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5 tips for better business value from gen AI

CIO

Target call center and service operations Call centers, customer service departments, IT service desks, and other support services have significant amounts of data in the form of service tickets, knowledge bases, and user profile information from CRM and HCMS platforms.

Business 538
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CBAP certification: A high-profile credential for business analysts

CIO

But first, let’s look at where CBAP fits into the landscape of IIBA’s credentials, and learn about the body of knowledge CBAP-certified business analysts are expected to master. As you might expect, the requirements get more extensive as you climb the ladder: CBAP requires more training, work experience, and knowledge area expertise.

Profiling 417
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Artificial Intelligence and Big Data in Higher Education: Promising or Perilous?

Smart Data Collective

What exactly is artificial intelligence (AI) and what business does it have in higher education? Simply put, AI is an attempt to emulate human knowledge by programming extensive rules into computers. In saying so, the application of AI within higher education brings to light a mutually beneficial relationship between the two.

Education 273
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10 generative AI certs and certificate programs to grow your skills

CIO

Certified Generative AI Specialist (CGAI) Offered through the Chartered Institute of Professional Certifications, the Certified Generative AI specialist (CGAI) certification is designed to teach you the in-depth knowledge and skills required to be successful working with generative AI.

Knowledge 516
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Scrum master certification: Top 13 certs for agile pros

CIO

Getting certified in agile or a related framework, such as Scrum, can help demonstrate you have the skills and knowledge to lead a Scrum team in the organization as a Scrum master. Certifications help validate that you have the right knowledge, expertise, and skill to work on a Scrum development team in a tech organization.

Alliance 432
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10 most popular IT certifications for 2023

CIO

Whether in cybersecurity, software development, networking, or any other IT specialty, certifications can raise your career profile and help employers identify your areas of expertise and confirm that you have the right skills for the job. Certifications are a great way for IT pros to pave a path to a specific career in tech.

IT 468
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ECBA certification: An entry-level credential for business analysts

CIO

According to the organization, the ECBA covers the foundational knowledge and competencies on business analysis for this in-demand field. But first, let’s look at where ECBA fits into the landscape of IIBA’s credentials, and learn about the body of knowledge ECBA-certified business analysts are expected to master.

Business 435