Wed.Mar 19, 2025

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5 top business use cases for AI agents

CIO

The next evolution of AI has arrived, and its agentic. AI agents are powered by the same AI systems as chatbots, but can take independent action, collaborate to achieve bigger objectives, and take over entire business workflows. The technology is relatively new, but all the major players are already on board. In October, Microsoft announced that 100,000 organizations including Standard Bank, Thomson Reuters, Virgin Money, and Zurich Insurance are using Copilot Studio, double the number just mont

Business 499
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Brand24 vs. Brandwatch: Which Is the Right Choice? (2025 review)

mention

Social media monitoring has become essential for modern businesses, and choosing between Brand24 and Brandwatch – two leading social listening platforms – requires careful consideration of their distinct capabilities. This comprehensive comparison draws from extensive platform documentation, pricing information, and verified user experiences to help organizations make an informed decision.

Analysis 130
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Palladium apuesta por la IA y la gestión del dato para la toma de decisiones estratégicas y la optimización de procesos

CIO

An con la resaca de Fitur 2025, que cerr sus puertas hace poco ms de un mes con cerca de 255.000 asistentes, la compaa hotelera de origen balear Palladium Hotel Group afronta un ao marcado por una ambiciosa estrategia de expansin y crecimiento que contempla la apertura de nuevos hoteles en zonas como el Caribe, el Mediterrneo, Oriente Medio o el sudeste asitico.

Hospitals 391
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Awario vs. Brand24: Which Is the Right Choice? (2025 review)

mention

Social listening tools have become essential for businesses seeking to monitor their online presence and gauge customer sentiment effectively. Awario and Brand24 stand out as leading contenders in this space, each offering unique approaches to social media monitoring and analytics. This comparison draws from current platform specifications, extensive documentation, and verified user experiences to help you determine which tool better suits your organization’s needs.

Analysis 130
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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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What’s driving the global common data capability at RGA

CIO

When the board says, AI! CIOs have the daunting task of educating it on the various flavors of this capability, and steering them to the most beneficial investments and strategies. Mark Brooks, who became CIO of Reinsurance Group of America in 2023, did just that, and restructured the technology organization to support the platform, redefined the programs success metrics, and proved to the board that IT is a good steward of the dollar.

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How automation forges a sense of community and purpose at 6sense

CIO

The world is becoming digitally native and tech companies are leading the charge. There are exceptions depending on the industry, says 6sense CIO Bryan Wise, but situations will arise where if a company gets large enough, the cost benefit becomes a key concern, and going back on prem to an extent might be the right option. Were a long ways from that but because of the complexity of data residency of some larger fortune 500 companies, and theyre definitely thinking about true costs in the cloud a

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How IT Leaders Can Fight Back Against Vendor Lock-In

Dataversity

Enterprise IT leaders are experiencing growing frustration with software vendors who wield excessive control over their technology roadmaps. From restrictive licensing agreements to forced upgrades and shifting support models, IT departments often find themselves at the mercy of vendors rather than in control of their own digital strategies. With so-called vendor lock-in on the rise, […] The post How IT Leaders Can Fight Back Against Vendor Lock-In appeared first on DATAVERSITY.

IT 52
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CDOs: Your AI is smart, but your ESG is dumb. Here’s how to fix it

CIO

Sustainability is no longer a peripheral concern but a strategic business imperative. As regulatory scrutiny, investor expectations, and consumer demand for environmental, social and governance (ESG) accountability intensify, organizations must leverage data to drive their sustainability initiatives. Yet, while businesses increasingly rely on data-driven decision-making, the role of chief data officers (CDOs) in sustainability remains underdeveloped and underutilized.

IT 221
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What If AI’s Mistakes Aren’t Bugs, but Features?

TDAN BI

We often say AIs mistakes are by design, but theyre really not. AI wasnt built to fail in these specific ways its errors emerge as a byproduct of how it learns. But what if we actively use them as a tool instead of just tolerating AIs weird mistakes or trying to eliminate them?

