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IT leaders’ top 9 takeaways from 2024

CIO

IT leaders had to learn to show a return on investment on everything they do and drive meaningful business outcomes, says Sathish Muthukrishnan, chief information and digital officer with Ally Financial. The past year was another one of rapid change, as economic cycles, business trends, and technology itself evolved at a breakneck pace.

IT 505
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Data center provider fakes Tier 4 data center certificate to bag $11M SEC deal

CIO

Deepak Jain, 49, of Potomac, was the CEO of an information technology services company (referred to in the indictment as Company A) that provided data center services to customers, including the SEC,” the US DOJ said in a statement. million contract with the US Securities and Exchange Commission (SEC). By then, the Commission had spent $10.7

Profiling 458
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What Artificial Intelligence can Help Businesses Manage Their Online Profiles

Smart Data Collective

A lot of organizations don’t recognize the role that AI technology can play when it comes to business management, improving customer relationships and managing your business’s online profile. It’s hard to have success with prospective customers when your online profiles don’t promote success.

Profiling 361
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CBAP certification: A high-profile credential for business analysts

CIO

But first, let’s look at where CBAP fits into the landscape of IIBA’s credentials, and learn about the body of knowledge CBAP-certified business analysts are expected to master. CBAP vs. CCBA vs. ECBA CBAP is the most advanced of IIBA’s core sequence of credentials for business analysts. It was first published in 2005 and is continuously updated.

Profiling 417
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8 big IT failures of 2023

CIO

The FAA maintains a database called Notice to Air Missions (NOTAM) that provides an automated, centralized source of information about things like closed runaways or equipment outages at various airports, or hazards along different routes. IT provides the plumbing for just about every company in existence today.

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Personalization and Customer Profiling with AI-Driven Helpdesk Software

Smart Data Collective

Through the analysis of data and the creation of detailed customer profiles, businesses can anticipate the needs of their clientele and provide customized solutions, fostering a strong bond between the brand and its customers. By crafting in-depth customer profiles, you acquire an understanding of what motivates each individual customer.

Profiling 306
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Women IT leaders take center stage

CIO

All leaders need to be visible: You cannot brand yourself as a thought leader if you’re not publicly sharing your thoughts,” says Kristen Lamoreaux, president and CEO of Lamoreaux Search and founder of SIM Women, part of the Society for Information Management. “All You may get a pat on the back, and the recognition might last 10 minutes.

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