CIO

JANUARY 14, 2025

GenAI can augment workers capabilities, automate complex tasks, and facilitate continuous learning. Knowledge management: GenAI helps organize and retrieve organizational knowledge, making it easier for IT professionals to access the information they need to solve problems and learn new skills. Contact us today to learn more.

IT 467

IT Primary Research Knowledge Research 467

CIO

NOVEMBER 27, 2024

Good data governance has always involved dealing with errors and inconsistencies in datasets, as well as indexing and classifying that structured data by removing duplicates, correcting typos, standardizing and validating the format and type of data, and augmenting incomplete information or detecting unusual and impossible variations in the data.

Benchmarking 529

Benchmarking Hospitals Management Business Intelligence 529

CIO

NOVEMBER 5, 2024

A lot of that unstructured information needs to be routed to the right Mastercard customer experience team member as quickly as possible. We have a new tool called Authorization Optimizer, an AI-based system using some generative techniques but also a lot of machine learning. Companies and teams need to continue testing and learning.

Commerce 496

Commerce Globalization Innovation Banking 496

CIO

APRIL 14, 2025

The key distinction here is that AI can make relatively accurate predictions based on all known information very quickly, but it still lacks the judgment humans have. In fact, having ALL the information can be a handicap. Current AI lacks these attributes and nuanced thinking. But judgment day is coming for AI. The Internet is a tool.

Knowledge 391

Knowledge Intelligence Intelligence Education 391

CIO

DECEMBER 5, 2024

For chief information officers (CIOs), the lack of a unified, enterprise-wide data source poses a significant barrier to operational efficiency and informed decision-making. An analysis uncovered that the root cause was incomplete and inadequately cleaned source data, leading to gaps in crucial information about claimants.

Knowledge 397

Knowledge Analysis Business Intelligence Gaming 397

CIO

OCTOBER 30, 2024

The core benefit of Copilots lies in their ability to efficiently provide information and eliminate the need for manual searches, enabling teams to focus on high-stakes tasks. This empowers security professionals to make faster, more informed decisions without overwhelming them with data.

Security 476

Security Security Knowledge Data Analysis 476

CIO

FEBRUARY 27, 2025

The bombardment of information about the progress of AI is continuous and comes from many fronts with different objectives; either conveying excessive optimism (e.g. superintelligent, conscious AI, etc.) or, on the contrary, drawing dystopian scenarios (e.g. AI that will exterminate humanity).

IT 468

IT Applied Research Technology Technology 468

CIO

DECEMBER 12, 2024

In some use cases, older AI technologies, such as machine learning or neural networks, may be more appropriate, and a lot cheaper, for the envisioned purpose. It starts to inform the art of the possible. Try it, and if it works, you want it, and if it doesnt work, you learn. Innovation often involves a lot of misfires, he adds.

IT 504

IT Algorithm Education Capital 504

CIO

OCTOBER 24, 2024

A higher percentage of executive leaders than other information workers report experiencing sub-optimal DEX. Leverage AI and machine learning capabilities – through endpoint management and service desk automation platforms – to detect data “signals” such as performance trends and thresholds before they become full-blown problems.

IT 446

IT Knowledge Research Technology 446

CIO

DECEMBER 23, 2024

Were moving away from the hype and learning to live with generative AI, he says. IT leaders had to learn to show a return on investment on everything they do and drive meaningful business outcomes, says Sathish Muthukrishnan, chief information and digital officer with Ally Financial. Rather, AI is an augmentation tool.

IT 505

IT Technology Technology Learning 505

CIO

DECEMBER 10, 2024

This data engineering step is critical because it sets up the formal process through which analytics tools will continue to be informed even as the underlying models keep evolving over time. To learn more, visit us here. It requires the ability to break down silos between disparate data sets and keep data flowing in real-time.

Banking 435

Banking Gaming Knowledge Technology 435

CIO

JANUARY 14, 2025

Understanding and tracking the right software delivery metrics is essential to inform strategic decisions that drive continuous improvement. Understanding opportunities and limitations of existing platforms and capabilities informs the city plan to prioritize investments for the growth needed.

