The C-suite is expanding — and IT leaders are stepping up
CIO
APRIL 8, 2024
Customer centricity is hardly a new organizational imperative, but some organizations have gone a step further, instituting new C-suite roles to help lead the charge. Interlace Health is one such entity, having named Maggie Peña as the electronic forms company’s first-ever chief experience officer. Peña has been with the company for nearly 13 years in customer-facing roles, most recently, building a customer success management team.
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