CIO

JULY 25, 2024

IT managers are often responsible for not just overseeing an organization’s IT infrastructure but its IT teams as well. To succeed, you need to understand the fundamentals of security, data storage, hardware, software, networking, and IT management frameworks — and how they all work together to deliver business value.

Management 493

Management IT Alliance Knowledge 493

CIO

NOVEMBER 27, 2024

Once the province of the data warehouse team, data management has increasingly become a C-suite priority, with data quality seen as key for both customer experience and business performance. But along with siloed data and compliance concerns , poor data quality is holding back enterprise AI projects.

Benchmarking 529

Benchmarking Hospitals Management Business Intelligence 529

CIO

MARCH 25, 2025

Even modest investments in database tooling and paying down some data management debt can relieve database administrators of the tedium of manual updates or reactive monitoring, says Graham McMillan, CTO of Redgate. Another concern is if regulations force holistic model retraining, forcing CIOs to switch to alternatives to remain compliant.

Business 525

Business Security Security Banking 525

CIO

OCTOBER 2, 2024

According to Kari Briski, VP of AI models, software, and services at Nvidia, successfully implementing gen AI hinges on effective data management and evaluating how different models work together to serve a specific use case. Data management, when done poorly, results in both diminished returns and extra costs. “You

Management 529

Management Intellectual Property Annotation Knowledge 529

CIO

NOVEMBER 11, 2024

In today’s fast-paced digital environment, enterprises increasingly leverage AI and analytics to strengthen their risk management strategies. By adopting AI-driven approaches, businesses can better anticipate potential threats, make data-informed decisions, and bolster the security of their assets and operations.

Management 221

Management Security Security Advantage 221

CIO

AUGUST 21, 2024

A recent Forrester study shows a growing number of companies feel their workers spend too much time looking for information they need – 40% today vs. 19% just five years ago. AI and related technologies, such as machine learning (ML), enable content management systems to take away much of that classification work from users.

Gaming 503

Gaming Management Algorithm Analysis 503

CIO

FEBRUARY 27, 2025

Some did manage to scale agile and leverage frameworks to create process standards and improve IT practices. As SaaS and other technology companies began to abandon traditional project management, product-based IT became a bold shift to business value. But many enterprises stopped their agile transformations at this layer.

IT 473

IT Management Technology Technology 473

CIO

OCTOBER 9, 2024

As the technology subsists on data, customer trust and their confidential information are at stake—and enterprises cannot afford to overlook its pitfalls. While it may sound simplistic, the first step towards managing high-quality data and right-sizing AI is defining the GenAI use cases for your business.

Management 538

Management Innovation Security Security 538

CIO

DECEMBER 5, 2024

Yet, the true value of these initiatives is in their potential to revolutionize how data is managed and utilized across the enterprise. For chief information officers (CIOs), the lack of a unified, enterprise-wide data source poses a significant barrier to operational efficiency and informed decision-making.

Knowledge 397

Knowledge Analysis Business Intelligence Gaming 397

CIO

MARCH 26, 2025

To regularly train models needed for use cases specific to their business, CIOs need to establish pipelines of AI-ready data, incorporating new methods for collecting, cleansing, and cataloguing enterprise information. Further Gartner research conducted recently of data management leaders suggests that most organizations arent there yet.

Intellectual Property 484

Intellectual Property Knowledge Win Technology 484

CIO

SEPTEMBER 27, 2024

I give directions and strategies to the supplier and the partner, and an internal project manager acts as a link. This philosophy has led to the activation of an information system that manages clinical data in the three Emergency surgical centers in Afghanistan through the SDC software platform.

Management 480

Management Hospitals IT Commerce 480

CIO

JANUARY 9, 2025

Enter Akeneo, a global leader in Product Experience Management (PXM) and AI tech stack solutions. At Akeneo, our vision is to empower retailers with a unified platform that transforms fragmented product information into a strategic asset, says Fouache.

Retail 396

Retail Commerce Market Segmentation Innovation 396

CIO

DECEMBER 20, 2024

Chief among these is United ChatGPT for secure employee experimental use and an external-facing LLM that better informs customers about flight delays, known as Every Flight Has a Story, that has already boosted customer satisfaction by 6%, Birnbaum notes. Historically United storytellers had to manually edit templates, which took time.

Airline 493

Airline IT Innovation Gaming 493

CIO

MARCH 19, 2025

Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly. Before that, though, ServiceNow announced its AI Agents offering in September, with the first use cases for customer service management and IT service management, available in November.

Business 538

Business Technology Technology Globalization 538

CIO

JANUARY 7, 2025

Transformational CIOs continuously invest in their operating model by developing product management, design thinking, agile, DevOps, change management, and data-driven practices. CIOs must also drive knowledge management, training, and change management programs to help employees adapt to AI-enabled workflows.

Intellectual Property 538

Intellectual Property Education Innovation Security 538

CIO

JANUARY 13, 2025

Theyre actively investing in innovation while proactively leveraging the cloud to manage technical debt by providing the tools, platforms, and strategies to modernize outdated systems and streamline operations. They achieved these results through a culture that embraces change and a strong digital foundation, he says.

Innovation 526

Innovation Competitive Landscape Security Security 526

CIO

DECEMBER 12, 2024

The implications of the ongoing misperception about the data management needs of AI are huge, Armstrong adds. Organizations ready for AI should be able to automate some of the data management work, he says. It starts to inform the art of the possible. Experimentation doesnt have to be huge, but it breeds familiarity, he says.

IT 504

IT Algorithm Education Capital 504

CIO

OCTOBER 24, 2024

Lack of DEX data undermines improvement goals This lack of data creates a major blind spot , says Daren Goeson, SVP of Product Management at Ivanti. A higher percentage of executive leaders than other information workers report experiencing sub-optimal DEX. Managed, measured DEX will ease IT’s workload and make staff more productive.

