Netbasequid

APRIL 12, 2023

As the first quarter of 2023 hurtles by, it’s a good time to catch up with what other brands have been up to. It’s what the best performers do: According to Emerald , 90 percent of Fortune 500 companies use competitive intelligence to gain an edge over their competitors. A competitive analysis will tell you all you need to know about your competitor’s activities and performance and help you identify hidden opportunities and mitigate emerging threats.

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Analysis Competitive Competitive Intelligence Competitive Landscape 111

CIO

APRIL 3, 2023

The current state of the contact center agent is clear, but for those unaware or overlooking this opportunity for improvement: agent attrition rates currently hover around 40% , the cost of replacing just one agent is between $10k-$20k , and 97% of agents are sometimes or almost always burned out. Unengaged employees (undoubtedly including contact center agents) collectively cost $7.8 trillion in lost productivity, or about 11% of the global GDP.

Education 813

Education Knowledge Intelligence Intelligence 813

Zoominfo

APRIL 19, 2023

Depending on who you ask, generative AI will either enhance every aspect of life, or usher in the kind of techno-dystopian nightmare that was once the sole province of science fiction movies. But what will generative AI really do? Some believe that generative AI technologies will save the tech industry, insisting that AI can help regain the trust of both the public and investors and solve the sector’s most urgent problems.

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Marketing Marketing Sales Briefing 130

Crayon

APRIL 28, 2023

A few days ago, I had the pleasure of hosting a webinar that featured Crayon’s VP of Strategy, Chris Pope, and Aircall’s Director of Sales, Tommy Jester. We talked about the mistakes that sellers make in competitive opportunities and the things that you — whether you’re a sales leader or a competitive intelligence leader — can do to help them win more often.

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Competitive Competitive Intelligence Win Sales 325

Speaker: Jay Allardyce, Deepak Vittal, and Terrence Sheflin

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Business Intelligence

Chris Webb BI

APRIL 23, 2023

If you’re about to put a big Power BI project into production, have you planned to do any load testing? If not, stop whatever you’re doing and read this! In my job on the Power BI CAT team at Microsoft it’s common for us to be called in to deal with poorly performing reports. Often, these performance problems only become apparent after the reports have gone live: performance was fine when it was just one developer testing it, but as soon as multiple end-users start running repo

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Retail Profiling Analysis Information 341

mention

APRIL 7, 2023

Every company, regardless of its size and sector, has to remain cognizant of public relations and reputation management. Managing brand reputation in the wake of a crisis can be incredibly difficult for businesses to navigate, with 2022 producing some truly noteworthy PR disasters , showing exactly what not to do in many cases. This is only the tip of the iceberg: over the last 10 years, corporate crises have risen substantially.

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Management Startups Finance Profiling 328

CIO

APRIL 25, 2023

To meet the rapidly growing demand for its cloud services, Oracle has announced plans to open a third public cloud region in Saudi Arabia. Located in Riyadh, the new cloud region will be part of a planned $1.5 billion USD investment from Oracle to expand cloud infrastructure capabilities in the Kingdom. The new region in Riyadh will join Oracle’s existing cloud region in Jeddah and a planned Oracle cloud region in the new city of NEOM.

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Business Human Resources Banking Innovation 909

Tinuiti

APRIL 21, 2023

Last year, Prime Day was a huge success with 300 million+ items purchased and over $1.7B saved thanks to stellar Prime Day deals and discounts. Prime Day 2023 has the potential to be even larger with eager shoppers looking to save big.

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Crayon

APRIL 27, 2023

According to the 2023 State of Competitive Intelligence report, 58% of those who measure their battlecards think they’re well-adopted. Among the ranks of that majority is Spencer Hong, Senior Competitive Intelligence Analyst at Alteryx, who was able to boost battlecard adoption at his company 40% in just the first 60 days of launching his program. The best part?

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Battlecard Competitive Intelligence Win Competitive 325

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In a world where uncertainty and change are constant, scenario planning empowers companies with the agility and competitive edge needed to thrive. Download the toolkit to fortify your business strategy , set up your competitive positioning , and ensure your company is poised to respond to any future scenario.

Competitive

Chris Webb BI

APRIL 30, 2023

This post is a follow-up to my recent post on identifying CPU and memory-intensive Power Query queries in Power BI. In that post I pointed out that Profiler and Log Analytics now gives you information on the CPU and memory used by an individual Power Query query when importing data into Power BI. What I didn’t notice when I wrote that post is that there is also now information available in Profiler and Log Analytics that tells you about peak memory and CPU usage across all Power Query quer

Profiling 337

Profiling Analysis Information IT 337

Smart Data Collective

APRIL 17, 2023

In the past, large data sets about consumers were far more difficult to come by. For small businesses and agencies, this meant being at a significant disadvantage to larger businesses and corporations that could afford to conduct large-scale research. Today, however, this is far from the case and consumer data is more available than it ever has been before.

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Marketing Marketing Research Market Research 321

mention

APRIL 28, 2023

In the modern digital age, data is the new gold. Just like in the olden days when people would go out and pan for gold to make a living, you need to sift through your company’s data to find the valuable nuggets that can help your business thrive. When it comes to getting your content found online, “the devil is in the metadata.” Metadata is additional information about a specific set of data.

IT 278

IT Briefing Information Algorithm 278

CIO

APRIL 12, 2023

By George Trujillo, Principal Data Strategist, DataStax I recently had a conversation with a senior executive who had just landed at a new organization. He had been trying to gather new data insights but was frustrated at how long it was taking. (Sound familiar?) After walking his executive team through the data hops, flows, integrations, and processing across different ingestion software, databases, and analytical platforms, they were shocked by the complexity of their current data architecture

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Intelligence Intelligence Algorithm Innovation 909

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Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.

