Digital KPIs: The secret to measuring transformational success
CIO
JANUARY 23, 2024
Regardless of where organizations are in their digital transformation, CIOs must provide their board of directors, executive committees, and employees definitions of successful outcomes and measurable key performance indicators (KPIs). Do a little research, and you’ll find many frameworks, taxonomies, and recommendations for digital KPIs. For example, McKinsey suggests five metrics for digital CEOs , including the financial return on digital investments, the percentage of leaders’ incentives lin
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