December, 2024

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How will AI agents be priced? CIOs need to pay attention

CIO

Agentic AI, the more focused alternative to general-purpose generative AI, is gaining momentum in the enterprise, with Forrester having named it a top emerging technology for 2025 in June. Since then, several organizations have begun using the technology , and major vendors such as Salesforce and ServiceNow have offered AI agents to customers. Agentic AI focuses on performing specific tasks and emphasizes operational decision-making instead of the content generation often associated with gen AI

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2024 in Review: From AI Breakthroughs to the Launch of the AI Toolkit

Crayon

Discover how AI revolutionized competitive intelligence in 2024. Explore key breakthroughs and tools like Crayons AI Toolkit to drive smarter strategies.

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Power BI Copilot And The Data Category Property

Chris Webb BI

I have known for a while that setting the Data Category property on a column can influence the results you get from Power BI Copilot but I have struggled to find a scenario where it actually makes a noticeable difference. My sources on the Power BI Copilot team told me that Copilot does consider geographic categories (which are exposed in the Power BI Desktop UI) and date categories (which are available to set in tools like Tabular Editor but aren’t exposed in the Power BI Desktop UI; the

Sales 229
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Empowering Students with Skills for Data-Driven Careers

Smart Data Collective

More careers are going to be affected by big data, which means that employees need the right skills.

Business 259
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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AI data readiness: C-suite fantasy, big IT problem

CIO

Business leaders may be confident that their organizations data is ready for AI, but IT workers tell a much different story, with most spending hours each day massaging the data into shape. Nearly nine in 10 business leaders say their organizations data ecosystems are ready to build and deploy AI at scale, according to a recent Capital One AI readiness survey.

IT 504

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How the world can tackle the power demands of artificial intelligence

CIO

The world must reshape its technology infrastructure to ensure artificial intelligence makes good on its potential as a transformative moment in digital innovation. New technologies, such as generative AI, need huge amounts of processing power that will put electricity grids under tremendous stress and raise sustainability questions. But pioneering technologists are working on a potential game changer that goes some way to address these issues: photonics.

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What is data architecture? A framework to manage data

CIO

Data architecture definition Data architecture describes the structure of an organizations logical and physical data assets, and data management resources, according to The Open Group Architecture Framework (TOGAF). Its an offshoot of enterprise architecture that comprises the models, policies, rules, and standards that govern the collection, storage, arrangement, integration, and use of data in organizations.

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How to talk to your board about tech debt

CIO

When your CEO or CFO asks about the budget needed for technical debt remediation , do you find yourself struggling to justify the investment? You’re not alone. While CIOs understand the crushing weight of technical debt — now costing US companies $2.41 trillion annually — translating this into compelling business language for the board remains a persistent challenge.

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The cloud’s green revolution: Balancing digital growth with sustainability in the age of AI

CIO

Over the past decade, companies have extensively migrated their workloads to the cloud. Despite this, cloud infrastructure continues to expand rapidly, with IDC predicting a 19.3% year-over-year growth in 2024. The primary driver of this growth is no longer standard cloud migration. Instead, it is the modernisation of workloads to enhance innovation and efficiency, coupled with the adoption of artificial intelligence (AI).

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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6 ways you’re failing at change management

CIO

In the digital transformation era, organizational change is constant. Its up to IT leaders to ensure the changes their digital initiatives bring to business workflows are absorbed and acted upon by the users impacted by them. Too often, however, change management is treated as an afterthought, observes Munir Hafez, senior vice president and CIO at consumer credit reporting agency TransUnion.

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US expands curbs on China’s AI memory and chip tools, raising supply chain concerns

CIO

The US has announced sweeping new measures targeting China’s semiconductor sector, restricting the export of chipmaking equipment and high-bandwidth memory. This move has sparked concerns over potential supply chain disruptions. The rules impose export restrictions on equipment from manufacturers in countries including Israel, Malaysia, Singapore, South Korea, and Taiwan, while granting exemptions to firms in Japan and the Netherlands.

Commerce 455
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How AI orchestration has become more important than the models themselves

CIO

Large language models (LLMs) just keep getting better. In just about two years since OpenAI jolted the news cycle with the introduction of ChatGPT, weve already seen the launch and subsequent upgrades of dozens of competing models. From Llama3.1 to Gemini to Claude3.5 to GPT-o1, the list keeps growing, along with a legion of new tools and platforms used for developing and customizing these models for specific use cases.

Banking 435
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5 tips for better business value from gen AI

CIO

CIOs have been able to ride the AI hype cycle to bolster investment in their gen AI strategies, but the AI honeymoon may soon be over, as Gartner recently placed gen AI at the peak of inflated expectations , with the trough of disillusionment not far behind. That doesnt mean investments will dry up overnight. According to AI at Wartons report on navigating gen AIs early years, 72% of enterprises predict gen AI budget growth over the next 12 months but slower increases over the next two to five y

Business 538
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Gain a Competitive Edge With This Scenario Planning Toolkit

In a world where uncertainty and change are constant, scenario planning empowers companies with the agility and competitive edge needed to thrive. Download the toolkit to fortify your business strategy , set up your competitive positioning , and ensure your company is poised to respond to any future scenario.

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Better together? Why AWS is unifying data analytics and AI services in SageMaker

CIO

Data warehousing, business intelligence, data analytics, and AI services are all coming together under one roof at Amazon Web Services. This unification of analytics and AI services is perhaps best exemplified by a new offering inside Amazon SageMaker, Unified Studio , a preview of which AWS CEO Matt Garman unveiled at the companys annual re:Invent conference this week.

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It’s 2025. Are your data strategies strong enough to de-risk AI adoption?