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Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

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SAP introduces Joule for Developers

CIO

SAP has added AI capabilities powered by its AI assistant, Joule, to SAP Build Process Automation and SAP Build apps, extending the existing AI capabilities in SAP Build Code and ABAP Cloud. The announcement at this weeks SAPInsider event in Las Vegas, Nevada, is designed to empower developers to build more efficiently, deliver precise, contextualized outcomes with purpose-built LMMs, and integrate new AI tooling for seamless development,the company said in a release.

IT 243
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Predictive Analytics Supports Citizen Data Scientists

TDAN BI

Like every other business, your organization must plan for success. In order to do this, the team must have a dependable plan, be able to forecast results, and create reasonable objectives, goals, and competitive strategies.

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Unleashing the power of AI elevates a telecom leader’s service delivery

CIO

A global telecom provider recognized that its traditional approach to delivering service and support to its employees was becoming a bottleneck. With a large workforce generating a high volume of IT, HR, and finance-related support requests and inquiries, the company faced increasing operational pressure and strain. To improve response times and reduce manual support efforts, the company adopted BMC HelixGPT.

Finance 195
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Navigating the Data Maze: Top Trends in Data Intelligence for 2025

BI Survey

Imagine standing at the entrance of a vast, ever-expanding labyrinth of data. Each day, the walls shift and new pathways emerge. How do you not only find your way through but also extract the treasures hidden within? This is the challenge facing organizations, especially data consumers, today as data volumes explode and complexity multiplies. The compass you need might just be Data Intelligenceand it’s more crucial now than ever before.

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10 Ways to Leverage Buyer Signals and Drive Revenue

In today’s ultra-competitive markets, it’s no longer enough to wait for buyers to show obvious signs of interest. Instead, sales teams must be proactive, identifying and acting on nuanced buyer behaviors — often before prospects are fully ready to make a purchase. In this eBook from ZoomInfo & Sell Better, learn 10 actionable ways to use these buyer signals to transform your sales strategy and close deals faster.

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From vision to action: Huawei’s perspective on accelerating industrial digitalization and intelligence

CIO

If last years Huawei Industrial Digital and Intelligent Transformation Summit was about exploring the opportunities and challenges of industrial intelligent transformation, the 2025 edition was about how rapid AI development has changed the landscape. Expectations for AI continue to rise as we move the spotlight from AI application at scale to accelerating towards Artificial General Intelligence (AGI).

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The Future of Data Engineering and AI-Driven Analytics in the Workforce

TDAN BI

The future of data engineering and AI-driven analytics is both exciting and complex. As technology continues to evolve at a rapid pace, so too does the demand for a workforce capable of harnessing the full potential of these advanced systems.

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SpyCloud’s 2025 Identity Exposure Report Reveals the Scale and Hidden Risks of Digital Identity Threats

CIO

The average corporate user now has 146 stolen records linked to their identity, an average 12x increase from previous estimates, reflecting a surge in holistic identity exposures. SpyCloud , the leading identity threat protection company, today released its 2025 SpyCloud Annual Identity Exposure Report , highlighting the rise of darknet-exposed identity data as the primary cyber risk facing enterprises today.

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Prioritizing data integration to discover the untapped potential of data

CIO

Many companies today are struggling to manage their data, overwhelmed by data volumes, velocity, and variety. On top of that, they are storing data in IT environments that are increasingly complex, including in the cloud and on mainframes, sometimes simultaneously, all while needing to ensure proper security and compliance. All of this complexity creates a challenge.

Analysis 195
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Business Intelligence 101: How To Make The Best Solution Decision For Your Organization

Speaker: Evelyn Chou

Choosing the right business intelligence (BI) platform can feel like navigating a maze of features, promises, and technical jargon. With so many options available, how can you ensure you’re making the right decision for your organization’s unique needs? 🤔 This webinar brings together expert insights to break down the complexities of BI solution vetting.

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Where mainframe data and AI fit into enterprise analytics

CIO

The insights that can be derived from mainframe data represent a huge opportunity for businesses. It could be a retail store looking to rework outdated processes and improve the customer experience, or a healthcare network hoping to get a handle on its security posture with enhanced fraud detection. No matter the intended result, organizations that understand the potential of mainframe data and actively collect, analyze, and apply its insights at scale have a unique advantage.

