CIO

NOVEMBER 4, 2024

A June 2023 study by IBM found that 43% of executives use generative AI to inform strategic decisions, accessing real-time data and unique insights. Decision-making based on intuition, common sense, and knowledge is very good and should never be lost. The C-suite is already changing,” Greenstein said.

Business 482

Business Predictive Analytics Startups Learning 482

CIO

JANUARY 12, 2025

A recent report from the Ministry of Communications and Information Technology, King Abdullah University of Science and Technology, and consultancy firm Hello Tomorrow highlights the rapid growth of deep tech startups in Saudi Arabia, with 50% of these startups focusing on AI and IoT.

Startups 448

Startups Innovation Education Capital 448

CIO

MARCH 26, 2025

To regularly train models needed for use cases specific to their business, CIOs need to establish pipelines of AI-ready data, incorporating new methods for collecting, cleansing, and cataloguing enterprise information. Use AI to improve data, and knowledge to improve AI The good news is AI is part of the solution, adds Siz.

Intellectual Property 355

Intellectual Property Knowledge Win Technology 355

CIO

JANUARY 14, 2025

These tools enable employees to develop applications and automate processes without extensive programming knowledge. Knowledge management: GenAI helps organize and retrieve organizational knowledge, making it easier for IT professionals to access the information they need to solve problems and learn new skills.

IT 467

IT Primary Research Knowledge Research 467

CIO

NOVEMBER 26, 2024

Artificial Intelligence can reduce these times through data scanning, obtaining reports or collecting patient information. Generative AI can also share medical advice and data-driven information, giving patients greater access to knowledge of their health status.

Hospitals 390

Hospitals Gaming Knowledge Intelligence 390

CIO

DECEMBER 12, 2024

It starts to inform the art of the possible. You want to build up a set of knowledge, Armstrong says. Experimentation doesnt have to be huge, but it breeds familiarity, he says. If I had to give one piece of tactical advice, it would be like a slow burn, consistent investment and not productizing.

IT 504

IT Algorithm Education Capital 504

CIO

NOVEMBER 27, 2024

We’re trying to get the AI to have the same knowledge as the best employee in the business,” he says. That’s an interesting outlier for traffic information,” says Yahav. Removing context Clean a dataset too thoroughly and you can strip out contextual information that’s crucial to the full picture.

Benchmarking 529

Benchmarking Hospitals Management Business Intelligence 529

CIO

OCTOBER 24, 2024

A higher percentage of executive leaders than other information workers report experiencing sub-optimal DEX. Deploy automation processes and accurate knowledge bases to speed up help desk response and resolution. For more information, see Ivanti’s 2024 Digital Employee Experience Report: A CIO Call to Action.

IT 446

IT Knowledge Research Technology 446

CIO

FEBRUARY 26, 2025

Indicium started building multi-agent systems in mid-2024 for internal knowledge retrieval and other use cases. The knowledge management systems are up to date and support API calls, but gen AI models communicate in plain English. The information is pushed to them. Its too early to give them that autonomy, says Kotovets.

IT 532

IT Technology Technology Knowledge 532

CIO

DECEMBER 10, 2024

This data engineering step is critical because it sets up the formal process through which analytics tools will continue to be informed even as the underlying models keep evolving over time. It requires the ability to break down silos between disparate data sets and keep data flowing in real-time.

Banking 435

Banking Gaming Knowledge Technology 435

CIO

OCTOBER 29, 2024

For example, employees might inadvertently broadcast corporate secrets by inputting sensitive company information or source code into public-facing AI models and chatbots. Human error in data loss Human error remains a critical weak link in d a ta loss. What will your protection be against quantum computing attacks on your data?

Intellectual Property 505

Intellectual Property Loss Restaurants Security 505

CIO

MARCH 25, 2025

While organizations can take steps to prevent confidential information from being used to train AI models, its hard to know what private information is in the model or whether there are options to remove it. It also anonymizes all PII so the cloud-hosted chatbot cant be fed private information.

