CIO

FEBRUARY 27, 2025

Most IT departments are under-resourced and left to debate what capabilities, improvements, and fixes to prioritize. Past shifts to agile methodologies helped as teams now had a product owne r to prioritize backlogs and adopted agile principles that empowered them to commit to a realistic amount of work.

IT 473

IT Management Technology Technology 473

CIO

NOVEMBER 19, 2024

Most IT and business executives recognize the necessity of close alignment. They understand that their strategies, capabilities, resources, and management systems should be configured to support the enterprise’s overarching purpose and goals. Is your IT organization doing all it can to build strong alignment with business leaders and colleagues?

Business 533

Business IT Innovation Technology 533

CIO

NOVEMBER 21, 2024

For instance, CIOs in industries like financial services need to monitor how competitors leverage AI for fraud detection or offer personalized services to inform their IT strategies. In our fast-changing digital world, it’s essential to sync IT strategies with business objectives for lasting success.

Business 458

Business IT Competitive Landscape Matrix 458

CIO

JANUARY 14, 2025

With advanced technologies like AI transforming the business landscape, IT organizations are struggling to find the right talent to keep pace. The problem isnt just the shortage of qualified candidates; its the lack of alignment between the skills available in the workforce and the skills organizations need. Take cybersecurity, for example.

IT 467

IT Primary Research Knowledge Research 467

CIO

FEBRUARY 27, 2025

Brady shared how these moments pushed her out of her comfort zones, the thought processes that went into her decision-making, and the learnings she came away with. CIO Amy Brady wears a vast array of hats in leading KeyBanks Technology, Operations, and Services (KTOS) organization. What attracted you to the industry, and whats made you stay?

Banking 394

Banking IT Innovation Technology 394

CIO

NOVEMBER 1, 2024

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age. With Databricks, the firm has also begun its journey into generative AI.

IT 458

IT Globalization Technology Technology 458

CIO

FEBRUARY 26, 2025

All of this creates new challenges, on top of those already posed by the gen AI itself. Plus, unlike traditional automations, agentic systems are non-deterministic. This puts them at odds with legacy platforms, which are universally very deterministic. If you want to strike oil, you have to drill through the granite to get to it.

IT 532

IT Technology Technology Knowledge 532

CIO

NOVEMBER 14, 2024

Data scientists and AI engineers have so many variables to consider across the machine learning (ML) lifecycle to prevent models from degrading over time. It guides users through training and deploying an informed chatbot, which can often take a lot of time and effort.

Learning 221

Learning Knowledge Advantage Advantage 221

CIO

OCTOBER 28, 2024

In the first half of next year, they will also be able to ask Joule complex questions about their pay slips and receive contextually relevant information. Enhancements to SAP’s AI copilot, Joule, which allow it to guide employees through the onboarding process. Albert added, “today, organizations often have skills in numerous systems.

IT 417

IT Human Resources Intelligence Intelligence 417

CIO

NOVEMBER 1, 2024

One of the world’s largest risk advisors and insurance brokers launched a digital transformation five years ago to better enable its clients to navigate the political, social, and economic waves rising in the digital information age. With Databricks, the firm has also begun its journey into generative AI.

IT 395

IT Globalization Technology Technology 395

CIO

OCTOBER 31, 2024

Question the status quo and learn from the best while critically dealing with hype topics such as AI in order to make informed decisions,” he adds. It all starts with a sense of presence, both remote and local. Reitz has set up a global service model with hubs in three time zones that operate according to the follow-the-sun approach.

Globalization 334

Globalization IT Commerce Innovation 334

CIO

APRIL 25, 2024

CIOs in every vertical can take a tip or two from the lessons LinkedIn learned along the way. So the social media giant launched a generative AI journey and is now reporting the results of its experience leveraging Microsoft’s Azure OpenAI Service. The initial deliverables “felt lacking,” Bottaro said. Not enough dots were being connected.”