Advantage 195
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The evolving landscape of network security in 2025

CIO

The modern network security landscape is undergoing a rapid transformation, driven by the increasing complexity of business operations and the rise of new technologies. The distributed nature of todays work environments, fueled by cloud computing, remote work, and the Internet of Things (IoT), presents unprecedented security challenges. Traditional perimeter-based security models are no longer sufficient, and organizations are seeking comprehensive solutions that can protect their data and resou

Security 391
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Telemadrid adjudica a Orange la gestión de sus servicios de telecomunicaciones y ciberseguridad

CIO

La cadena pblica autonmica Radio Televisin Madrid (RTVM), que realiza sus emisiones bajo la marca Telemadrid, ha confiado al Grupo MasOrange la gestin integral de sus servicios de telecomunicaciones fijas y mviles y de ciberseguridad para los prximos cinco aos. Esta adjudicacin permitir dotar a la cadena pblica autonmica de la infraestructura tecnolgica de telecomunicaciones ms avanzada y de mayor calidad, garantizando sus comunicaciones, la continuidad de sus operaciones y la proteccin de su in

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AI 일자리 대체론 동의하는 IT 리더 53%··· IT 업계 시각차 뚜렷

CIO

AI AI . IT , AI . CIO (Foundry) 2025 AI (AI Priorities Study 2025) , IT 53% AI . IT AI . IT AI , AI . AI (Hyperscience) CTO AI AI , . . AI , . AI . AI () AI . . AI , .

IT 360
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Signal-Based Selling: How to Leverage 4 Key Buying Signals

As prospects define their problem, search for solutions, and even change jobs, they are generating high-value signals that the best go-to-market teams can leverage to close more deals. This is where signal-based selling comes into play. ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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SAP도 AI 코딩 생태계 합류··· ABAP 특화 ‘개발자용 쥴’ 무료 출시

CIO

SAP AI SAP (SAP Build Process Automation) SAP (SAP Build Apps) . SAP (SAP Build Code) ABAP (ABAP Cloud) AI . SAP SAP , (LLM) , AI . / SAP (SAP Build) , , . SAP (BTP) (CMO) , . . , . , SAP . . : , , ABAP SAP , UI, : , , : SAP ABAP SAP LLM , , , . , , .

Research 359
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Mercedes-Benz entrena a una división de robots Apollo con vistas a incorporarla en su línea de montaje

CIO

El pasado 2024 estuvo marcado por el despliegue de robots humanoides de propsito general en diferentes sectores de la actividad. De hecho, Mercedes-Benz anunci entonces un acuerdo con Apptronik para incorporar los robots Apollo del fabricante en su cadena de ensamblaje. Ahora, tras irrumpir en el accionariado del fabricante de robtica, la casa alemana est probando las capacidades de estos robots para tareas como mover componentes a la lnea de produccin o llevar a cabo controles de calidad.

Business 356
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Cinco casos de uso ‘top’ para los agentes de IA en la empresa

CIO

La prxima evolucin de la IA ha llegado, y es agntica. Los agentes de IA funcionan con los mismos sistemas de IA que los chatbots , pero pueden actuar de forma independiente, colaborar para lograr objetivos ms grandes y hacerse cargo de flujos de trabajo empresariales completos. La tecnologa es relativamente nueva, pero todos los principales actores ya estn a bordo.

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VM도 쿠버네티스로 품는다· · · 요즘 뜨는 ‘쿠베버트’ 안내서

CIO

IT . , . . . . . (VM) . . VM . ? (KubeVirt) () . VM . VM . VM v(vSphere) , , . . , . , , , . VM . 2016 . 2019 CNCF(Cloud Native Computing Foundation) . CNCF . CNCF , , , IBM, NEC, , SAP, . , GitHub kubevirt/kubevirt . . 2017 , . , . . .

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How To Speak The Language Of Financial Success In Product Management

Speaker: Jamie Bernard

Success in product management goes beyond delivering great features - it’s about achieving measurable financial outcomes that resonate across the organization. By connecting your product’s journey with the company’s financial success, you’ll ensure that every feature, release, and innovation contributes to the bottom line, driving both customer satisfaction and business growth.