2023

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The Future is Here: Testing out ChatGPT with Win/Loss Analysis

Crayon

This is a Crayon guest post from one of our partners, PSP Enterprises. Visit the Crayon Partner Directory to learn more!

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10 cloud strategy questions every IT leader must answer

CIO

It’s no longer a question of whether organizations are moving to the cloud but rather how well it’s going. Cloud isn’t that shiny new object in the distance, full of possibility. It’s come down to earth — sometimes with an unexpected thud onto the wrong side of a company’s balance sheet. “There are so many people who bought into cloud without thinking through the real reasons why they were doing this and what they wanted to accomplish,” says David Mitchell Smith, distinguished vice president and

IT 544
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8 Key Steps to Help You Spot Competitor Analysis Trends in 2023

Crayon

While they might be a thorn in your side, your competitors aren’t special. They, like every other business on the planet, are coming into 2023 with all kinds of newfangled ideas. The optimists are plotting means by which AI can be leveraged to incite hypergrowth and the pessimists are streamlining and building efficiencies to help weather a potential recession.

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7 sins of digital transformation

CIO

As CIOs prepare for the next wave of digital transformation, they must demonstrate shorter-term business impacts from technology investments and achieve larger innovation goals that evolve the organization’s business model. But perhaps more importantly, they must learn from their previous big digital wins — and avoid repeating all-too-frequent mistakes that cause transformations to fail or lag behind expectations.

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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Oracle updates Fusion Cloud suites to aid healthcare firms

CIO

Oracle has updated several applications within its various Fusion Cloud suites in order to align them toward supporting use cases for its healthcare enterprise customers. These updates, which include changes to multiple applications within its Enterprise Resource Planning (ERP), Human Capital Management (HCM), Enterprise Performance Management (EPM), and Supply Chain and manufacturing (SCM) Fusion Clouds, are expected to help healthcare enterprises unify operations and improve patient care, Orac

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7 cloud market trends and how they will impact IT

CIO

The cloud market has been a picture of maturity of late. The pecking order for cloud infrastructure has been relatively stable, with AWS at around 33% market share, Microsoft Azure second at 22%, and Google Cloud a distant third at 11%. (IBM, Oracle, and Salesforce are in the 2-3% range.) Revenue growth remains solid across the industry, but slowing somewhat, with none of the Big 3 outperforming the others enough to materially alter the balance of power.

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AI and generative AI are revolutionizing manufacturing…here’s how

CIO

Manufacturing has been a longstanding pillar of progress for humankind. From the Industrial Revolution over 200 years ago to today, manufacturing has had a profound impact on our lives, made possible by its unrelenting innovation. Now, manufacturing is facing one of the most exciting, unmatched, and daunting transformations in its history due to artificial intelligence (AI) and generative AI (GenAI).

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The 4 most overhyped technologies in IT

CIO

Most CIOs and IT staffers remain, at heart, technologists, with many proclaiming their interest in shiny new tech toys. They may publicly preach “No technology for technology’s sake,” but they still frequently share their fascination with the latest tech gadgets. They’re not the only ones enthralled by tech. With technology and tech news now both pervasive and mainstream, many outside of IT — from veteran board members to college-age interns — are equally enthusiastic about bleeding-edge technol

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10 digital transformation questions every CIO must answer

CIO

Digital transformation has become an essential part of business success. Yet, organizations still struggle with getting it right. According to TEKsystems’ 2023 State of Digital Transformation , 41% of organizations’ digital transformation (DX) initiatives have failed to achieve their desired outcomes. Another study, the 2023 State of the Intelligent Information Management Industry , turned up similar numbers, finding that one-third of companies have yet to achieve significant success with their

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Gain a Competitive Edge With This Scenario Planning Toolkit

In a world where uncertainty and change are constant, scenario planning empowers companies with the agility and competitive edge needed to thrive. Download the toolkit to fortify your business strategy , set up your competitive positioning , and ensure your company is poised to respond to any future scenario.

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Beyond DevSecOps: Why fintech companies need to consider DevSecRegOps

CIO

It’s no secret that banks and fintech companies must meet compliance and regulatory standards that are much stricter than what traditional tech companies are forced to comply with. The question becomes: How do you meet strict regulatory and compliance standards while keeping up with the rapid pace of innovation in technology? As the vice president of enterprise architecture and technology strategy at Discover Financial Services, I think about this question often as we work to design our tech sta

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Oracle’s Fusion Cloud CX, ERP, and SCM get generative AI features

CIO

Just months after partnering with large language model-provider Cohere and unveiling its strategic plan for infusing generative AI features into its products, Oracle is making good on its promise at its annual CloudWorld conference this week in Las Vegas. Nearly all of Oracle’s Fusion Cloud suites — including Cloud Customer Experience (CX), Human Capital Management (HCM), Enterprise Resource Planning (ERP) and Supply Chain Management (SCM) — are being updated with the company’s Oracle Cloud Infr

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The dark arts of digital transformation — and how to master them

CIO

Resistance to digital transformation comes in many forms. And sometimes it takes a wizard — or a CIO with a satchel of magic tricks — to overcome them. You’ll need to persuade employees and middle management to leave their comfort zones and change how they operate. You may find yourself stuck in bureaucratic quagmires or be forced to battle a ‘not built here’ mindset.

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3 key digital transformation priorities for 2024

CIO

The analyst reports tell CIOs that generative AI should occupy the top slot on their digital transformation priorities in the coming year. Moreover, the CEOs and boards that CIOs report to don’t want to be left behind by generative AI, and many employees want to experiment with the latest generative AI capabilities in their workflows. This year’s technology darling and other machine learning investments have already impacted digital transformation strategies in 2023 , and boards will expect CIOs

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Are Your Impact Comms Resonating With Stakeholders?

Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.

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10 digital transformation roadblocks — and 5 tips for overcoming them

CIO

In today’s fast-paced business world, companies are striving to harness the power of digital technologies to reinvent their operations, enhance customer experiences, drive innovation, and thereby create value for stakeholders. But the hard truth is that many digital initiatives fail to deliver results. Transformation efforts can be derailed for any number of reasons, but there are several common themes as to why digital initiatives fall short — and most revolve around leadership.

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Why adaptability is the new digital transformation

CIO

The past decade in IT has been all about digital transformation. Under the aegis of digital transformation, IT initiatives have become more customer-centric, with a greater emphasis on people, not technology — all in an effort to redefine how the organization operates and to ensure it can keep up with the pace of change, capable of dealing with challenges and taking advantage of opportunities as they arise.

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Low-code: An Accelerator for Digital Transformation

CIO

Digital transformation is expected to be the top strategic priority for businesses of all sizes and industries, yet organisations find the transformation journey challenging due to digital skill gap, tight budget, or technology resource shortages. Amidst these challenges, organisations turn to low-code to remain competitive and agile. Taking the programmer out of software development, low-code provides tools that enable people with minimal training and coding skills to create and adapt applicati

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How to capitalize on ‘Trustworthy AI’

CIO

When a new wave of technology innovation seems to be breaking over the horizon, the fear of missing out — FOMO — can drive hasty decisions on new IT investments. Recent, rapid advances in artificial intelligence (AI) may represent one of the biggest FOMO moments ever , so, it’s critical that decision-makers get out in front of the wave and figure out how to implement Trustworthy AI.

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7 Strategies to Gather (and Actually Use) Competitive Intel from Employees

Leaders in competitive intel know that the employees who interact with customers and prospects every day hold valuable competitive insights that could help win sales. But they don’t have a good plan or system to gather, organize, and share these insights with the stakeholders who need them. In this eBook, we outline 7 strategies to make it easier to build and scale an employee sharing program that will drive competitive advantage.

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7 ways diversity and inclusion help teams perform better

CIO

Diversity, equity, and inclusion have become important social issues. In the wake of the George Floyd and Breonna Taylor murders of 2020, companies made massive, highly publicized efforts to correct for systemic bias and improve the mix of race, gender, and lived experiences in the workplace. According to a recent study from Pew Research, most employed adults in the US think this is a good thing.

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11 most in-demand gen AI jobs companies are hiring for

CIO

Generative AI is quickly changing the landscape of the business world, with rapid adoption rates across nearly every industry. Businesses are turning to gen AI to streamline business processes, develop proprietary AI technology, and reduce manual efforts in order to free up employees to take on more intensive tasks. A recent survey of senior IT professionals from Foundry found that 57% of IT organizations have identified several areas for gen AI use cases, 25% have started pilot programs, and 41

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What you need to know about Okta’s security breach

CIO

On October 20, 2023, Okta Security identified adversarial activity that used a stolen credential to gain access to the company’s support case management system. Once inside the system, the hacker gained access to files uploaded by Okta customers using valid session tokens from recent support cases. As a result of using the extracted tokens from the Okta support system and support cases, the threat actor subsequently gained complete access to many of their customers’ systems.

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10 emerging innovations that could redefine IT

CIO

The pace of innovation is relentless. CIOs must watch for the next generation of emerging technologies because new software can go from the dreams of some clever coder to an essential part of every IT shop in the blink of an eye. Once wild and seemingly impossible notions such as large language models, machine learning, and natural language processing have gone from the labs to the front lines.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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8 tips for cultivating a winning IT culture

CIO

Winning IT organizations aren’t built in a day. Long-term success is generally the result of leaders who make a committed effort to connect directly with their teams, rather than simply issuing memos, edicts, and other top-down commands. Employees want to work for leaders who inspire them, engage them, challenge them, and give them opportunities to grow and be effective, says Ola Chowning, a partner with technology research and advisory firm ISG.

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CarMax drives business value with GPT-3.5

CIO

Generative AI such as ChatGPT has of late captured the imagination of business leaders across industries. While enterprise IT orgs by and large are taking a measured approach , some early movers are showing impressive results. CarMax’s IT team, for one, has been working with Microsoft and OpenAI to leverage GPT-3.x for business value even before ChatGPT became a household name.

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Addressing the insecurity of verified identities

CIO

Cybersecurity has been identity-centric since the first username and password appeared. During the infancy of personal computers, user identification was considerably simpler. At that time, workplace technology was physically confined to an office and the business network (if one existed). The only people with access were employees and maybe office cleaning staff.

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Want AI? Here’s how to get your data and infrastructure AI-ready

CIO

Artificial intelligence (AI) is reshaping our world. In business, this puts CIOs in one of the most pivotal organizational roles today. CIOs are responsible for much more than IT infrastructure; they must drive the adoption of innovative technology and partner closely with their data scientists and engineers to make AI a reality–all while keeping costs down and being cyber-resilient.

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Maximize Productivity and Simplify IT Management with Conversational AI

ChatGPT has dominated boardroom conversations for months now. From drafting a stock trading program, to creating a SQL query to model data, there are practically no limits to the applications of the AI language model assistant. At ManageEngine, we have been working on our own AI-assistant, Zia. Zia is a fully-trained analytics assistant that can perform a range of functions such as creating and adding reports to dashboards, providing conversational support to data analysis, insight discovery, bu