Learning 524

Learning IT Profiling Technology 524

CIO

NOVEMBER 4, 2024

The critical element lies in automating these steps, enabling rapid, self-learning iterations that propel continued improvement and innovation.” A June 2023 study by IBM found that 43% of executives use generative AI to inform strategic decisions, accessing real-time data and unique insights.

Business 482

Business Predictive Analytics Startups Learning 482

CIO

AUGUST 27, 2024

A lawsuit filed in a Texas federal court on Friday is a good illustration of the problems that can arise when two competitors — or even potential competitors — sign Non-Disclosure and Access Agreements (NDAAs) to share sensitive information to ostensibly help mutual customers. Rather, the complaint alleges that they misused the information.

Information 418

Information Intellectual Property Knowledge Technology 418

CIO

NOVEMBER 27, 2024

Good data governance has always involved dealing with errors and inconsistencies in datasets, as well as indexing and classifying that structured data by removing duplicates, correcting typos, standardizing and validating the format and type of data, and augmenting incomplete information or detecting unusual and impossible variations in the data.

Benchmarking 529

Benchmarking Hospitals Management Business Intelligence 529

CIO

JUNE 11, 2024

A 1958 Harvard Business Review article coined the term information technology, focusing their definition on rapidly processing large amounts of information, using statistical and mathematical methods in decision-making, and simulating higher order thinking through applications.

IT 511

IT Brainstorming Human Resources Technology 511

CIO

NOVEMBER 14, 2024

Retailers are working hard to attract and retain these employees via several methods, including: Enabling employees to use wearables or even their own mobile devices to perform scanning, mobile point of sale, clienteling, access to product information and location, and inventory and fulfillment information.

Retail 243

Retail Competitive Cyberspace IT 243

CIO

JULY 25, 2024

IT managers are often responsible for not just overseeing an organization’s IT infrastructure but its IT teams as well. To succeed, you need to understand the fundamentals of security, data storage, hardware, software, networking, and IT management frameworks — and how they all work together to deliver business value.

Management 493

Management IT Alliance Knowledge 493

CIO

AUGUST 5, 2024

Catholic Health received notification from CrowdStrike with information about the remediation, which had to be applied manually to hundreds of servers, Mainiero says. Mike Mainiero was awakened at around 2 a.m. on July 19 by someone on his incident response team. So it definitely impacted the end users but not the patients.

Learning 514

Learning Hospitals Security Security 514

CIO

OCTOBER 24, 2024

While LLMs are trained on large amounts of information, they have expanded the attack surface for businesses. It can also create cyber threats that are harder to detect than before, such as AI-powered malware, which can learn from and circumvent an organization’s defenses at breakneck speed. IT leaders are placing faith in AI.

Security 482

Security Security Algorithm Globalization 482

CIO

AUGUST 1, 2024

By making connections, CIOs can continuously add value to their organization and their career by learning from colleagues and peers.” MIT Center for Information Systems Research The MIT Center for Information Systems Research (MIT CISR) operates as a research center in Sloan School of Management at the Massachusetts Institute of Technology.

IT 501

IT Knowledge Benchmarking Security 501

CIO

JULY 2, 2024

This approach to better information can benefit IT team KPIs in most areas, ranging from e-commerce store errors to security risks to connectivity outages,” he says. Many AI systems use machine learning, constantly learning and adapting to become even more effective over time,” he says. Check out the following 10 ideas.

IT 538

IT Algorithm Commerce Security 538

CIO

JULY 26, 2024

Whether you’ve survived the CrowdStrike incident or didn’t use CrowdStrike and are merely seeing the impact to others, taking time to learn lessons from this event is vital. After all, if you couldn’t recover easily from this, then you may be lost trying to recover from a ransomware attack.

IT 516

IT Learning Information Business 516

CIO

NOVEMBER 5, 2024

A lot of that unstructured information needs to be routed to the right Mastercard customer experience team member as quickly as possible. We have a new tool called Authorization Optimizer, an AI-based system using some generative techniques but also a lot of machine learning. We live in an age of miracles. Is AI a problem-solver?