Technology 448

Technology Technology Innovation Advantage 448

CIO

FEBRUARY 27, 2025

Brady shared how these moments pushed her out of her comfort zones, the thought processes that went into her decision-making, and the learnings she came away with. I learned so much, I grew so much as an individual, and if I hadnt taken that risk, I wouldnt be where I am today. How did that call come about?

Banking 394

Banking IT Innovation Technology 394

CIO

NOVEMBER 1, 2024

Some examples of AI consumption are: Defect detection and preventative maintenance Algorithmic trading Physical environment simulation Chatbots Large language models Real-time data analysis To find out more about how your business could benefit from a range of AI tools, such as machine learning as a service, click here.

Intelligence 448

Intelligence Intelligence Entertainment Algorithm 448

CIO

JANUARY 9, 2025

Its newly appointed CEO, Romain Fouache, is bringing Australian retailers a collection of cloud-based technologies, including Product Information Management (PIM), Syndication, and Supplier Data Manager capabilities to rapidly scale the depth and maturity of their AI applications.

Retail 396

Retail Commerce Market Segmentation Innovation 396

CIO

NOVEMBER 26, 2024

For that reason, data needs to be centralized, and leaders must encourage and incentivize collaboration between IT, data scientists, and business units to ensure data informs decision-making at every level. Learn more about how to turn your data into actionable insights, visit us here.

Education 493

Education Security Security Innovation 493

CIO

NOVEMBER 21, 2024

the Information Technology Act of 2000), a single AI responsibility or a focused AI act such as that of the EU, does not exist. Learn more about IDC’s research for technology leaders OR subscribe today to receive industry-leading research directly to your inbox. Contact us today to learn more.

Globalization 451

Globalization Innovation Benchmarking Security 451

CIO

DECEMBER 17, 2024

Cloud and the importance of cost management Early in our cloud journey, we learned that costs skyrocket without proper FinOps capabilities and overall governance. Our supplier partners keep sending us their price books, spec sheets and product information every quarter. Because at the end of the day, youll learn from it.

Globalization 396

Globalization Learning Technology Technology 396

CIO

NOVEMBER 27, 2024

As AI solutions process more data and move it across environments, organizations must closely monitor data flows to safeguard sensitive information and meet both internal governance guidelines and external regulatory requirements. To learn more about GenAI and how Cloudera can help you maximize your investments, click here.

Security 369

Security Security Innovation Management 369

CIO

JANUARY 15, 2025

This allows for a more informed and precise approach to application development, ensuring that modernised applications are robust and aligned with business needs. For a deeper understanding of these insights and to learn more about -how your organisation can effectively implement GenAI strategies, we invite you to explore the full report. [1]

Innovation 468

Innovation Win Globalization Security 468

CIO

MARCH 26, 2025

To regularly train models needed for use cases specific to their business, CIOs need to establish pipelines of AI-ready data, incorporating new methods for collecting, cleansing, and cataloguing enterprise information. Further Gartner research conducted recently of data management leaders suggests that most organizations arent there yet.

Intellectual Property 484

Intellectual Property Knowledge Win Technology 484

CIO

JANUARY 30, 2025

Augmented data management with AI/ML Artificial Intelligence and Machine Learning transform traditional data management paradigms by automating labour-intensive processes and enabling smarter decision-making. With machine learning, these processes can be refined over time and anomalies can be predicted before they arise.

Security 424

Security Security Management Finance 424

CIO

NOVEMBER 19, 2024

All industries and modern applications are undergoing rapid transformation powered by advances in accelerated computing, deep learning, and artificial intelligence. Learn from the SVP of Platform, Krish Vitaldevara, at INSIGHT 2024 as he shares how NetApp is making your infrastructure AI-ready.

