Why Balanced Scorecards are the BEST!
Elegant BI
NOVEMBER 30, 2011
Why Balanced Scorecards are the BEST! I am part of a task force. We are trying to understand our declining customer profitability (and we’d better do it fast or I will have to update my resume). We are trying to gather the information, but with so many data sources, it’s hard to make sense of things. Even where we are able to compile data, we aren’t sure we really understand the source of the problem.
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