Commerce 496

Commerce Globalization Innovation Banking 496

CIO

MAY 22, 2024

Ultimately, like any new tool that you implement in any environment, essentially it comes down to learning it and knowing how to get the best out of it,” he says. Nearly half of respondents pointed to challenges with showing its value. They need to be shown how to really use the tool in order to use it effectively,” he says. “A

IT 538

IT Education Technology Technology 538

CIO

AUGUST 6, 2024

With business data in silos or hidden in dark corners of an organization’s IT systems, modern AI tools won’t have the information they need to return good results, he notes. Nearly four in 10 CIOs surveyed recently in a recent CIO Sentiment Survey by IDC said they expect to overspend on digital infrastructure over the next 18 months.

IT 532

IT Innovation Capital Win 532

CIO

MAY 20, 2024

Artificial intelligence and machine learning Unsurprisingly, AI and machine learning top the list of initiatives CIOs expect their involvement to increase in the coming year, with 80% of respondents to the State of the CIO survey saying so. Other surveys offer similar findings. 1 priority among its respondents as well.

IT 533

IT Data Analysis Security Security 533

CIO

SEPTEMBER 3, 2024

It wasn’t long ago that Duke University Health System shopped around to fill out its IT ranks much like any organization, seeking candidates with strong technical chops and prior experience in core systems. Today, its top IT hires have quite a different pedigree.

Business 476

Business IT Education Finance 476

CIO

JUNE 13, 2024

That’s what a number of IT leaders are learning of late, as the AI market and enterprise AI strategies continue to evolve. Dayforce uses AI and related technologies for several functions, with machine learning helping to match employees at client companies to career coaches. It could be a very, very low barrier to entry.”

IT 493

IT Capital Gaming Learning 493

CIO

JUNE 25, 2024

As enterprises continue to plan, expand, or evolve their digital transformation efforts and shifts to the cloud, many are likely relying on IT consultants or considering hiring them for help. Here are some tips for getting the most value from using IT consultants and ensuring that the engagement is successful and aligned with your objectives.

IT 461

IT Intellectual Property Advantage Advantage 461

CIO

SEPTEMBER 27, 2024

I’m looking for someone who will come in with a new perspective and be curious to learn.” Use Reddit, the company website, or your recruiter to learn how technically savvy they want you to be,” says Elliot. At a high-level interview, they want to know you can learn, admit your mistakes, and take responsibility.

IT 478

IT Due Diligence Research Sports 478

CIO

JANUARY 2, 2024

And we’re learning as we go. He’s determined to keep up, finding ways to help his staffers be more agile in using AI to accelerate insights that inform innovation. Create dynamic, flexible teams Alignment only gets IT so far, though. To ensure results, some CIOs say they’re creating teams that can easily pivot as business needs change.

IT 542

IT Innovation Security Security 542

CIO

DECEMBER 17, 2024

Cloud and the importance of cost management Early in our cloud journey, we learned that costs skyrocket without proper FinOps capabilities and overall governance. Cloud and the importance of cost management Early in our cloud journey, we learned that costs skyrocket without proper FinOps capabilities and overall governance.

Globalization 396

Globalization Learning Technology Technology 396

CIO

FEBRUARY 19, 2024

Officials at the North Carolina Department of Information Technology found themselves in a position familiar to most IT organizations: aware of the need to do more to attract IT workers given that they — like most employers — faced fierce competition for talent.

IT 516

IT Education Research Globalization 516

CIO

JULY 23, 2024

This included systems that, developed in Cobol, connected private information from a “dizzying number of agencies” — which is why the Government Accountability Office in 2019 flagged it as among the 10 systems most in need of modernization. As a digital transformation leader and former CIO, I carry a healthy dose of paranoia.

IT 535

IT Security Security Innovation 535

CIO

SEPTEMBER 19, 2024

We are fortunate to be able to stand on the shoulders of giants and learn from others’ experiences in the space.” Analyst firm Forrester named AI agents as one of its top 10 emerging technologies this year, but it has a warning for companies focused on adopting them: Don’t go it alone. Kumar adds.

IT 518

IT Knowledge Algorithm Technology 518