CIO

If 2023 was the year of AI discovery and 2024 was that of AI experimentation, then 2025 will be the year that organisations seek to maximise AI-driven efficiencies and leverage AI for competitive advantage. Despite the ambitions many leaders harbour, they face a series of challenges that must be overcome to realise the true value of AI investments. Primary among these is the need to ensure the data that will power their AI strategies is fit for purpose.

Advantage 418
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12 AI predictions for 2025

CIO

Generative AI has seen faster and more widespread adoption than any other technology today, with many companies already seeing ROI and scaling up use cases into wide adoption. Vendors are adding gen AI across the board to enterprise software products, and AI developers havent been idle this year either. Weve also seen the emergence of agentic AI, multi-modal AI, reasoning AI, and open-source AI projects that rival those of the biggest commercial vendors.

Banking 532
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What’s holding back CIO’s AI strategies? Their own AI learning curve for one

CIO

Under pressure to deploy AI within their organizations, most CIOs fear they don’t have the knowledge they need about the fast-changing technology. More than three in five CIOs surveyed by Salesforce say they’re expected to know more about AI than they do, potentially leading to massive and costly deployment mistakes. And while three-quarters of CIOs looking for AI expertise turn to their peers for guidance, only 9% believe their fellow CIOs know more about AI than they do.

Learning 497
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Are Your Impact Comms Resonating With Stakeholders?

Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.

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JPMorgan Chase builds ambitious AI foundation on AWS

CIO

JPMorgan Chase & Co. has deployed an internal AI assistant dubbed LLM Suite to more than 200,000 employees and is generating genuine value from its early AI investments. At AWS re:Invent Tuesday, JPMorgan Chase Global CIO Lori Beer detailed the evolving partnership between the financial services giant and AWS, which finds JPMorgan pushing the AWS SageMaker machine learning platform and AWS Bedrock generative AI platform beyond experimentation into production applications.

Commerce 459
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South Korea’s political unrest threatens the stability of global tech supply chains

CIO

South Korea’s sudden political upheaval has raised fresh concerns for its economy and global supply chains, with analysts warning of potential disruptions to its critical technology exports. As a major producer of memory chips, displays, and other critical tech components, South Korea plays an essential role in global supply chains for products ranging from smartphones to data centers.

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Cómo trabaja Ikea con la IA: 30.000 empleados formados

CIO

Como la mayora de las empresas, Ikea se centra en los datos y la inteligencia artificial (IA) para cumplir sus ambiciones de futuro. Por ello, hace cuatro aos, la empresa desarroll una estrategia de datos para todo el grupo, que se ha seguido desde entonces. Si la sigo y lo hago bien, cada vez se utilizarn ms datos en las aplicaciones y soluciones de IA que se construyan a medida que lleguen nuevos datos, afirma Francesco Marzoni, director de Datos y Anlisis de Ingka, la empresa que gestiona la

Gaming 396
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Navigating data governance and classification in generative AI with NetApp

CIO

In today’s data-driven world, the proliferation of artificial intelligence (AI) technologies has ushered in a new era of possibilities and challenges. One of the foremost challenges that organizations face in employing AI, particularly generative AI (genAI), is to ensure robust data governance and classification practices. In the realm of genAI, the quality and breadth of the data set directly affect the performance and creativity of AI models.

Banking 433
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7 Strategies to Gather (and Actually Use) Competitive Intel from Employees

Leaders in competitive intel know that the employees who interact with customers and prospects every day hold valuable competitive insights that could help win sales. But they don’t have a good plan or system to gather, organize, and share these insights with the stakeholders who need them. In this eBook, we outline 7 strategies to make it easier to build and scale an employee sharing program that will drive competitive advantage.

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IT leaders’ top 9 takeaways from 2024

CIO

The past year was another one of rapid change, as economic cycles, business trends, and technology itself evolved at a breakneck pace. So what did the year that was and all its frenetic energy teach us? We asked a handful of CIOs to catch their breath and think about what they are taking away from the past year. Heres what they say. 1. Gen AI moved past hype and proved its worth ChatGPT and the generative AI revolution marked their second anniversary in November 2024.

IT 505
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Cost, security, and flexibility: the business case for open source gen AI

CIO

Travel and expense management company Emburse saw multiple opportunities where it could benefit from gen AI. It could be used to improve the experience for individual users, for example, with smarter analysis of receipts, or help corporate clients by spotting instances of fraud. Take for example the simple job of reading a receipt and accurately classifying the expenses.

Security 432
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Accelerating AI for financial services: Innovation at scale with NVIDIA and Microsoft

CIO

Always on the cusp of technology innovation, the financial services industry (FSI) is once again poised for wholesale transformation, this time with Generative AI. Yet the complexity of whats required highlights the need for partnerships and platforms calibrated to fast-track solutions at scale to capitalize on AI-era change. Financial institutions have an unprecedented opportunity to leverage AI/GenAI to expand services, drive massive productivity gains, mitigate risks, and reduce costs.

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Avnet CIO: Navigating the cloud and AI landscape with a practical approach

CIO

As CIO of Avnet one of the largest technology distributors and supply chain solution providers Im responsible for the organizations IT stack and oversee digital transformation and strategy. Two critical areas that underpin our digital approach are cloud and artificial intelligence (AI). Cloud and the importance of cost management Early in our cloud journey, we learned that costs skyrocket without proper FinOps capabilities and overall governance.

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Maximize Productivity and Simplify IT Management with Conversational AI

ChatGPT has dominated boardroom conversations for months now. From drafting a stock trading program, to creating a SQL query to model data, there are practically no limits to the applications of the AI language model assistant. At ManageEngine, we have been working on our own AI-assistant, Zia. Zia is a fully-trained analytics assistant that can perform a range of functions such as creating and adding reports to dashboards, providing conversational support to data analysis, insight discovery, bu