time are also unlikely to integrate easily with AI tools, says Brian Klingbeil, chief strategy officer at managed services provider Ensono. CIOs should also use data lakes to aggregate information from multiple sources, he adds.

Business 405

Business Banking Management Innovation 405

CIO

NOVEMBER 26, 2024

It is the central ingredient needed to drive underwriting processes, determine accurate pricing, manage claims, and drive customer engagement. That’s more than just a philosophical shift; employees need to be trained in how to incorporate this type of information into their day-to-day workflows.

Education 493

Education Security Security Innovation 493

CIO

NOVEMBER 5, 2024

A lot of that unstructured information needs to be routed to the right Mastercard customer experience team member as quickly as possible. As more AI innovations come to market, financial institutions can leverage the technology for enhanced services, increased efficiency, and new ways to deliver and manage products.

Commerce 496

Commerce Globalization Innovation Banking 496

CIO

NOVEMBER 7, 2024

We activate the AI just in time,” says Sastry Durvasula, chief information and client services officer at financial services firm TIAA. For example, the company has built a chatbot to help employees with IT service incidents, as well as a virtual agent to provide information for customer service requests.

IT 497

IT Research Technology Technology 497

CIO

FEBRUARY 21, 2025

But because Article was growing so quickly, managing one of the largest student housing portfolios in the US, it needed to be more intentional about operational efficiency. This information is used to make better site planning decisions in the future.

Innovation 435

Innovation Technology Technology Advantage 435

CIO

FEBRUARY 26, 2025

The knowledge management systems are up to date and support API calls, but gen AI models communicate in plain English. That could happen if there are contradictions between a models initial training, its fine tuning, prompts, or its information sources. The information is pushed to them.

IT 532

IT Technology Technology Knowledge 532

CIO

OCTOBER 24, 2024

While LLMs are trained on large amounts of information, they have expanded the attack surface for businesses. Threat actors have their eyes set on AI-powered cybersecurity tools that gather information across data sets, which can include confidential information. Take for instance large language models (LLMs) for GenAI.

Security 482

Security Security Algorithm Globalization 482

CIO

MARCH 20, 2025

Business Data Cloud, released in February , is designed to integrate and manage SAP data and external data not stored in SAP to enhance AI and advanced analytics. They applied this information to Joule and developed technology that reduces manual work for customers and identifies unnecessary work.

Finance 398

Finance Technology Technology Globalization 398

CIO

NOVEMBER 21, 2024

Senior business leaders and CIOs must navigate a complex web of competing priorities, such as managing stakeholder expectations, accelerating technological innovation, and maintaining operational efficiency. Risk management is equally vital, particularly as organizations adopt modern technologies.

Business 458

Business IT Competitive Landscape Matrix 458

CIO

DECEMBER 20, 2024

While NIST released NIST-AI- 600-1, Artificial Intelligence Risk Management Framework: Generative Artificial Intelligence Profile on July 26, 2024, most organizations are just beginning to digest and implement its guidance, with the formation of internal AI Councils as a first step in AI governance.So

Intellectual Property 397

Intellectual Property Security Security Algorithm 397

CIO

NOVEMBER 1, 2024

But the information wasn’t doing anything for them. In other words, this covers everything from how we collect information and who we can share it with, to how long we have to keep it for before getting rid of it.” We have around 250 applications across the organization, and they all create massive amounts of data,” he says.

Management 397

Management Information IT Technology 397

CIO

OCTOBER 29, 2024

“Often, technical leaders don’t devote sufficient time to communication, change management, and stakeholder management,” he observes. Hafez adds that most modernization projects typically fail due to a lack of a realistic expectations, defined requirements, and ineffective change management.

IT 524

IT Human Resources Advantage Advantage 524

CIO

NOVEMBER 1, 2024

In the past, creating a new AI model required data scientists to custom-build systems from a frustrating parade of moving parts, but Z by HP has made it easy with tools like Data Science Stack Manager and AI Studio. And for additional information click here.

Intelligence 448

Intelligence Intelligence Entertainment Algorithm 448

CIO

MARCH 26, 2025

To regularly train models needed for use cases specific to their business, CIOs need to establish pipelines of AI-ready data, incorporating new methods for collecting, cleansing, and cataloguing enterprise information. Further Gartner research conducted recently of data management leaders suggests that most organizations arent there yet.

Intellectual Property 293

Intellectual Property Knowledge Win Technology 293

CIO

DECEMBER 23, 2024

IT leaders had to learn to show a return on investment on everything they do and drive meaningful business outcomes, says Sathish Muthukrishnan, chief information and digital officer with Ally Financial. Kellie Romack, chief digital information officer at ServiceNow, says 2024 has taught her to embrace that reality.

IT 505

IT Technology Technology Learning 505

CIO

JANUARY 13, 2025

Los encuestados estaban igualmente divididos: el 36,3% afirm que las operaciones de datos e inteligencia artificial dependen de la empresa, el 47,2% afirm que el liderazgo tecnolgico tiene las riendas y el 16,5% afirm que tiene otras relaciones de informes, como el liderazgo de transformacin. Cul es el valor del negocio?

Information 395

Information Management Marketing Marketing 395