Thu.Sep 12, 2024

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Salesforce unveils Agentforce to help create autonomous AI bots

CIO

Salesforce today released Agentforce, a new suite of low-code tools aimed at helping enterprises build autonomous AI agents for sales, service, marketing, and commerce use cases. Agentforce, which has been in pilot phase for the past six months, combines three major Salesforce tools — Agent Builder, Model Builder, and Prompt Builder — to provide the necessary software development infrastructure to create these autonomous agents, according to the company.

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Crayon Announces Sparks, the First AI-Analysis Tool that Transforms Data Overload into Actionable Enablement

Crayon

Call Clips for Gong Also Unveiled to Deliver Real-Time Competitive Insights from Call Recordings

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AI coding assistants wave goodbye to junior developers

CIO

Despite mixed early returns , the outcome appears evident: Generative AI coding assistants will remake how software development teams are assembled, with QA and junior developer jobs at risk. As AI assistants become better at writing code, CIOs and dev leaders will reshape their teams, focusing on AI specialists and senior developers to oversee AI-generated code, some IT leaders say.

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Leveraging Big Data and Analytics to Enhance Patient-Centered Care

Smart Data Collective

Big data technology has significantly changed the healthcare sector over the last few years and will continue to impact it for years to come.

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Gain a Competitive Edge With This Scenario Planning Toolkit

In a world where uncertainty and change are constant, scenario planning empowers companies with the agility and competitive edge needed to thrive. Download the toolkit to fortify your business strategy , set up your competitive positioning , and ensure your company is poised to respond to any future scenario.

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Uber abraza la nube con CPU personalizadas

CIO

Cuando Uber decidió en 2022 dejar de gestionar sus propios centros de datos, la empresa de transporte y reparto quería un alto nivel de control sobre cómo se ejecutaban sus cargas de trabajo en la nube, hasta el nivel de CPU. Uber, que anteriormente albergaba más del 90% de su infraestructura en sus propios centros de datos, recurrió a Oracle y Google en 2023 para que fueran sus proveedores en la nube en un esfuerzo por alejarlo “todo” de su propia infraestructura local.

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¿Necesita su organización tecnología ‘data fabric’?

CIO

Los tejidos de datos han ganado importancia en el último año a medida que más organizaciones buscan aprovechar sus datos y propiedad intelectual en soluciones de IA generativa. Los tejidos de datos ayudan a abordar los retos de centralizar los datos en las unidades de negocio y los conjuntos de datos alojados en nubes públicas, centros de datos y soluciones SaaS.

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Unleashing The Power of Social Listening: Tracking Evolving Pet Care

Infegy

In our earlier exploration of the pet care industry , we delved into the sweeping changes brought about by the pandemic. Pet adoptions soared, and owners grew increasingly devoted to their furry companions, prompting the market to adapt to these shifts swiftly. Three years after the initial analysis, we revisit the pet care industry to uncover the latest trends.

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Un asistente virtual para facilitar el acceso a las ayudas para el tejido empresarial en Extremadura

CIO

En un esfuerzo conjunto por impulsar la inversión empresarial en Extremadura, el Ejecutivo autonómico e IBM han anunciado la puesta en marcha de un nuevo asistente virtual. Este, basado en la plataforma de datos e inteligencia artificial (IA) generativa IBM watsonx , pretende facilitar y simplificar el acceso a la información sobre ayudas al tejido empresarial en Extremadura.

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7 Successful Social Media Monitoring Examples to Learn From

mention

A single tweet or a viral news story can influence your brand’s reputation. With conversations happening everywhere, media monitoring is crucial. Miss a mention, and you might miss a crisis—or an opportunity. This article is your go-to guide for examples of brands that have used media monitoring to their advantage. We’ll show you how they track what’s being said and, more importantly, how you can replicate it for your company.

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Are Your Impact Comms Resonating With Stakeholders?

Whether your organization is at the start of its sustainability and impact journey or years into it, many brands share a common concern: the uncertainty of whether they are sending stakeholders mixed messages. Creating content that speaks to your audience's “love language” can be a tricky dance. But, worry not! 3BL has put together tips to ensure that your content not only finds its rhythm but also resonates with your target audiences.

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The AI Anywhere Real Estate uses to boost leads and listings

CIO

Gartner describes AI as a ‘beacon of innovation’ that companies across all industries are leveraging to save money and increase productivity. But this doesn’t mean AI can do everything, cautions Rudy Wolfs, CTO at Anywhere Real Estate. “While no one can deny the potential and promise of AI, we must be aware of the immaturity of this technology today,” he says.

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It’s Not the Tools, It’s the Culture: How to Roll Out Data Democratization

Dataversity

You want to implement data democratization, so you deployed all the new tooling and data infrastructure. You have a data catalog to manage metadata and ensure data lineage and a data marketplace to enable data discovery and self-service analytics. You’ve invested in the latest technologies to enable full self-service operation. The data management architecture you […] The post It’s Not the Tools, It’s the Culture: How to Roll Out Data Democratization appeared first on DATAVERSITY.

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Building and managing an IT team for survival

CIO

It is often suggested that rapid advances in technology are threatening jobs in the IT sector perhaps more than any other. Among the cited factors are the rapid popularity of AI technologies and the desire to automate many processes. If at all true, there are definite steps that CIOs can take to best protect staff – and themselves – against potential job actions.

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El MITECO lanza una ‘app’ para visualizar en tiempo real el Índice de Calidad del Aire

CIO

El Ministerio para la Transición Ecológica y el Reto Demográfico (MITECO), con la colaboración del Ministerio para la Transformación Digital y de la Función Pública, ha puesto a disposición de la ciudadanía una nueva aplicación para dispositivos móviles. Así, la nueva herramienta permite la visualización en tiempo real del Índice Nacional de Calidad del Aire (ICA) que marcan las distintas estaciones de medición de la red nacional de vigilancia.