Business 453

Business Security Security Banking 453

CIO

DECEMBER 10, 2024

Target call center and service operations Call centers, customer service departments, IT service desks, and other support services have significant amounts of data in the form of service tickets, knowledge bases, and user profile information from CRM and HCMS platforms.

Business 538

Business Airline Win Sales 538

CIO

MARCH 19, 2025

These can be PDFs, digital forms, emails, and key information can be located anywhere, and presented in different ways. Customer Service & Support At Dun & Bradstreet, AI agents help customers interact with the information the research company collects on 500 million of the worlds businesses. Thats where agents come in.

Business 531

Business Technology Technology Globalization 531

CIO

NOVEMBER 14, 2024

RAG with Knowledge Graph on CML The RAG with Knowledge Graph AMP showcases how using knowledge graphs in conjunction with Retrieval-augmented generation can enhance LLM outputs even further. It guides users through training and deploying an informed chatbot, which can often take a lot of time and effort.

Learning 221

Learning Knowledge Advantage Advantage 221

CIO

FEBRUARY 27, 2025

Without proper data governance, transparency, and security, customer data, intellectual property, or other sensitive corporate information can be fed into LLM models, risking unintended data leakage. Look for solutions that honor role-based access controls and ensure sensitive information is only accessible to authorized users.

Security 307

Security Security Intellectual Property Data Logging 307

CIO

NOVEMBER 22, 2024

To that end, the financial information and analytics firm is developing APIs and examining all methods for “connecting your data to large memory models.” Using LLMs, the system interprets human intentions and adapts based on experience, integrating organizational knowledge for better decision-making.”

Airline 510

Airline Travel Startups Pharmaceutical 510

CIO

JANUARY 7, 2025

Organizations want a one click technology solution but all too frequently lack the patience, discipline, and knowledge of what is required to make that one click solution a reality. Steven Narvaez, IT consultant and former CIO of the City of Deltona, Fla., There is a huge understanding gap regarding who IT is and what IT does.

IT 468

IT Algorithm Gaming Knowledge 468

CIO

MARCH 18, 2025

The new models are part of the Nvidia AI Enterprise software platform, along with new elements including: Nvidia AI-Q Blueprint, which connects AI agents to enterprise knowledge using Nvidia NeMo Retriever for multimodal information retrieval and Nvidia AgentIQ toolkit for agent and data connections, optimization, and transparency Nvidia AI Data Platform, (..)

Knowledge 348

Knowledge Research Learning Information 348

CIO

OCTOBER 9, 2024

The first phase was leveraging generative AI and conversational AI to power chatbots and help them retrieve information from the knowledge base. Field service knowledge search augmentation. Phase three, Wartgow said, is where things start to get “uniquely Oracle.”

Knowledge 526

Knowledge Finance Information Management 526

CIO

NOVEMBER 21, 2024

Bridging the gap between IT leadership and business strategy For CIOs and technology leaders, aligning IT with business goals demands more than technical knowledge; it requires a thorough understanding of the company’s overarching business objectives, competitive landscape, culture, capabilities, and long-term vision.

Business 458

Business IT Competitive Landscape Matrix 458

CIO

JULY 25, 2024

The exam covers topics such as IT governance, IT risk assessment, risk response and reporting, and information technology and security. A CISSP certification from the ISC can demonstrate your knowledge and abilities around IT security and information assurance.

Management 493

Management IT Alliance Knowledge 493

CIO

OCTOBER 20, 2023

Certified Information Systems Auditor (CISA) Offered through the ISACA, the Certified Information Systems Auditor (CISA) certification is a globally recognized certification for IS audit control. According to PayScale, the average annual salary for CISA certified IT pros is $114,000 per year.

IT 516

IT Knowledge Security Security 516

CIO

JUNE 21, 2024

Released in May 2023, the project — which garnered MITRE a 2024 CIO 100 Award for IT leadership and innovation — is integrated with MITRE’s 65-year-old knowledge base and tools, and has been put into production by more than 60% of its 10,000-strong workforce. API available to projects, Cenkl says.