Management 435

Management Innovation Security Security 435

CIO

DECEMBER 18, 2024

Once the bot has achieved IVR authentication, it can obtain basic information like the bank balance to determine which accounts to mark for further targeting. Instead, they use a basic synthetic voice to figure out IVR navigation and gather basic account information. Often, bots are involved in this process.

Security 370

Security Security Education Banking 370

CIO

DECEMBER 11, 2024

Digital transformation started creating a digital presence of everything we do in our lives, and artificial intelligence (AI) and machine learning (ML) advancements in the past decade dramatically altered the data landscape. Implementing ML capabilities can help find the right thresholds.

Management 417

Management Advantage Advantage Technology 417

CIO

NOVEMBER 6, 2024

Access management is crucial in the legal world because cases depend on financial records, medical records, emails, and other personal information. Ultimately, automating access management strengthens security Relativity learned that manually managing data access is a recipe for delays and human error, both of which create security risks.

Management 366

Management Matrix Security Security 366

CIO

NOVEMBER 7, 2024

Learn more about IDC’s research for technology leaders OR subscribe today to receive industry-leading research directly to your inbox. Contact us today to learn more. Where innovation and agility are key drivers of competitive advantage, traditional IT metrics that shaped IT for the past 50 years are insufficient.

Benchmarking 482

Benchmarking Innovation Research Gaming 482

CIO

APRIL 8, 2025

One thing is clear for leaders aiming to drive trusted AI, resilient operations and informed decisions at scale: transformation starts with data you can trust. Ive seen teams struggle to reconcile information scattered across dozens of disconnected sources, each with its definitions and logic. Data literacy and recognition.

Profiling 382

Profiling Advantage Advantage Innovation 382

CIO

FEBRUARY 6, 2025

This article reflects some of what Ive learned. Think about it: LLMs like GPT-3 are incredibly complex deep learning models trained on massive datasets. Even basic predictive modeling can be done with lightweight machine learning in Python or R. The hype around large language models (LLMs) is undeniable. You get the picture.

Analysis 431

Analysis Retail Predictive Analytics Benchmarking 431

CIO

NOVEMBER 12, 2024

He got there as a result of willingness to test and learn, adopting a growth mindset, and management’s conviction that “where there’s a will, there’s a way” to put genAI to good use. The first is substantive: It’s presumably being used in a meeting to inform some decision aimed at some outcomes.

Learning 273

Learning Knowledge Competitive Information 273

CIO

FEBRUARY 27, 2025

Traditional PMOs must move beyond rigid timelines and delivery metrics to enable continuous value delivery, where contextual intelligence flows across the stack to inform real-time decision-making. Most enterprise IT departments need program managers but need to restate their responsibilities.

IT 473

IT Management Technology Technology 473

CIO

FEBRUARY 27, 2025

Mainframes hold an enormous amount of critical and sensitive business data including transactional information, healthcare records, customer data, and inventory metrics. Protecting data in transit and understanding which sensitive information should be redacted is critical to maintaining compliance.

Security 368

Security Security Advantage Advantage 368

CIO

OCTOBER 28, 2024

In the first half of next year, they will also be able to ask Joule complex questions about their pay slips and receive contextually relevant information. Enhancements to SAP’s AI copilot, Joule, which allow it to guide employees through the onboarding process. Albert added, “today, organizations often have skills in numerous systems.

IT 417

IT Human Resources Intelligence Intelligence 417

CIO

NOVEMBER 14, 2024

Retailers are working hard to attract and retain these employees via several methods, including: Enabling employees to use wearables or even their own mobile devices to perform scanning, mobile point of sale, clienteling, access to product information and location, and inventory and fulfillment information.

Retail 243

Retail Competitive Cyberspace IT 243

CIO

APRIL 10, 2025

We use the framework to make informed invest and divest decisions. Frameworks that provide visibility into our IT spending and its business impact allow us to make more informed, strategic decisions. IT teams should learn what the customer truly requires and how best to serve them, he says.

Business 360

Business Benchmarking Advantage Advantage 360