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5 top business use cases for AI agents

CIO

The technology is relatively new, but all the major players are already on board. Even accounting for necessary human oversight, the process is moving faster every day. In December, Langbase released a state of AI agents report, based on over 3,400 responses from executives and technology professionals.

Business 538
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Elia Group develops future-proof technology to steer decarbonization

CIO

However, in terms of in-house technology, the Belgian company’s carbon footprint data used to be stored on spreadsheets, while quality control was performed manually, limiting the Elia Group’s ability to calculate the Scope 3 upstream emissions released for all their assets.

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11 top HRIS certifications to boost your career

CIO

As HR technology evolves, professionals in the sector need to understand not only how the solutions function, but how to extract the most benefit from emerging system capabilities. The best way to accomplish this is through human resources information management (HRIM) and human resources information systems (HRIS) certification.

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UPS delivers customer wins with generative AI

CIO

Bala Subramanian, chief digital and technology officer at UPS, sees the company’s foray into generative AI as not only a winner for its customer contact center agents but something to be introduced to other business processes in the near future, he says.

Win 526
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3 ways CIOs should drive the future of work

CIO

To align on terminology, I share Gartner’s definition , “The future of work describes changes in how work will get done over the next decade, influenced by technological, generational, and social shifts,” and then ask them to reconsider this greater scope. Here are three technology areas CIOs should focus on.

Knowledge 536
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Implications of generative AI for enterprise security

CIO

A technology inflection point Generative AI operates on neural networks powered by deep learning systems, just like the brain works. These systems are like the processes of human learning. So fast that in just six months, the popularization of Generative AI tools is already reaching a technology inflection point.

Security 467
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4 skills that can help companies thrive with AI

CIO

Organizations investing in artificial intelligence should never lose sight of one constraint: Capturing value from the technology ultimately comes down to the skills of people tasked with using it. Every day, knowledge workers are teaming up in new ways with intelligent machines.