Data Mining 503

Data Mining Knowledge Innovation Security 503

CIO

MAY 3, 2024

The AI tool dips into the knowledge base used by customer agents to gain access to corporate procedures, as well as data to respond to myriad customer questions. Agents must reference this information to know how to respond to various scenarios.” It can handle routine information gathering and often the first level or two of support.

Win 526

Win Knowledge Human Resources Finance 526

CIO

AUGUST 30, 2024

The best way to accomplish this is through human resources information management (HRIM) and human resources information systems (HRIS) certification. Qualifications: There are no prescribed courses or prerequisites, though five years of experience working with HR tech or information management is recommended.

Human Resources 445

Human Resources Knowledge Education Globalization 445

CIO

MARCH 19, 2025

Shifting to AI-powered support To address these challenges, the company deployed the BMC Helix agentic AI solution that integrates self-service tools, intelligent chat capabilities, and knowledge management.

Finance 195

Finance Knowledge Intelligence Intelligence 195

CIO

JANUARY 6, 2023

Cloud engineers should have experience troubleshooting, analytical skills, and knowledge of SysOps, Azure, AWS, GCP, and CI/CD systems. The role typically requires a bachelor’s degree in information technology or a related field and experience with multiple programming languages.

Knowledge 538

Knowledge Security Security Competitive 538

CIO

MAY 24, 2024

GRC certifications validate the skills, knowledge, and abilities IT professionals have to manage governance, risk, and compliance (GRC) in the enterprise. What are GRC certifications? GRC certs, such as the CGRC and CGEIT, routinely land on lists of certifications earning IT pros higher pay premiums.

Education 448

Education Knowledge Security Security 448

CIO

AUGUST 1, 2024

Many CIOs look outside their organizations to gain additional knowledge, grow their network , and strengthen their understanding of other industries, as well as domains outside of tech, observes Anjali Shaikh, US CIO program experience director for enterprise advisory firm Deloitte.

IT 501

IT Knowledge Benchmarking Security 501

CIO

SEPTEMBER 2, 2024

Like others, he says having a degree shows a candidate has achieved certain knowledge and has certain traits, such as perseverance. Certifications help Cramer advance by demonstrating he has specific knowledge — just as a degree would, he says. He has added several more certifications, mostly around Kubernetes , in recent years.

IT 505

IT Knowledge Education Research 505

CIO

NOVEMBER 14, 2022

Decision support systems definition A decision support system (DSS) is an interactive information system that analyzes large volumes of data for informing business decisions. A DSS leverages a combination of raw data, documents, personal knowledge, and/or business models to help users make decisions. Knowledge-driven DSS.

Data Mining 542

Data Mining Business Analysis Knowledge 542

CIO

MAY 14, 2024

Adobe has unveiled a new artificial intelligence assistant that integrates with its widely used Acrobat PDF software, promising to help enterprise workers save hours each week by making it easier to extract insights and information from digital documents. AI assistant really helps our employees work smarter,” she said.

Knowledge 448

Knowledge Research Sales Intelligence 448

CIO

MARCH 19, 2025

We leverage data to increase the pace of evaluating the clinical information necessary to underwrite on behalf of our partners, and continuous research into new and novel approaches to applying data to our business processes. In the growth area, we also use data to accelerate the cycle time of our external-facing business processes.

Globalization 243

Globalization Education Knowledge Loss 243

CIO

NOVEMBER 1, 2024

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age. Gen AI is quite different because the models are pre-trained,” Beswick explains.

IT 458

IT Globalization Technology Technology 458

CIO

OCTOBER 27, 2023

Although this is an entry-level certification, it’s recommended to have six months of exposure to the AWS cloud and knowledge of core AWS services, use cases, billing, pricing models, security concepts, and how cloud impacts the business. For more information, see “ CSM certification: What you need to know.”

IT 508

IT Knowledge Security Security 508

CIO

APRIL 12, 2024

And while the company prides itself on the wide knowledge of its store employees, no one can be an expert on every product a store sells. A new support tool, Hey GURA, combines generative AI with headsets to provide store employees with all kinds of information on the fly. It makes the team member much more efficient.”

Retail 435

Retail Commerce Knowledge Innovation 435