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7 Strategies to Gather (and Actually Use) Competitive Intel from Employees

Leaders in competitive intel know that the employees who interact with customers and prospects every day hold valuable competitive insights that could help win sales. But they don’t have a good plan or system to gather, organize, and share these insights with the stakeholders who need them. In this eBook, we outline 7 strategies to make it easier to build and scale an employee sharing program that will drive competitive advantage.

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3 steps to eliminate shadow AI

CIO

Imagine a highly competitive market where the urgency to innovate is high. A product manager is under immense pressure to deliver complex customer insights that could pivot the company’s product strategy. Frustrated by the lack of generative AI tools, he discovers a free online tool that analyzes his data and generates the report he needs in a fraction of the usual time.

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Dubai’s AI Security Policy: Paving the way for a digital future

CIO

Dubai, a global leader in innovation and smart city development, is positioning itself as a pioneer in artificial intelligence implementation. Under the visionary leadership of H.H. Sheikh Mohammed bin Rashid Al Maktoum, the emirate is making rapid strides in digital transformation, with AI playing a pivotal role in these efforts. A core aspect of Dubai’s AI strategy is ensuring the security of AI systems, and the Dubai Electronic Security Center is at the forefront of these efforts.

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Moving through the gears with Mercedes-Benz CIO Katrin Lehmann

CIO

Jürgen Hill: You’ve now been group CIO for about four months, and lead an IT team made up of around 11,000 employees. How do you assess the situation so far? Katrin Lehmann: We’re looking forward to the future. Since we live in a challenging, but exciting time, this applies both to Mercedes-Benz as a whole and to the entire tech industry. All you have to do is look at the speed at which technologies are changing at the moment, and my department is very well positioned for this.

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How AI-driven data management helps organizations meet rising regulatory challenges

CIO

Enterprises must reimagine their data and document management to meet the increasing regulatory challenges emerging as part of the digitization era. Laws such as the EU’s General Data Protection Regulation (GDPR), Saudi Arabia’s Personal Data Protection Law (PDPL) and the EU AI Act, underline the scale of the compliance challenge facing business. With data volumes and AI deployments set to grow, as well as new regulatory requirements in areas such as sustainability, it’s clear this must be a h

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What Regulations Will Impact Sustainability Comms in 2024?

Navigating the waters of sustainability reporting disclosures and regulations can be intimidating, to say the least. With various measures set in motion in 2023 to keep companies accountable, there is a lot in store for brands’ impact communication in the upcoming year. 3BL is kicking off this January with our Navigating ESG Comms Through the Cosmos - Capricorn Edition by highlighting the impact of: The U.S Securities and Exchange Commission (SEC) Climate disclosure rules The European Commission

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Australia’s 2024 Next CIO finalists revealed

CIO

The finalists for the Next CIO Award in this year’s CIO50 Australia have been announced. This award, now in its second year, recognises rising stars in ICT roles who are on the pathway to senior leadership. The Next CIO winner will be an individual who is exceeding expectations and helping drive innovation through their organisation. The finalists for the 2024 Next CIO Award are: Steve Abbott, general manager infrastructure and services, The Lottery Corporation Carrie Hu, head of digital product

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Get your data AI-ready

CIO

For most organizations, the effective use of AI is essential for future viability and, in turn, requires large amounts of accurate and accessible data. Across industries, 78 % of executives rank scaling AI and machine learning (ML) use cases to create business value as their top priority over the next three years. Yet, organizations need help in scaling AI and moving applications from pilot to production.

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Make extraction pay: How can organizations maximize the value of their data and deliver ROI?

CIO

While some enterprises are already reporting AI-driven growth, the complexities of data strategy are proving a big stumbling block for many other businesses. Recent research by Vanson Bourne for Iron Mountain found that 93% of organizations are already using genAI in some capacity, while Gartner research suggests that genAI early adopters are experiencing benefits including increases in revenue (15.8%), cost savings (15.2%) and productivity improvements (22.6%), on average.

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Good data is the bedrock for genAI success: How can organizations process and prepare their data?

CIO

CIOs are under pressure to drive through AI initiatives that will make their organizations more competitive, effective, and productive. Yet for many, data is as much an impediment as a key resource. At Gartner’s London Data and Analytics Summit earlier this year, Senior Principal Analyst Wilco Van Ginkel predicted that at least 30% of genAI projects would be abandoned after proof of concept through 2025, with poor data quality listed as one of the primary reasons.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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From charred scrolls to customer sentiment: How AI helps you monetize your unstructured data

CIO

Now that AI can unravel the secrets inside a charred, brittle, ancient scroll buried under lava over 2,000 years ago, imagine what it can reveal in your unstructured data–and how that can reshape your work, thoughts, and actions. Unstructured data has been integral to human society for over 50,000 years. More recently, some of the earliest examples are ancient scrolls and tally sticks –notched wood or bones used to record transactions, debts, and ownership.

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Empowering employees through IT democratization

CIO

Business leaders today are facing a perfect storm of workforce challenges. Chief among these is the persistence of skills gaps. According to research from Deloitte, 90% of business leaders found recruiting and retaining talent is now a challenge. This is a particular problem for high-growth enterprises, many of which find talent shortages a barrier to achieving scale.

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Zoho adds AI and ML capabilities in Zoho Analytics 6.0

CIO

Zoho has updated Zoho Analytics to add artificial intelligence to the product and enables customers create custom machine-learning models using its new Data Science and Machine Learning (DSML) Studio. The advances in Zoho Analytics 6.0 are across four key areas, the company said: data management, AI, data science and machine learning, and extensibility.

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