IT 446

IT Knowledge Research Technology 446

CIO

SEPTEMBER 23, 2024

Data management is the key While GenAI adoption certainly has the power to unlock unrealized potential for all healthcare stakeholders, the reality is that the full power is never realized because of outdated data strategy. For more information about EXL’s solutions for the healthcare industry, click here. It is still the data.

Management 434

Management Gaming Knowledge Technology 434

CIO

OCTOBER 11, 2024

With backing from management and great interest outside the organization, the agency, started a pilot project where three AI tools specially designed for lawyers were tested, compared, and evaluated. “The Then a clear plan was also required for how it should be incorporated into the job, based on clear leadership and change management.

Knowledge 476

Knowledge Analysis Security Security 476

CIO

NOVEMBER 27, 2024

Yet, as transformative as GenAI can be, unlocking its full potential requires more than enthusiasm—it demands a strong foundation in data management, infrastructure flexibility, and governance. The Right Foundation Having trustworthy, governed data starts with modern, effective data management and storage practices.

Security 369

Security Security Innovation Management 369

CIO

DECEMBER 19, 2024

The power of AI operations (AIOps) and ServiceOps, including BMC Helix Discovery , can transform how you optimize IT operations (ITOps), change management, and service delivery. The companys more recent adoption of BMC ServiceOps has transformed change management processes and IT services management (ITSM) success for his organization.

IT 368

IT Intelligence Intelligence Innovation 368

CIO

OCTOBER 30, 2024

The core benefit of Copilots lies in their ability to efficiently provide information and eliminate the need for manual searches, enabling teams to focus on high-stakes tasks. This empowers security professionals to make faster, more informed decisions without overwhelming them with data.

Security 476

Security Security Knowledge Data Analysis 476

CIO

FEBRUARY 20, 2025

Decades-old apps designed to retain a limited amount of data due to storage costs at the time are also unlikely to integrate easily with AI tools, says Brian Klingbeil, chief strategy officer at managed services provider Ensono. CIOs should also use data lakes to aggregate information from multiple sources, he adds.

Business 405

Business Banking Management Innovation 405

CIO

NOVEMBER 26, 2024

It is the central ingredient needed to drive underwriting processes, determine accurate pricing, manage claims, and drive customer engagement. That’s more than just a philosophical shift; employees need to be trained in how to incorporate this type of information into their day-to-day workflows.

Education 493

Education Security Security Innovation 493

CIO

JANUARY 14, 2025

Resulting from senior leader and crew [employee] perspectives, our primary generative AI experimentation thus far has focused on code creation, content creation, and searching and summarizing information. She advises others to take a similar approach. Am I engaging with the business to answer questions?

Intellectual Property 529

Intellectual Property KPI Security Security 529

CIO

NOVEMBER 5, 2024

A lot of that unstructured information needs to be routed to the right Mastercard customer experience team member as quickly as possible. As more AI innovations come to market, financial institutions can leverage the technology for enhanced services, increased efficiency, and new ways to deliver and manage products.

Commerce 496

Commerce Globalization Innovation Banking 496

CIO

NOVEMBER 7, 2024

We activate the AI just in time,” says Sastry Durvasula, chief information and client services officer at financial services firm TIAA. For example, the company has built a chatbot to help employees with IT service incidents, as well as a virtual agent to provide information for customer service requests.

IT 497

IT Research Technology Technology 497

CIO

APRIL 10, 2025

As a result, many organizations, including the US Army, UPS, and MasterCard, have turned to technology business management (TBM) to better align IT spending with business value. The US Office of Management and Budget has also pushed agencies to use TBM practices since 2017.

Business 377

Business Benchmarking Advantage Advantage 377

CIO

FEBRUARY 21, 2025

But because Article was growing so quickly, managing one of the largest student housing portfolios in the US, it needed to be more intentional about operational efficiency. This information is used to make better site planning decisions in the future.

Innovation 435

Innovation Technology Technology Advantage 435

CIO

APRIL 8, 2025

As data-centric AI, automated metadata management and privacy-aware data sharing mature, the opportunity to embed data quality into the enterprises core has never been more significant. Ive seen teams struggle to reconcile information scattered across dozens of disconnected sources, each with its definitions and logic.

Profiling 382

Profiling Advantage Advantage Innovation 382

CIO

OCTOBER 24, 2024

While LLMs are trained on large amounts of information, they have expanded the attack surface for businesses. Threat actors have their eyes set on AI-powered cybersecurity tools that gather information across data sets, which can include confidential information. Take for instance large language models (LLMs) for GenAI.

Security 482

Security Security Algorithm Globalization 482

CIO

NOVEMBER 21, 2024

Senior business leaders and CIOs must navigate a complex web of competing priorities, such as managing stakeholder expectations, accelerating technological innovation, and maintaining operational efficiency. Risk management is equally vital, particularly as organizations adopt modern technologies.

Business 458

Business IT Competitive Landscape Matrix 458

CIO

JANUARY 14, 2025

Understanding and tracking the right software delivery metrics is essential to inform strategic decisions that drive continuous improvement. In todays digital economy, business objectives like becoming a leading global wealth management firm or being a premier destination for top talent demand more than just technical excellence.

Technology 448

Technology Technology Innovation Advantage 448

CIO

DECEMBER 20, 2024

While NIST released NIST-AI- 600-1, Artificial Intelligence Risk Management Framework: Generative Artificial Intelligence Profile on July 26, 2024, most organizations are just beginning to digest and implement its guidance, with the formation of internal AI Councils as a first step in AI governance.So

Intellectual Property 397

Intellectual Property Security Security Algorithm 397