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Zoominfo

APRIL 26, 2023

Although it may sound counterintuitive, multiple periods of economic uncertainty have revealed a striking pattern: the biggest winners in business are those who keep investing in growth. And regardless of how the current economic headwinds play out, Bain & Company partner Jordan Lee says this era’s winners will be the companies that focus their go-to-market strategies around highly efficient, data-driven plays.

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Win Sales Education Gaming 130

Crayon

APRIL 24, 2023

After successfully enabling the sales organization with competitive insights at Intellum , Kaitlyn Smith — Product Marketing Manager and competitive intelligence practitioner extraordinaire — set her sights on the Customer Success team.

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Battlecard Win Competitive Intelligence Competitive 325

Chris Webb BI

APRIL 9, 2023

When interacting with a Power BI report you may occasionally get the following error: Couldn’t load the data for this visual We can’t display this visual because a measure is used in cross highlighting. Please remove the measure or cross highlight. What does this mean? The most important thing to explain is that you have not done anything wrong : you have, unfortunately, run into a limitation of Power BI where it can’t generate the query needed for a selection on a visual.

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Matrix Education Sales IT 321

Smart Data Collective

APRIL 20, 2023

Understaffed, with their budgets cut, and overworked — why does that describe the state of security operation centers today when businesses need effective protection more than ever? Cyber professionals are facing more hacking threats than ever before, there’s a shortage of skilled cybersecurity professionals and a flood of data that is coming from a large number of protective tools.

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Security Security Loss Learning 264

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Leaders in competitive intel know that the employees who interact with customers and prospects every day hold valuable competitive insights that could help win sales. But they don’t have a good plan or system to gather, organize, and share these insights with the stakeholders who need them. In this eBook, we outline 7 strategies to make it easier to build and scale an employee sharing program that will drive competitive advantage.

Competitive

mention

APRIL 12, 2023

QR codes have become a ubiquitous tool in our daily lives, allowing us to quickly access information, promotions, and services through our smartphones. With the rise in popularity of QR codes, many QR code generators have emerged, allowing businesses and individuals to create custom QR codes for various purposes. In this article, we will explore the different types of QR code generators available and their features, as well as provide tips on how to choose the best QR code generator for your nee

Restaurants 276

Restaurants Security Security Marketing 276

CIO

APRIL 19, 2023

It has been three years since COVID sent us into remote work, and we now find ourselves with a new challenge: employees who have never met in person. The hybrid work paradigm has exposed the importance of getting in front of evolving changes in the way employees will work together in the future, accelerating IT leaders’ need not only to address the impact of hybrid work and sharpen their tech strategies to support it , but also to help shape the future workplace culture, in large part through e

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Banking Gaming Security Security 879

FedSavvy

APRIL 25, 2023

SMX was created in 2019 by combining several acquisitions into a new platform company through the support of private equity firm OceanSound Partners. Some may think that SMX is merely a rebrand of legacy Smartronix, but instead it is the private equity funded and larger Smartronix better equipped to compete with larger GOVCON businesses. Figure 1 shows a visual of acquisitions that led to the SMX we know today.

Intellectual Property 130

Intellectual Property Pharmaceutical Intelligence Intelligence 130

Crayon

APRIL 12, 2023

In our fifth installment of the Crayon Customer Corner, we sat down with Dan Dearing — Senior Director of Product Marketing at SafeGuard Cyber. As a competitive intelligence team of one who maintains 19 battlecards and tracks nearly 40 competitors across his entire competitive landscape, Dan understands the importance of generating adoption for your CI program.

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Battlecard Win Competitive Landscape Competitive Intelligence 325

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Competitive

Chris Webb BI

APRIL 16, 2023

When you add a field to the filter pane in a Power BI report and select the “Basic filtering” filter type, in most cases you’ll see some numbers next to the field values: These numbers are counts of the number of rows for each value in the table that the field is from. The query to get these counts is usually quite fast and inexpensive, but if you’re filtering on a field from a very large table (for example a fact table) and/or using DirectQuery mode that might not be tru

IT 320

IT 320

Smart Data Collective

APRIL 18, 2023

We have talked extensively about the benefits of using AI technology in marketing. One benefit we haven’t covered has been the use of AI to create amazing PowerPoint presentations. AI Makes it Easier than Ever to Create Amazing PowerPoint Presentations and Convert them to More Usable File Types AI tools such as Designs.ai can help you create beautiful presentation slides and templates that use A.I. technology.

Education 264

Education Technology Technology Sales 264

mention

APRIL 14, 2023

Brand collaborations are an exciting way for businesses to grow and expand, but they can also be intimidating. You have to navigate working with partners who have different goals and methods. And while this can be challenging, the rewards can be great – when done right. By learning from successful collaborations that have come before us, we can get a clearer picture of what works and what doesn’t.

Advantage 264

Advantage Advantage Sports Learning 264

CIO

APRIL 11, 2023

Digital transformation has embedded IT at the center of business strategy, making all organizations technology enterprises today, irrespective of their industry. Business processes, culture, workflow, and systems are all necessarily impacted by digital transformation efforts, which by definition overhaul how business gets done, expediting efficiencies, modernizing the enterprise, and — when executed well — enhancing profitability.

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Human Resources IT Briefing Technology 880

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ChatGPT has dominated boardroom conversations for months now. From drafting a stock trading program, to creating a SQL query to model data, there are practically no limits to the applications of the AI language model assistant. At ManageEngine, we have been working on our own AI-assistant, Zia. Zia is a fully-trained analytics assistant that can perform a range of functions such as creating and adding reports to dashboards, providing conversational support to data analysis, insight discovery, bu

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