Wed.Oct 18, 2023

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CIOs press ahead for gen AI edge — despite misgivings

CIO

OpenAI’s November 2022 announcement of ChatGPT and its subsequent $10 billion in funding from Microsoft were the “shots heard ’round the world” when it comes to the promise of generative AI. If anything, 2023 has proved to be a year of reckoning for businesses, and IT leaders in particular, as they attempt to come to grips with the disruptive potential of this technology — just as debates over the best path forward for AI have accelerated and regulatory uncertainty has cast a longer shadow over

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How to Create and Set up Your Ideal Customer Profile

mention

Generating revenue is especially challenging during a global economic downturn, placing more pressure on sales reps to widen their pipelines and increase their efficiency. One of the most important tools that sales reps can use to achieve this is the Ideal Customer Profile (ICP). Admittedly, ICPs are nothing new, but they are still highly effective for driving more sales, and in today’s difficult sales environment, they are more relevant than ever.

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Predictive analytics helps Fresenius anticipate dialysis complications

CIO

Hemodialysis is a life-saving treatment for those suffering from kidney failure. The procedure, often called kidney dialysis, cleansing a patient’s blood, substituting for the function of the kidneys, and is not without risk, however. German healthcare company Fresenius Medical Care, which specializes in providing kidney dialysis services, is using a combination of near real-time IoT data and clinical data to predict one of the most common complications of the procedure.

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Migrating Your Data to the Cloud? Don’t Overlook These Key Considerations

Dataversity

Initially perceived as insecure and unstable, cloud technology has significantly evolved to become a vital, robust, and trustworthy tool for businesses across all industries. The transition to the cloud holds value for organizations of all sizes. Although many leaders tout the benefits of cloud technologies for large enterprises, small to medium-sized businesses (SMBs) also stand […] The post Migrating Your Data to the Cloud?

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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Survey: Why CIOs and CTOs want a new model for IT support and services

CIO

In April of 2023, Censuswide conducted a survey of 608 US respondents from companies with $250m+ revenue. That study focused on CIO and CTO satisfaction with their existing IT support and services models for enterprise software. The results spoke for themselves. Respondents voiced broad dissatisfaction with their support services and models, including issues with support capabilities, lack of accountability, and lack of personalized expertise.

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How digital turned Nationale-Nederlanden into an omnichannel company

CIO

Dutch insurance and asset management company Nationale-Nederlanden, part of the NN Group, has a presence in 19 countries and serves several million retail and corporate customers. And for the past eight years, in an environment that’s increasingly changing and demanding, it’s been on a digital transformation journey to refine its customer service and generate proposals more adapted to its needs.

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The Future of Business Intelligence Reporting

InfoSol

At the SpeakBO Experience Event last month, SAP presented some excellent sessions and demonstrations on both the current and future features of BusinessObjects and one thing was very evident. Namely, they are investing heavily in enhancing the functionality of Web Intelligence and Crystal Reports. This makes a lot of sense. If you look at the current landscape of BI tools, they are all focused on data discovery and visualization (and most are cloud based).