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Exploration to elimination: CIO road map for adaptive technology portfolios

CIO

Enter the Technology Investment Matrix — a holistic approach that spans four key phases: exploration, exploitation, evolution, and elimination. The Technology Investment Matrix isn’t just a framework — it’s a mindset that empowers IT leaders to build adaptive technology portfolios that balance innovation with practicality.

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Freshworks’ annual benchmark report outlines key trends evolving IT service management

CIO

Understanding the global landscape: how organizations are tapping IT services to support workflow From customer relationship management (CRM) to HR, organizations are always looking for ways to work more efficiently. To address this issue, operators may look into implementing a priority matrix to streamline ticket queue management.

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CBRE’s Sandeep Davé on accelerating your AI ambitions

CIO

Recently, the company announced a significant milestone : deploying its AI-enabled Smart Facilities Management Solutions at more than 20,000 Global Workplace Solutions client sites, totaling 1 billion square feet. He’s referring to Alison Bell, CBRE’s global head of digital and technology strategy acceleration and digital partnerships.

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What is NLP? Natural language processing explained

CIO

Eli Lilly overcomes translation bottleneck: With global teams working in a variety of languages, the pharmaceutical firm developed Lilly Translate, a home-grown NLP solution, to help translate everything from internal training materials and formal, technical communications to regulatory agencies.

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New US CIO appointments, March 2022

CIO

Sanofi selects Lakshmi Eleswarpu as SVP & Global CIO. Lakshmi Eleswarpu, SVP & Global CIO, Sanofi Sanofi. Sanofi is a $40B global healthcare company with a presence in over 100 countries, that produces consumer healthcare products, medicines and vaccines. Matrix Medical Network Selects Tom Catchings as CIO.

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6 steps to measure the business value of IT

CIO

Plus, there’s often a lack of affinity for meaningful KPIs, both in IT and in the specialist departments, says Jürgen Stoffel, CIO at global reinsurer Hannover Re. Against this background, the consultants developed a 3×3 matrix structured according to IT- and business-oriented key figures.

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Data supply-chain transformation: Aligning to win

CIO

Responsibilities for data should align with existing core functions; for example, Legal should remain responsible to ensure compliance with current and evolving global standards like privacy, storage/transport, etc. Utilization of a RACI matrix is useful in aligning responsibilities with roles.

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